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Front Desk Receptionist

4 months ago


Elgin, United States Elgin Country Club Full time
Job DescriptionJob DescriptionDescription:

Elgin Country Club is looking for a qualified individual with a great personality and a passion for providing first-class service. If you wish to join a leading team, we invite you to apply.


We are currently searching for a Front Desk Receptionist to join our team.

This position is primarily responsible for providing the highest level of service to the Members of the Club.


Primary responsibilities:

  • Greet each Member and Guest as they enter the building
  • Greet visitors warmly and make sure they are comfortable.
  • If not actively engaged in a phone call stand when greeting Members/Guests
  • Answer all phone calls and take dining and event reservations
  • Route calls to specific people.
  • Answer inquiries about the Club.
  • Keep events binder updated by event date – remove any past events
  • Clean and tidy front desk area
  • Remove any desk clutter
  • Wipe down all surfaces before leaving for the day
  • Take out the garbage at the end of the night
  • Take photos at Club events
  • Go up to Members and politely ask if you can get group photos
  • Take candid photos as well
  • Update the Club Calendar on Outlook
  • Coordinate office activities.
  • Send emails, scans, and/or faxes.
  • During colder months, offer to help ladies take off their coat
  • Hang coats up in one of our coat closets
  • Perform basic bookkeeping, filing, and clerical duties.
  • Update appointment calendars.


Requirements:

Hours include a mix of day shifts and evenings, weekends, and some Holidays. A schedule will be provided two weeks prior for planning purposes.


Hours per week:

  • 20-30 (can vary depending on time of year)


Job Type: Part-time

Pay: $16.00-$18 per hour


Education:

  • Associate (Preferred)

Experience:

  • Hospitality Experience
  • Multitasking
  • Problem-Solving
  • Strong Phone Etiquette
  • Microsoft Office: 2 years (Required)
  • Customer Service: 2 years (Required)


Work Location: In person