Customer Service Support
5 months ago
Royal Home Care Services, Inc. is looking for a customer service representative to join our team in our Lehigh County office. This person will drive customer satisfaction by Visiting clients, addressing concerns, communicating with management, addressing questions and concerns from both caregivers and clients, being a source of problem-solving and knowledge, and maintaining extensive product knowledge.
The ideal candidate will be bilingual, and play a pivoted role in communication between clients, caregivers, and management.
Responsibilities/Requirements:
- 1-2 years of proven experience in supporting client success
- Ability to effectively communicate, read, and write English and Spanish
- Excellent written and verbal communication skills
- Efficient in Word and Excel, Dropbox, and other platforms
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above-and-beyond service
- Excellent time-management and prioritization skills
- Assist with Home care visits
- Scheduling experience helpful
- Experience with the HHA Exchange platform helpful
- Must have a valid driver's license and vehicle
About Royal Home Care Services, Inc:
Royal Home Care is a Home Care organization dedicated to Serving those Fragile, Intellectually Disabled, and in need of personal Care assistance.
Royal Home Care benefits include:
* Medical benefits
* Dental
* Vision
* Profit Sharing
* Paid Time Off
* Life Insurance
* Bonuses
-
Customer Service Representative
2 weeks ago
Allentown, Pennsylvania, United States PMA Companies Full timeJob Summary:As a member of the Customer Service Center Call Center Team, you will play a critical role in ensuring efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established procedures to assist in the attainment of service level goals throughout the CSC.Key Responsibilities: Provide...
-
Service Coordinator
5 months ago
Allentown, United States Service Access & Management, Inc. Full timeJoin our Community Wellness Team! Long-Term Service and Supports Service Coordination will assist participants to gain access to services and support that meet their needs, most often referred to as waivers. The LTSS Service Coordinator works together with individuals and their person-centered planning team to identify, coordinate, and facilitate all...
-
Customer Support Specialist
3 weeks ago
Allentown, United States Disability Solutions Full timeNow is your chance to join an organization that drives change. We’re a company that’s consistently on top employer lists. Why join us: There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and Vets (just to name a few). At Deluxe, we know that great people make a great...
-
Customer Service Representative
1 month ago
Allentown, Pennsylvania, United States Waterco Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Culligan by WaterCo. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction with our products and services.Key...
-
Customer Service Representative
2 weeks ago
Allentown, Pennsylvania, United States VIMO INC Full timeJob DetailsJob LocationAllentown, PA - Allentown, PARemote TypeFully RemotePosition TypeFull TimeSalary Range$14.50 - $16.00 HourlyJob CategoryCustomer ServiceCustomer Service RepresentativeGetInsured is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be...
-
Customer Service Representative
1 week ago
Allentown, Pennsylvania, United States Crafco Inc Full timeCustomer Service RepresentativeCrafco, Inc. is seeking a skilled Customer Service Representative to join our team at our manufacturing facility in Allentown, PA. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through timely and personalized support.Key Responsibilities:Process customer...
-
Customer Service Representative
2 weeks ago
Allentown, Pennsylvania, United States DXP Enterprises Full timeJob DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at DXP Enterprises. As a key member of our customer service team, you will be responsible for providing exceptional service to our industrial customers, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...
-
Customer Service Representative
2 weeks ago
Allentown, Pennsylvania, United States The GIANT Full timeJob SummaryThe GIANT Company is seeking a dedicated and customer-focused PT Service Associate to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.Key Responsibilities* Provide excellent...
-
Customer Service Representative
3 weeks ago
Allentown, Pennsylvania, United States Royal Home Care Full timeAbout Royal Home Care Services, Inc.Royal Home Care Services, Inc. is a leading provider of home care services dedicated to serving individuals with fragile, intellectually disabled, and personal care needs. Our team is passionate about delivering exceptional care and support to our clients and their families.Job SummaryWe are seeking a highly motivated and...
-
Customer Service Representative
4 days ago
Allentown, Pennsylvania, United States Ollie's Bargain Outlet, Inc. Full timeKey Responsibilities:As a Customer Service Associate at Ollie's Bargain Outlet, you will be responsible for providing exceptional customer service by greeting and acknowledging every customer as they enter and exit the store. You will also be responsible for accurately and efficiently operating the register, approving refunds for other associates up to a...
-
Customer Service Representative
1 week ago
Allentown, Pennsylvania, United States PMA Companies Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at PMA Companies. As a Claims Customer Service Rep, you will be responsible for providing accurate and timely resolution to claims customer service inquiries, advising clients by telephone of the status of claims inquiries, and coordinating client follow-ups with...
-
Customer Service Representative
5 days ago
Allentown, Pennsylvania, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Greeting customers and ensuring a welcoming atmosphereTaking customer orders and working with our Point of Sale...
-
Customer Service Representative
1 week ago
Allentown, Pennsylvania, United States Enterprise Call Center Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Enterprise Call Center. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and meeting sales targets.Key Responsibilities:Manage large...
-
Customer Service Ambassador
2 weeks ago
Allentown, Pennsylvania, United States Family Dollar Full timeAt Family Dollar, we're looking for a skilled Customer Service Ambassador to join our team. As a key member of our store staff, you'll be responsible for delivering exceptional customer experiences. Your duties will include greeting customers, assisting with merchandise selection, and completing cash register transactions with accuracy and efficiency. You'll...
-
Customer Service Representative
3 days ago
Allentown, Pennsylvania, United States PMA Companies Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at PMA Companies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate resolution of claims inquiries.Key Responsibilities:Provide accurate and timely resolution to...
-
Customer Service Representative
1 month ago
Allentown, United States DXP Enterprises Full timeJob DescriptionJob DescriptionDo you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual...
-
Customer Service Coordinator
2 weeks ago
Allentown, United States Penske Truck Leasing Full timePenske Customer Service Coordinator Job SummaryA dynamic and customer-focused individual is sought to join the Penske team as a Customer Service Coordinator. This role is responsible for coordinating preventative maintenance requests, scheduling outside repairs, and managing the shop work plan to ensure exceptional customer service and productivity.Key...
-
Customer Service Representative
1 week ago
Allentown, Pennsylvania, United States iQor Full timeJob Summary:We are seeking a Customer Service Representative to provide exceptional service to our clients' customers via phone. The ideal candidate will be polite, professional, and able to handle a high volume of inbound or outbound calls.Responsibilities:Answer inbound calls and greet customers with energy and enthusiasm.Place outbound calls and...
-
Bilingual Customer Support Representative
2 months ago
Allentown, Pennsylvania, United States Royal Home Care Full timeRoyal Home Care Services, Inc. is seeking a dedicated Customer Service Support professional to enhance our team. This role is essential in fostering customer satisfaction through direct interactions with clients, addressing their concerns, and facilitating communication with management. The successful candidate will be instrumental in bridging communication...
-
Customer Service Representative
5 days ago
Allentown, Pennsylvania, United States DXP Enterprises Full timeJob DescriptionJob SummaryDXP Enterprises is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our industrial customers.Key ResponsibilitiesRespond to customer inquiries regarding company products and...