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Commercial Phone Sales

4 months ago

Idaho Falls, United States NAPA Auto Parts Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

WHO IS NAPA?"We're in the business of people; we just happen to sell parts" (Bob Dyson, Owner). At NAPA we value a healthy work-life balance while reaching our goals. If this resonates with you, then NAPA Auto Parts is the company for you

JOB PURPOSE:This position acts as primary contact for NAPAs wholesale customers. A person in this position is responsible for ensuring sales by determining customer need, assisting in sourcing necessary parts and ensuring customer receives a good experience.

DUTIES:
  • Establish and maintain good relationships.
  • Capture all incoming store calls.
  • Implement appropriate sales practices such as greeting telephone customers, demonstrating product knowledge, and ability to quickly understand customers needs.
  • Maintain communication with commercial accounts.
  • Practice asset security/loss prevention controls and understanding store pricing methods.
  • Provide sales support functions.
QUALIFICATIONS:
  • Valid Drivers License preferred.
  • Previous wholesale or retail sales experience preferred.
  • GED preferred.
  • Capable of operating point-of-sale system and cataloging.
  • Excellent attention to detail and accuracy as well as ability to multi-task and is self-motivated.
OTHER REQUIREMENTS:
  • Ability to stand and walk for entire work shift.
  • Capable of moving merchandise of up to 60 pounds.
  • Ability to move heavy equipment using moving aids.
  • Ability to speak clearly and listen attentively.
*This is not a complete list of responsibilities. Other duties may be required as needed.
**Valid Drivers License required for some locations based on store needs.