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Customer Service Representative

2 months ago


Saginaw, Michigan, United States Annette's Corral, LLC dba Golden Corral Full time
Job Overview

We are seeking a highly motivated and friendly individual to join our team at Annette's Corral, LLC dba Golden Corral as a Customer Service Representative.

This role is critical in creating a positive experience for our guests, from the moment they enter to the moment they leave. As a Customer Service Representative, you will be the face of our restaurant, responsible for providing exceptional service and ensuring a memorable experience for our guests.

Key Responsibilities
  • Guest Service:
    • Welcoming guests as they enter the restaurant and offering a personalized invitation to return as they leave.
    • Providing assistance to guests who may need help.
    • Processing GC On the Go To-Go orders efficiently.
    • Handling payments accurately and professionally.
    • Staying knowledgeable about menu items, prices, and promotions.
  • Cleanliness:
    • Maintaining a clean and organized workspace, including the vestibule, host/cashier station, and surrounding areas.
    • Assisting with setting up the buffet and ensuring labels are correct.
    • Cleaning all buffets and surrounding areas to meet health department standards.
  • Operational Excellence:
    • Notifying the Manager when the cash drawer needs to be secured to prevent theft.
    • Ensuring accurate drawer balances and completing daily paperwork.

We are committed to providing a positive and inclusive work environment. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.