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Insurance Sales/Customer Service
4 months ago
Join Hernandez Insurance Agency, a reputable insurance agency located in Burbank, Illinois. As a prominent establishment in the heart of the community, we pride ourselves on delivering exceptional service and building long-lasting relationships with our clients. Although our office is not remote, we offer a welcoming and inclusive environment where every team member's contribution is valued.
We are looking to expand our team with a BILINGUAL Insurance Sales/Customer Service professional who is eager to assist clients with their insurance needs. In this role, you will be a pivotal part of our agency, providing personalized insurance solutions and exceptional customer service. If you are a dedicated professional looking to make a positive impact in the lives of our clients, Hernandez Insurance Agency is the place for you.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Hands on Training
Career Growth Opportunities
Responsibilities
Client Service: Provide exceptional service to clients by addressing inquiries, updating policies, and offering guidance on insurance options.
Customer Consultation: Understand client needs to recommend suitable insurance plans that align with their requirements.
Documentation: Maintain accurate records of client interactions and policy details for future reference.
Problem Resolution: Handle client concerns and inquiries with professionalism and efficiency, ensuring a positive experience.
Relationship Development: Cultivate strong relationships with clients to promote loyalty and trust in the agency.
Product Knowledge: Stay informed about insurance products and updates to provide accurate information to clients.
Requirements
Bilingual: Fluent in both Spanish and English. Licensing: Possession of an active state insurance license preferred. Experience: Previous experience in insurance sales or customer service roles is beneficial. Communication Skills: Strong verbal and written communication skills are essential. Customer Focus: A dedication to meeting and exceeding customer expectations. Adaptability: Ability to work effectively in a face-to-face office setting. Team Player: Collaborative mindset with the ability to work well within a team.
