Call Center Representative
1 month ago
VRC Investigations is currently expanding our Call Center Research Assistants Unit within our HOSPITAL CANVASS.COM division. Veracity Research Co. Investigations (VRC) is one of the nation’s leading and most experienced investigation companies. HOSPITALCANVASS.COM serves the insurance industry as a leading national service provider in researching and locating information requested from clients. We currently have career opportunities for experienced, self-determined, and highly motivated individuals who would like to join our team of professionals in our efforts to deter and combat insurance fraud. VRC is seeking qualified call center research assistants with nationwide call center experience. The primary responsibility of this position is to assist in the day-to-day insurance fraud defense investigations and operational needs for multi-state regions. As a key member of the VRC team, the research assistant will make outbound calls to medical facilities to validate worker’s compensation claims. The call center research assistant will complete tasks with other team members under management supervision. All team members must have good phone etiquette, excellent computer skills, be able to multi-task, and problem-solve. This position is a full-time, non-exempt position located in our corporate office in Denton, TX. The successful candidate will have related experience in one or more of the following areas: Core Duties & Responsibilities: Outbound calls to different medical facilities, pharmacies, and other related locations to determine medical history Make 120 – 150 calls a day Set up files for processing by facilities located within a provided geographical range Meet departmental goals for outbound calls Document all call information according to standard operating procedures Track and report all information received Format and edit canvass reports Assist in ensuring canvasses are completed by deadlines Assist other team members in daily functions. Applicants must meet the following requirements: Nationwide high call volume experience (1 year or more required) Nationwide collections experience (1 year or more required) Upbeat, positive demeanor with an attitude for success Meet individual and team performance standards while maintaining good attendance and dependability Show courtesy and professionalism on all calls to ensure a positive experience Be highly motivated and possess the ability to work under little supervision Demonstrate ability to effectively manage time, and understand directives Excellent written and verbal communication skills Ability to read, decipher and summarize information quickly Must be proficient in Microsoft Office applications to include Microsoft Outlook, Excel, Word, and PowerPoint Must pass a drug test and pre-employment testing Upon hiring, you must proficiently learn and utilize all electronic tools as required within the scope of this position to include the company's IMS case tracking system Benefits: VRC offers medical, dental, vision, disability benefits, as well as paid vacation, and a 401K/Profit Sharing retirement plan. Compensation: VRC employees are paid on a bi-weekly basis at an hourly wage of $15.00 to $16.00 an hour, commensurate with experience. For more information and to apply online, please visit our website located at www.vrcinvestigations.com. #J-18808-Ljbffr
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Salt Lake City, United States Enterprise Call Center Full timeJob DescriptionJob DescriptionCompany DescriptionWe recruit, train, and manage customer service representatives to represent global brands in customer care, technical support, and sales. Our reps provide professional customer care services through various integrated platforms that adapt to any client workspace. Our cloud-based technology ensures...
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Call Center Representative
5 days ago
Oklahoma City, United States Inceed Full timeCompensation: $17 - 18/hour Location: Oklahoma City, Oklahoma Call Center Representative: Inceed has partnered with a great company to help find a skilled Call Center Representative to join their team! Responsibilities: Professionally handle incoming request from customers and resolve issues promptly and thoroughly. Resolve customer complaints via phone,...
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Bi-lingual Call Center Representative
2 weeks ago
Oklahoma City, United States Fuse3 Solutions Full timeBi-lingual Call Center Representative Multiple opportunities for Bi-lingual Call Center Representatives. This position will provide solutions to customers and answer questions over the phone. Duties of the Bi-lingual Call Center Representative Answer phone calls from current customers Advise customers and provide solutions to issues Requirements of the...
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Pharmacy Call Center Representative
3 months ago
Oklahoma City, United States University of Oklahoma Full timeJob Description ---Come join the staff at OU HSC and become a part of Oklahoma's premier research university which leads the state in education and career opportunities. OU HSC is one of only four comprehensive academic health centers in the nation with seven professional colleges. This position will be instrumental in our management of the pharmacy...
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Call Center Customer Support Representative
7 days ago
Johnson City, United States Advanced Call Center Technologies Full timeAdvanced Call Center Technologies is committed to promoting from within. This is a unique opportunity to join a growing team and take advantage of advancement opportunities to further your career. ACT has an excellent record of cultivating success by recognizing employee accomplishments and driving stellar performance.
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Call Center Representative
1 month ago
Jersey City, United States Encodlelink Full timeJob Opportunity: Call Center Representative at Encodle Link About Us: At Encodle Link, we prioritize individual growth as a cornerstone of collective success. We foster an environment that nurtures continuous learning, skill acquisition, and professional development for our employees. Through comprehensive training and mentoring programs, we are dedicated to...
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Call Center Representative
2 days ago
Kansas City, United States Percepta House Full timeJob DescriptionJob DescriptionJob Title: Call Center RepresentativeLocation: Kansas City, MOJob Type: Full-TimeJob Overview:We are looking for a skilled and motivated Call Center Representative to join our dynamic team. As a Call Center Representative, you will be the first point of contact for customers, providing exceptional service by answering questions,...
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Hiring Now
3 months ago
Johnson City, United States Advanced Call Center Technologies Full timeJob Description :Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives.In this role, you will be the voice of the company, using your people skills and knowledge to solve problems and make a difference in our customers’ lives.You will receive paid,...
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Call Center Representative
1 week ago
Morehead City, United States Wise Up Creative Full timeJob Title: Call Center Representative Location: Charlotte, NC Job Type: Full-Time Department: Customer Service Job Overview: The Call Center Representative is the first point of contact for customers, providing outstanding service through phone, email, and chat channels. This role involves handling customer inquiries, resolving issues, and ensuring a...
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Call Center Representative
1 week ago
Morehead City, United States Wise Up Creative Full timeJob Title: Call Center Representative Location: Charlotte, NC Job Type: Full-Time Department: Customer Service Job Overview: The Call Center Representative is the first point of contact for customers, providing outstanding service through phone, email, and chat channels. This role involves handling customer inquiries, resolving issues, and ensuring a high...
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Call Center Representative
13 hours ago
Jersey City, United States Tone Talk Tel Full timeAbout us: At Chats Cloud Cover we believe that every conversation matters. As a leading bespoke call center we are dedicated to transforming your customer interactions into meaningful experiences that foster loyalty and growth. Our team of skilled professionals is passionate about delivering customized solutions that cater to the unique needs of your...
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Call Center Representative
2 months ago
Kansas City, United States Vibes And Verbs Full timeJob DescriptionJob DescriptionAbout Vibes & Verbs:Welcome to Vibes & Verbs, where words come alive and stories take flight. We are a dynamic copywriting company passionate about crafting compelling content that resonates with audiences and drives results for businesses worldwide.Vibes & Verbs, a dynamic copywriting company based in Kansas City, is seeking a...
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Call Center Agent
3 weeks ago
Oklahoma City, United States American Directions Research Group Part time $14Job DescriptionJob DescriptionEvening & Weekend Call Center Representatives - Shifts 7 days a week 4pm-10pm (one weekend shift required)No prior experience is needed, and no sales are involved! We're looking for individuals who are outgoing, friendly, and pleasantly persistent.Location: Oklahoma City, OKSalary: $14.00 per hourWhat You'll Do:As a Call...
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Sr. Call Center Representative 2
4 weeks ago
Oklahoma City, United States Oklahoma Farm Bureau Insurance Company Full timeJob DescriptionJob DescriptionJob Title: Sr. Call Center Representative 2Reports To: Director of Policy ServicesLocation: Oklahoma City, OK 73105Pay Rate: $16.82-17.00 per hourShift: 7:30 am-4:15 pm or 8:00 am-4:45 pmBenefits: Paid vacation and sick leave,Medical, dental, vision, and group life Insurance,401K with company match, EAP, on-staff Doctor,...
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Call Center Agent
4 weeks ago
Oklahoma City, United States Dimock Full timeCareer Opportunities with The Dimock Center A great place to work. Careers At The Dimock Center Current job opportunities are posted here as they become available. You are a caring, hard-working individual who thrives in a team environment and is committed to excellence. You have experience in a medical or office setting and are comfortable interacting with...
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Member Services Representative- Call Center
1 month ago
Oklahoma City, United States WEOKIE Federal Credit Union Full timeJob DescriptionJob DescriptionBASIC FUNCTION Member Service Representatives (MSRs) provide exceptional service and valuable solutions via remote delivery channels such as telephone, chat, online messages, e-mail, and web. MSRs accurately and efficiently respond to member account inquiries and process a variety of electronic transactions for members,...
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Call Center Agent
1 month ago
Oklahoma City, Oklahoma, United States American Directions Full timeThis job was posted by : For more information,please see: Evening & Weekend Call Center RepresentativesLocation:Oklahoma City, OK\Salary:\$14.00 per hourWhy Join Us?Imagine a job where you get to connect with people across the UnitedStates every day, sharing in their opinions and experiences, all fromour comfortable Oklahoma City facility. We offer flexible...
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Call Center Representative
1 week ago
Pearl City, United States Hawaii USA FCU Full timeHawaiiUSA Federal Credit Union seeks a team-oriented, member-focused Member Solution Center Call Center Representative I to join the team. This person will provide quality service by phone, assisting members with transactions and information on their accounts while educating them about HawaiiUSA's products and services to help fulfill their financial dreams....
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Call Center Representative
1 week ago
Pearl City, United States Hawaii USA FCU Full timeHawaiiUSA Federal Credit Union seeks a team-oriented, member-focused Member Solution Center Call Center Representative I to join the team. This person will provide quality service by phone, assisting members with transactions and information on their accounts while educating them about HawaiiUSA's products and services to help fulfill their financial dreams....
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Call Center Representative
7 days ago
Salt Lake City, United States ClickLease Full timeClicklease is a rapidly growing FinTech company that is disrupting the $1+ trillion financial services industry. Our proprietary technology platform and machine-learning decisioning algorithms are changing the face and pace of commercial equipment finance. We are seeking motivated and customer-oriented individuals to join our call center team. As a Call...