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Administrative Assistant/Client Service Representative
2 months ago
Join Belair Insurance Services Inc., a highly reputable firm in the Health Insurance industry, located in West Los Angeles, near UCLA. As an Administrative Assistant/Client Service Representative, you'll have the opportunity to work in a dynamic environment that values teamwork, professionalism, and client satisfaction.
We emphasize efficient and personalized service for each client, ensuring their needs are met with accuracy and care. As part of our team, you will play a crucial role in assisting prospective clients with inquiries, maintaining a positive attitude and creating a welcoming atmosphere.
If you are enthusiastic about making a difference in people's lives, dedicated to providing excellent service, and eager to work alongside a supportive team, Belair Insurance Services is the place for you Apply now and be a part of our mission to provide exceptional client care. This is an extraordinary opportunity for the right person to develop new skills and perhaps, a new career.
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Appreciation Lunches
Annual Performance Review
Paid State & Federal Holidays
Hands on Training
Responsibilities
Client Interaction: Serve as the initial point of contact for clients, providing exceptional customer service and support.
Administrative Support: Assist in scheduling appointments, handling client inquiries efficiently and managing records accurately.
Documentation: Ensure accurate and timely documentation of client interactions and administrative tasks.
Problem-Solving: Address client concerns and needs with a positive attitude and solution-oriented approach.
Team Collaboration: Work closely with team members to learn our business, streamline operations and improve client experiences.
Requirements
Organizational Skills: Strong organizational abilities to manage tasks efficiently and prioritize workload. Communication Skills: Excellent verbal and written communication skills to interact with clients and team members professionally. Customer Focus: A client-first mindset with a dedication to delivering exceptional service. Team Player: Ability to work collaboratively in a team environment. Computer Proficiency: Proficient in Microsoft Office 365, the ability to learn new software quickly, and proficient with internet communications. Detail-Oriented: Keen attention to detail to ensure accuracy in all tasks. Business Office Experience: Previous experience in a medical or healthcare office setting is advantageous. Must live within 30 miles of our West Los Angeles Location, keeping your commute comfortable.
