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Call Center Technician

1 month ago

Commerce City, United States Expect Technical Staffing Full time
Job DescriptionJob Description

Seeking a Call Center Technician with 1 to 4 years experience to provide phone technical support for the installation, repair, and trouble-shooting of electro-mechanical equipment. This is a full-time/perm/onsite job in Commerce City, Colorado.


  • Salary is $30 - $32 per hour.
  • Full benefits are available.
  • This is a full-time/perm/onsite position and is not a contract job.


Responsibilities

  • Troubleshoot electronical, mechanical, and pneumatic systems over the phone.
  • Diagnose and provide tech support by identifying replacement parts, and required maintenance.
  • Will need to be available to travel for local jobs within the state of Colorado. All travel expenses are paid.


Requirements

  • 1 to 4 years experience in maintenance & repair of industrial electrical & mechanical equipment.
  • Degree/Certificate in related field - electrical/mechanical, electronics, automation technology, machinery, robotics (or similar).
  • Experience with tools & equipment used to troubleshoot, test, calibrate, maintain and repair electro-mechanical equipment.
  • Able to understand electrical schematics and mechanical drawings.


List of skills we are looking for

  • Electrical knowledge
  • Understand electricity and can troubleshoot electrical problems.
  • Reading and understanding electrical schematic.
  • Knowledge of AC/DC.
  • Knowledge of single phase /3-phase systems.
  • Use electrical instruments (Multimeter/Tester).

  • Mechanicalknowledge
  • Use basic mechanical tools (wrenches).
  • Understanding of mechanics (bearings, reduction gearboxes)
  • Read and understand mechanical drawings.

  • Electronics
  • No particular requirements with electronics but we have/use electronics components in our machinery.

  • Others
  • Capable of using a computer (Windows).
  • Pneumatic/Hydraulic understanding (basic on how they work).
  • Capable of explaining problems over the phone.
  • Good customer Service