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Regional Manager

4 months ago

Bloomington, United States Upland Hospitality Group Full time
Job DescriptionJob DescriptionSalary:

Job Summary:

The Regional Manager oversees the General Managers of all the locations in South Central and Southern Indiana, including profit and loss responsibility and overall business health, providing leadership and supervision over the operation and team members.  The Regional Manager is accountable for achieving operational standards, food safety, and profitability, while creating and maintaining an inclusive and engaged workforce.  Our restaurant locations include front of house, back of house, and courier operations.


Supervisory Responsibilities:

  • Directly supervise the General Managers of each location within the region. Provide support and indirect supervision for all employees within the region.

 

Essential Duties/Responsibilities:

  • Regularly visit all locations within assigned region.
  • Utilize P&Ls to manage and understand the business. Analyze and assess trends to make informed decisions and drive growth. Use this information to keep the management team informed and help improve their business acumen.
  • Develop a regional strategy plan that includes frequent reporting on sales, productivity,
  • Develop monthly, quarterly, and annual plans for sales, productivity, operational performance, labor, budget analysis, and customer satisfaction, setting initiatives and budgets, and working with General Managers to achieve business objectives.
  • Partner with local management teams on strategic planning and retention. Assist with setting goals for staffing for various volumes, seasons, and growth.  Ensure management teams adhere to sales forecasts, labor budgets, food cost budgets, inventory processes, payroll review and approval, and employee documentation (hires, terminations, leaves of absence, injuries, etc.)
  • Train and audit Standard Operating Procedures and Steps of Service. Partner with managers on communication/training from Shared Services (e.g. HR, Accounting, IT, etc.).  Assure there is a world class operation for money handling, menu implementation, inventory management, food safety, and sanitation.
  • Work with each location’s management team on driving sales. Partner with managers, events team, and marketing on strategic plans to increase sales. Assure the execution and implementation of these plans.
  • Coordinate with the managers and the headquarters team on new menu roll outs, sales, merchandise, etc. Create a culture of sales-minded excitement. Assure the management team is aligned to changes, details are communicated, and a plan of presentation to the staff is implemented.
  • Execute and assist in developing strategies for new restaurant openings
  • Create a positive working environment in your restaurants that results in high team member engagement and retention.

 

Required Skills/Abilities:

  • Ability to develop an understanding of P&L reports and implement them in sales, loss, and continued progress of profits.
  • Excellent communication and presentation skills.
  • Ability to travel to each location frequently throughout the week.
  • Ability to flex weekly schedule around company needs and deadlines.
  • Ability and willingness to physically assist staff in locations when needed for low staffing, high volume events/seasons and creating a team environment that is guest focused.
  • Ability to coordinate with your teams and departments on increased sales and profitability of locations. Develop a plan and assure it is implemented.
  • Must have or be able to obtain an Alcohol Serving permit through the state of Indiana.
  • ServSafe certification preferred.

 

Education and Experience:

  • High School diploma or equivalent required.
  • At least 6 years’ experience working in the restaurant/beverage/hospitality or related industry, including some experience at the management level, is required; Experience managing multiple locations is preferred.

 

Physical Requirements:

  • Prolonged periods of driving and/or sitting at a desk and working on a computer.
  • Prolonged period of standing and navigating restaurant locations.
  • Must be able to lift up to 30 pounds at times.
  • Frequent travel between locations.


Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.   Upland Brewing Company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.