Current jobs related to Call Center Representative - Kansas City - Percepta House

  • Customer Service Representative

    4 days ago

    Iowa City, Iowa, United States Advanced Call Center Technologies Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at Advanced Call Center Technologies. As a Customer Service Representative, you will be the voice of the company, providing positive interactions with customers and making a difference in their lives.Key Responsibilities:Respond to customer inquiries and provide solutions...

  • Call Center Representative

    3 weeks ago

    Kansas City, United States Fresh Form Draft Full time

    Call Center RepresentativeDepartment: BeloForm Craft Employment Type: Full Time Location: Kansas City, MO Compensation: $17.45 - $24.00 / hour DescriptionJob Summary: We are seeking a highly motivated and customer-focused Call Center Representative to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, providing...

  • Call Center Representative Lead

    4 weeks ago

    Kansas City, Kansas, United States The University of Kansas Health System Full time

    Job Title: Call Center Representative LeadAt The University of Kansas Health System, we are seeking a highly skilled and experienced Call Center Representative Lead to join our team. As a Call Center Representative Lead, you will be responsible for leading a team of customer service representatives, ensuring that they provide exceptional service to our...

  • Call Center Representative

    3 weeks ago

    Kansas City, United States Fresh Form Draft Full time

    Call Center RepresentativeDepartment: Fresh Form Draft Employment Type: Full Time Location: Kansas City, MO Compensation: $850 - $1,250 / week Description The Call Center Representative will be responsible for managing inbound and outbound calls, addressing customer inquiries, and troubleshooting problems with the aim of delivering excellent customer...

  • Call Center Representative

    2 weeks ago

    Kansas City, United States Fresh Form Draft Full time

    Call Center RepresentativeDepartment: Fresh Form Draft Employment Type: Full Time Location: Kansas City, MO Compensation: $850 - $1,250 / week Description As a Call Center Representative, you will serve as the first point of contact for customers, handling inbound and outbound calls. The ideal candidate will have excellent communication skills, a positive...

  • Call Center Representative

    4 weeks ago

    Kansas City, United States Fresh Form Draft Full time

    DescriptionJob Summary:We are seeking a highly motivated and customer-focused Call Center Representative to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries and issues in a timely and efficient manner. The representative will act as the...

  • Hurricane Relief Call Center Representative

    2 weeks ago

    Kansas City, Missouri, United States MCI Careers Full time

    Job Title: Hurricane Relief Call Center RepresentativeMCI Careers is seeking a highly motivated and customer-focused individual to join our team as a Hurricane Relief Call Center Representative. As a key member of our disaster response team, you will play a critical role in providing exceptional customer service to individuals affected by hurricanes.Job...

  • Call Center Representative

    2 weeks ago

    Peachtree City, United States Ankle and Foot Centers of Georgia Full time

    Position: Call Center Representative. Classification: Exempt. Department: Call Center. Status: Full Time. SUMMARY/ OBJECTIVE - The Call Center Representative is related to customer service, ensuring complete and accurate information is entered into a Call Center, Representative, Retail, Healthcare, Patient, Physician

  • Hurricane Relief Call Center Representative

    5 days ago

    Kansas City, Missouri, United States MCI Careers Full time

    Job Title: Hurricane Relief Call Center RepresentativeAt MCI Careers, we are seeking highly motivated and dedicated individuals to join our team as Hurricane Relief Call Center Representatives. As a key member of our disaster response team, you will play a critical role in providing exceptional customer service to individuals affected by hurricanes.Job...

  • Bilingual Call Center Representative

    5 days ago

    Kansas City, Kansas, United States Vibrant Health - Wyandotte Neighborhood Clinics Full time

    Job SummaryVibrant Health - Wyandotte Neighborhood Clinics is seeking a highly skilled and compassionate Bilingual Call Center Representative to join our team. As a key member of our patient services team, you will be responsible for managing inbound and outbound calls, scheduling patient appointments, and ensuring smooth patient flow.Key...

  • Contact Center Representative

    2 weeks ago

    Kansas City, Missouri, United States KC CARE Health Center Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Contact Center Representative to join our team at KC CARE Health Center. As a Contact Center Representative, you will be responsible for providing exceptional customer service to patients and families, answering and directing calls, and performing various administrative tasks.Key...

  • Contact Center Representative

    2 weeks ago

    Kansas City, Missouri, United States KC CARE Health Center Full time

    Job Title: Contact Center RepresentativeAt KC CARE Health Center, we are seeking a highly skilled and compassionate Contact Center Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to our patients and families.Key Responsibilities:Schedule patient appointments and...

  • Political Call Center Representative

    2 weeks ago

    Kansas City, Missouri, United States MCI Careers Full time

    Job Title: Political Call Center RepresentativeMCI Careers is seeking a highly motivated and dedicated Political Call Center Representative to join our team. As a Political Call Center Representative, you will play a critical role in supporting our Get Out the Vote initiative by making outbound phone calls to encourage voter turnout for the presidential...

  • Contact Center Representative

    2 weeks ago

    Kansas City, Missouri, United States KC CARE Health Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Contact Center Representative to join our team at KC CARE Health Center. As a Contact Center Representative, you will be the first point of contact for patients and families, providing exceptional service and support in a fast-paced and dynamic environment.Key ResponsibilitiesSchedule patient...

  • Hiring Now

    5 months ago

    Johnson City, United States Advanced Call Center Technologies Full time

    Job Description :Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives.In this role, you will be the voice of the company, using your people skills and knowledge to solve problems and make a difference in our customers’ lives.You will receive paid,...

  • Call Center Representative

    4 weeks ago

    Jefferson City, United States SSM Health Full time

    SSM Health - 2505 Mission Dr [Call Center Representative] As a Call Center Representative at SSM Health, you'll: Educate and inform members of available benefits under the health plan; Instruct members how to receive maximum benefit reimbursement; Determine various policy provisions, guidelines, providers, and provider requirements and procedures; Access and...

  • Call Center Representative

    16 hours ago

    Johnson City, United States Bath Planet Full time

    Call Center Representative With more than 25 years in business, Bath Planet of Southern Tier is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative...

  • Call Center Representative

    3 weeks ago

    Jersey City, United States Net Commesh Full time

    Job Title: Call Center Representative Location: Jersey City, NJ Job Type: Full-time Job Summary: We are seeking a motivated and customer-oriented Call Center Representative to join our team. As the first point of contact for customers, you will handle inbound and outbound calls, address customer inquiries, resolve issues, and provide exceptional service. The...

  • Call Center Shift Supervisor

    1 month ago

    Kansas City, Kansas, United States The University of Kansas Health System Full time

    Job Title: Call Center Shift SupervisorJoin The University of Kansas Health System as a Call Center Shift Supervisor and play a vital role in delivering exceptional customer service to our patients and families.About the RoleThis is a full-time position responsible for supervising a team of call center representatives, ensuring that they provide high-quality...

  • Customer Service Representative

    6 days ago

    Kansas City, Kansas, United States Five Star Call Centers Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Five Star Call Centers. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients through multiple communication channels, including phone, email, and chat.Key Responsibilities:Manage large volumes of...

Call Center Representative

2 months ago

Kansas City, United States Percepta House Full time
Job DescriptionJob Description

Job Title: Call Center Representative

Location: Kansas City, MO

Job Type: Full-Time

Job Overview:

We are looking for a skilled and motivated Call Center Representative to join our dynamic team. As a Call Center Representative, you will be the first point of contact for customers, providing exceptional service by answering questions, resolving issues, and processing inquiries. You must have strong communication skills, a positive attitude, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:
  • Handle inbound and outbound customer calls in a professional manner.
  • Answer questions about products, services, policies, and procedures.
  • Maintain detailed and accurate records of customer interactions using our CRM system.
  • Manage and resolve customer complaints in a calm and empathetic manner.
  • Process orders, returns, and payments as required.
  • Meet or exceed daily, weekly, and monthly performance targets.
  • Collaborate with team members to improve customer service processes and outcomes.
Qualifications:
  • High school diploma or equivalent; additional education is a plus.
  • Excellent verbal and written communication skills.
  • Strong listening skills and a compassionate attitude toward customer concerns.
  • Ability to work in a fast-paced environment and handle high call volumes.
  • Proficiency in using customer service software, CRM systems, and Microsoft Office.
  • Problem-solving skills with a focus on resolution.
  • Ability to multitask and manage time effectively.


Job Posted by ApplicantPro