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Customer Service Representative
2 months ago
We are seeking a highly motivated and friendly individual to join our team at Annette's Corral, LLC dba Golden Corral as a Customer Service Representative.
This role is critical in creating a positive experience for our guests, from the moment they enter to the moment they leave. As a Customer Service Representative, you will be the face of our restaurant, responsible for providing exceptional service and ensuring a memorable experience for our guests.
Key Responsibilities- Guest Service:
- Welcoming guests as they enter the restaurant and offering a personalized invitation to return as they leave.
- Providing assistance to guests who may need help.
- Processing GC On the Go To-Go orders efficiently.
- Handling payments accurately and professionally.
- Staying knowledgeable about menu items, prices, and promotions.
- Cleanliness:
- Maintaining a clean and organized workspace, including the vestibule, host/cashier station, and surrounding areas.
- Assisting with setting up the buffet and ensuring labels are correct.
- Cleaning all buffets and surrounding areas to meet health department standards.
- Operational Excellence:
- Notifying the Manager when the cash drawer needs to be secured to prevent theft.
- Ensuring accurate drawer balances and completing daily paperwork.
We are committed to providing a positive and inclusive work environment. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.