Customer Care Represenative Ambulatory Care

2 months ago


Allentown, United States HCSC Full time
Job DescriptionJob Description

Do you want to take part in positively impacting patient and healthcare needs? Hospital Central Services, Inc. & Affiliates (HCSC) a linen rental service has been dedicated to providing its partners with innovative healthcare solutions. Customer Care Representative will work in our Ambulatory Care Division, Roble Road Allentown, PA.


Customer Care Representative will ensure that all communications with customers, proactive, reactive, new, or exiting will be efficient and to the standards set by HCSC Ambulatory Care.

Call Center CommunicationCoordinates with Customer Service manager and Call Center to ensure the AC CRM is updated and customers are responded to with resolution within 24 hours pending customer response.

Coordinating Customer VisitationsScheduling proactive visitations with reactive follow up to customer concerns weekly. Visitations to be documented.

Customer visits should include surveys of quality, quantity, and delivery efficiencies. Identifying opportunities to control inventory and set a plan of action with the customer and the Service Team.
Identify and promote the sale or add product of all rental, commodity items. Inform, coach the Service Team to enhance the opportunities of our service territory.

Education
Bachelors Degree Preferred

Experience
1 year Sales/Marketing - Customer Service Representative Required
1 year each of the following Preferred:Sales/Marketing/Service/Healthcare/Customer Service

Qualifications
Excellent communication skills, including technical writing, business reporting & oral communication
Exceptional customer service and interpersonal skills
Experience with Microsoft Office applications (Outlook, Word, Excel, etc.)
Ability to work independently, solve problems and make decisions, seeking appropriate guidance as necessary

*Valid Driver's License Required

*Successful completion of background check, motor vehicle record, and drug screen



  • Allentown, United States HCSC Full time

    Do you want to take part in positively impacting patient and healthcare needs? Hospital Central Services, Inc. & Affiliates (HCSC) a linen rental service has been dedicated to providing its partners with innovative healthcare solutions. Customer Care Representative will work in our Ambulatory Care Division, Roble Road Allentown, PA. Customer Care...


  • Allentown, Pennsylvania, United States HCSC Full time

    Join Our TeamAre you passionate about enhancing patient experiences and addressing healthcare needs? At Hospital Central Services, Inc. & Affiliates (HCSC), we are committed to delivering innovative solutions in the healthcare sector.Position OverviewThe Customer Support Specialist will be an integral part of our Ambulatory Care Division, responsible for...


  • Allentown, Pennsylvania, United States Royal Home Care Full time

    About Us:Royal Home Care Services, Inc. is a dedicated organization focused on providing exceptional support to individuals requiring personal care assistance, particularly those who are fragile or intellectually disabled.Position Overview:We are seeking a motivated Customer Service Support professional to enhance our team in the Lehigh County area. This...


  • Allentown, United States HCSC Full time $950

    Job DescriptionJob DescriptionDo you want to take part in positively impacting patient and healthcare needs? Hospital Central Services, Inc. & Affiliates (HCSC) a linen rental service has been dedicated to providing its partners with innovative healthcare solutions. This role will work in our Ambulatory Care Division, Roble Road Allentown, PA.The Route...


  • Allentown, United States Royal Home Care Full time

    Royal Home Care Services, Inc. is looking for a customer service representative to join our team in our Lehigh County office. This person will drive customer satisfaction by Visiting clients, addressing concerns, communicating with management, addressing questions and concerns from both caregivers and clients, being a source of problem-solving and knowledge,...


  • Allentown, United States Royal Home Care Full time

    Job DescriptionJob DescriptionRoyal Home Care Services, Inc. is looking for a customer service representative to join our team in our Lehigh County office. This person will drive customer satisfaction by Visiting clients, addressing concerns, communicating with management, addressing questions and concerns from both caregivers and clients, being a source of...


  • Allentown, Pennsylvania, United States Comforting Home Care by Phoebe Full time

    Job OverviewComforting Home Care by Phoebe is a distinguished non-medical home care service provider, in search of a dedicated Scheduling Supervisor. This role offers both Part-Time and Full-Time opportunities in an office environment. The ideal candidate will demonstrate a strong commitment to delivering exceptional customer service to both clients and...


  • Allentown, United States myHR Partner Full time

    **Description** ***Customer Care Representative*** If youre an experienced customer service professional with strong communication skills, this position could be perfect for you! **Lehigh County Authority** is seeking an individual that understands the importance of customer service excellence. The **Customer Care Representative** will provide quality and...


  • Allentown, Pennsylvania, United States Comforting Home Care by Phoebe Full time

    Job OverviewComforting Home Care by Phoebe is a distinguished non-medical home care provider, in search of a dedicated **Scheduling Supervisor**. This role offers both **Part-Time and Full-Time** opportunities within our office environment. The ideal candidate will possess a compassionate nature and a commitment to delivering exceptional customer service to...


  • Allentown, Pennsylvania, United States Royal Home Care Full time

    Royal Home Care Services, Inc. is seeking a dedicated Customer Service Support professional to enhance our team. This role is essential in fostering customer satisfaction through direct interactions with clients, addressing their concerns, and facilitating communication with management. The successful candidate will be instrumental in bridging communication...


  • Allentown, Pennsylvania, United States Crothall Services Group, Inc. Full time

    Job SummaryCrothall Services Group, Inc. is seeking a skilled Housekeeper - Ambulatory Services to join our team. As a key member of our cleaning team, you will be responsible for maintaining the highest standards of cleanliness and hygiene in our ambulatory healthcare facilities.Essential Duties and Responsibilities:Disinfect and clean surfaces, furniture,...


  • Allentown, United States Lineage Logistics Full time

    Customer Care Representative page is loaded **Customer Care Representative** **Customer Care Representative** locationsAllentown, PA (Ruppsville Road) time typeFull time posted onPosted Yesterday job requisition idR0039116 Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer...


  • Allentown, Pennsylvania, United States Kea Global Inc Full time

    Position OverviewKEA Global Inc. is an expanding international technology firm dedicated to delivering cutting-edge solutions for enterprises across the globe. We are transforming the operational landscape for businesses by streamlining intricate processes and equipping our clients with state-of-the-art technology. Our workforce comprises enthusiastic...


  • Allentown, Pennsylvania, United States Supplemental Health Care Full time

    Job SummaryWe are seeking a skilled Intensive Care Unit (ICU) Registered Nurse to join our team at Supplemental Health Care. As a Travel ICU RN, you will provide high-quality patient care in a dynamic and challenging environment.Key ResponsibilitiesProvide direct patient care to critically ill patients requiring sophisticated organ support and invasive...


  • Allentown, Pennsylvania, United States Home Care Assistance Full time

    Are You a Compassionate Individual?If you possess a nurturing spirit and are committed to assisting seniors, Home Care Assistance presents an excellent opportunity for you.About Us:Home Care Assistance is on the lookout for skilled caregivers to support elderly individuals. Our mission is to transform the aging experience by hiring caregivers who are...


  • Allentown, Pennsylvania, United States Home Care Assistance Full time

    Are You a Compassionate Individual?If you are a nurturing and reliable person who takes pleasure in assisting elderly individuals, Home Care Assistance presents an excellent opportunity for you.Company Overview:Home Care Assistance is on the lookout for skilled caregivers to support senior adults. Our mission is to transform the aging experience and recruit...


  • Allentown, Pennsylvania, United States Home Care Assistance Full time

    Are You a Compassionate Individual?If you possess a nurturing spirit and are committed to assisting seniors, Home Care Assistance presents an excellent opportunity for you.Company Overview:Home Care Assistance is on the lookout for skilled caregivers to support elderly individuals. Our mission is to transform the aging experience by recruiting caregivers who...


  • Allentown, Pennsylvania, United States Home Care Assistance Full time

    About Us:Home Care Assistance is committed to enhancing the quality of life for seniors by providing exceptional care. We are currently seeking skilled caregivers who are passionate about making a difference in the lives of elderly individuals.Position Overview:We are looking for qualified Live-in caregivers to provide support to senior clients in their...


  • Allentown, Pennsylvania, United States Home Care Assistance Full time

    About Us:Home Care Assistance is a leading provider of in-home care services, dedicated to enhancing the quality of life for seniors. We are currently seeking experienced caregivers who are passionate about making a difference in the lives of elderly individuals.Position Overview:We are looking for qualified Live-In caregivers to support senior clients in...


  • Allentown, Pennsylvania, United States Independence Care at Home Full time

    Company Overview: Independence Care at Home is dedicated to providing exceptional care and support for individuals in need.Position Summary: We are currently looking for compassionate and skilled individuals to fill the roles of Home Care Aides and Certified Nursing Assistants.Key Responsibilities:Assist clients with daily living activities to enhance their...