Client Services Representative, Lead
3 months ago
Company: Company 3
Position: Client Services Representative, Lead
Location: Hollywood, CA
Hours of Operation: 10:00am - 7:00pm PT
*Pay Range: $21.00 - $23.00 USD hourly
POSITION SUMMARY:
Company 3 is looking to hire a Lead Client Services Coordinator. The Lead Client Services Coordinator will work as part of the Operations team that is servicing our new Facility in Hollywood.
MAIN DUTIES:
As a member of Client Services Team, you will welcome/greet clients and assist them throughout their project, set up daily coffee and prepare daily snacks, restock communal snacks and beverages in kitchenettes, maintain stock, cleanliness and organization of the edit rooms, kitchenettes, review rooms, and common areas. You will also maintain office supplies for clients, track receipts for Accounts Payable and Billing Departments, place recurring grocery orders. this may include running errands as needed, and place meal orders for review room guests. You will also be responsible for the following:
+ Prepare Welcome Baskets, client gifts
+ Occasionally cover the front desk by answering a multi-line phone system
+ As a Lead you will be responsible for the daily operation of the Client Services Team, as well as events and larger projects.
+ You will work plan and execute weekly events such as in-house client happy hours, mid-day treats, along with executing celebrations for birthdays and holidays
+ Assist with training and development of Client Services Team
+ Must be comfortable working with people and enjoy interacting while staying focused on individual responsibilities
WHAT YOU BRING:
The ideal candidate will come with strong interpersonal skills and the ability to interact professionally with clients both in-person and over the phone. Experience in restaurants/serving, catering, customer service, and/or reception is highly valued. Additional desired skills include:
+ A positive attitude and passion for hospitality
+ You will be highly organized and detail oriented
+ You will be available to work a flexible schedule, including several annual events
+ Familiar with MS Office including Outlook, Teams, Word, Excel and Asana a plus
About the Company:
Company 3?/ Method Studios provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.?
Diversity and Inclusion at Company 3:
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable and inclusive culture where every employee feels empowered and safe to show up to work as their full self.
It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the company's HR representative if you need assistance completing any forms or to otherwise participate in the application process.
*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employees pay position within the range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.
The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings will apply.
Both external and internal candidates can apply for this role through this careers website.
The above compensation and benefits information is provided in accordance with various state and local pay transparency laws.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Companys sole discretion, consistent with applicable law.
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