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Salesforce Marketing Cloud Analyst
1 month ago
Salesforce Marketing Cloud Analyst
6+ months
Austin , TX
Job Description:
- Excellent verbal and written communication and ability to understand client requirements
- Excellent Documentation and Solutioning skills to address complex business objectives
- Work with key stakeholders
- System Configuration and Administration.
- Data Management and Segmentation.
- Campaign Development and Execution.
- Integration and Automation.
- Troubleshooting and Support.
- Training and Documentation
- Monitoring and Reporting.
- Salesforce Marketing Cloud Proficiency.
Duties and Responsibilities:
- Owner for the overall technical documentation of solution for the project and successfully manages the customer satisfaction.
- Document technical end to end solution for business processes using Salesforce.com, Sales Cloud, Service Cloud, Marketing Cloud, and Force.com platform.
- Works directly with clients to lead projects and the team members.
- Works with other technical team members representing back office applications to design, and canvas.
- Hands on experience building custom applications using Apex, Visualforce, Jquery. lightning component design and canvas.
- Hands on experience building integration between Salesforce and other third party applications using middleware as well as web services.
- Involved from start of the project all the way through the deployment, validation/testing and deployment of the project.
- Provides mentoring and guidance to other team members.
Required Experience, Skills and Qualifications:
- Excellent verbal and written communication and ability to understand client requirements
- Excellent documentation and Solutioning skills to address complex business objectives
- Proven experience and ability to research and find ways to resolve issues
- Experience and ability to estimate effort for building solutions.
- Experience with pre-sales process and ability to provide innovative solutions to fit customers budget.
- Excellent technical background with Salesforce and associated technologies
- Ability to lead the team in a technical capacity
- Need understanding of the capabilities and constraints of the SFDC CRM application
- Should have good experience in SFDC development and testing
- Need Extensive knowledge on the Sales Service cloud is mandatory.