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Customer Service Representative

4 months ago

Saginaw, United States Duro-Last Full time
Job DescriptionJob Description

Customer Service Representative

Duro-Last Roofing has an opening for a Customer Service Representative in our Insulation Department. This is a hybrid position and will be located at our Company headquarters in Saginaw, Michigan. This is a full-time, hourly based position with excellent benefits.

Position Responsibilities:

  • Provide exceptional customer service to all internal and external customers
  • Work closely with customers by handling incoming requests
  • Estimation and entry of quotes and orders
  • Computer Data Entry
  • Technical Advice
  • All other duties assigned

Position Requirements:

  • Bachelor’s degree and/or equivalent customer service experience is required
  • Energetic and “self-starting”
  • Excellent written/verbal communication skills
  • Accurate and detail-oriented
  • Must have excellent math and keyboarding skills
  • Ability to handle multiple tasks
  • Ability to work independently on projects and perform as part of a team
  • Knowledge of the Duro-Last Roofing system a plus
  • Ability to meet deadlines
  • Ability to work some evenings

Compensation & Benefits:

We offer a competitive benefit program that includes:

  • Medical, dental, and vision insurance
  • Prescription drug program
  • Life and AD&D insurance
  • Short- and long-term disability
  • 401(k) retirement plan with company contribution
  • Paid time off (PTO)
  • 8 ½ paid holidays
  • Flexible Spending Accounts
  • Health Savings Accounts
  • Tuition Reimbursement


Duro-Last, Division of Holcim Products and Services US LLC. is an equal opportunity employer, which values diversity in the workplace. All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.