![Defy Medical](https://media.trabajo.org/img/noimg.jpg)
Patient Services
1 month ago
***ALL TRAINING IS DONE IN OUR TAMPA OFFICE***
Must be able to come in office for training
Who Are We?
Defy Medical is a concierge medical clinic that is based in Tampa and remotely throughout the country with our telehealth services. We are quickly growing in our field with specialized and individualized preventative and restorative therapies. Defy is committed to improving the lives of our patients while maintaining the highest level of care through the process.
What Are We Looking For?
Defy Medical is looking for a Patient Services Representative to add to our growing team. The Patient Services Team plays a pivotal role in the patient care plan. Through patience, integrity, education, and understanding a Patient Services Representative will guide our patients to feeling better and improving their lives.
A Patient Services Representative at Defy Medical is outgoing and enjoys helping people. They can adapt and learn new computer programs quickly. Multitasking, communication, and critical thinking are pillars for a Patient Services Representative. Customer service is the key element to being successful in this role.
Responsibilities
- Communicating with clients, medical assistants, and nurses within the organization.
- Maintain client and employee privacy in accordance with HIPAA regulations.
- Explaining treatment procedures to patients and providing follow up education
- Answer multi-line phone system and take appointments or direct calls to the appropriate department.
- Answer high volume of incoming calls
- Check voicemails and return customer calls
- Maintain email communication with patients, vendors and co-workers daily
- Organize and maintain cleanliness of working areas, supplies, and equipment
- Provide customer service and apply problem solving skills to client complaints and provide follow up to ensure satisfaction
- Duties, responsibilities, and activities may change at any time with or without notice
- Must be able to Train in Tampa Office
Qualifications
- 1 + years in healthcare preferred
- High School Diploma (associates in healthcare preferred)
- Ability to execute active listening and problem-solving skills to provide exceptional customer service.
- Excellent inter-personal relationship skills and the ability to work with individuals of all levels.
- Excellent written and verbal communication skills including phone and e-mail etiquette.
- Ability to effectively learn and utilize multiple computer programs.
- Ability to prioritize and multi-task.
Shifts Available
- Monday, Tuesday, Wednesday, Friday 11am-8:30pm and Saturday 9am-2pm
Compensation
- $16/hour
- Benefits
- PTO
- Paid Holidays
- Medical
- Dental
- Employee Discount on services
*Benefits are subject to change at any time
remote work
-
Patient Services
3 weeks ago
Tampa, United States Defy Medical Full timeJob DescriptionJob DescriptionSalary: $16***ALL TRAINING IS DONE IN OUR TAMPA OFFICE***!!Must be able to come in office for training!! Who Are We?Defy Medical is a concierge medical clinic that is based in Tampa and remotely throughout the country with our telehealth services. We are quickly growing in our field with specialized and individualized...
-
Patient Services Coordinator
1 week ago
Tampa, Florida, United States CAN Community Health Full timePosition Overview:This role focuses on the administration of front office operations within a medical environment.Key Responsibilities:As a Patient Services Coordinator, you will be responsible for:1. Mastering the Electronic Medical Records (EMR) system to ensure accurate patient data management.2. Welcoming and guiding all patients and visitors to the...
-
Patient Services Coordinator
1 week ago
Tampa, Florida, United States US Fertility, LLC Full timePosition OverviewAt US Fertility, LLC, we pride ourselves on creating a supportive environment for our team members, who are dedicated to transforming the lives of our patients through exceptional care and innovative practices. Our commitment to enhancing the patient journey and advancing medical research in reproductive health sets us apart in the...
-
Patient Services Coordinator
3 days ago
Tampa, Florida, United States Children's Medical Center Full timeChildren's Medical Center is a well-established pediatric practice with a commitment to providing exceptional care for over 27 years. We have multiple locations and offer a comprehensive benefits package, including paid time off, health, dental, vision, life, and disability insurance. We also provide 401K and profit sharing after one year of service, along...
-
Patient Service Representative
3 days ago
Tampa, Florida, United States Select Physical Therapy Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at Select Physical Therapy. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional service and care from the moment they arrive at our center.Key ResponsibilitiesPatient Registration and...
-
Patient Service Representative
4 days ago
Tampa, Florida, United States Select Physical Therapy Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at Select Physical Therapy. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional service and care from the moment they arrive at our center.Key ResponsibilitiesPatient Registration and...
-
Patient Services Coordinator
1 week ago
Tampa, Florida, United States Orthopaedic Solutions Management Full timePosition OverviewAs a Patient Services Coordinator, you will play a crucial role in ensuring a welcoming and efficient environment for our patients at Orthopaedic Solutions Management.Key Responsibilities:Prepare the reception area for patient arrivals by ensuring all necessary equipment is operational and the environment is welcoming.Greet patients warmly,...
-
Patient Service Representative
3 days ago
Tampa, Florida, United States VSP Retail, Inc. Full timeJob Title: Patient Contact Center RepresentativeWe are seeking a highly skilled Patient Contact Center Representative to join our team at VSP Retail, Inc. in Tampa, Florida. As a key member of our customer service team, you will be responsible for providing exceptional service and support to our patients.Key Responsibilities:Answer patient calls and respond...
-
Patient Services Representative
3 months ago
Tampa, United States Miami Beach Medical Group Full timeJob DescriptionJob DescriptionThe Patient Services Representative will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments. This position requires a high commitment to service excellence. Facilitates and coordinates all the patient healthcare needs.Duties and ResponsibilitiesAnswers calls following...
-
Patient Service Representative
3 months ago
Tampa, United States The CSI Companies Full timeThe CSI Companies is actively seeking a Patient/Customer Service Representative for a well-known healthcare provider, one of the Southwest's most comprehensive academic health centers in the Tampa, FL area. Pay: $16.50/hrLocation: Tampa, Florida 33616 Status: Contract to Hire DUTIES AND RESPONSIBILITIES: •Accurately schedule and register patients by...
-
Patient Services Coordinator
1 week ago
Tampa, Florida, United States Orthopaedic Solutions Management Full timePosition OverviewAs a Front Desk Representative at Orthopaedic Solutions Management, you will play a crucial role in ensuring a welcoming and efficient environment for our patients. Your responsibilities will encompass a variety of tasks aimed at enhancing patient experience and maintaining operational excellence.Key Responsibilities:Prepare the office area...
-
Patient Service Representative
37 minutes ago
Tampa, Florida, United States VSP Retail, Inc. Full timeAbout the Role:VSP Retail, Inc. is seeking a highly skilled and customer-focused Patient Contact Center Representative to join our team. As a Patient Contact Center Representative, you will be responsible for providing exceptional customer service to patients, answering their calls, and assisting with scheduling appointments.Key Responsibilities:Manage high...
-
Patient Services Coordinator
7 days ago
Tampa, Florida, United States Orthopaedic Solutions Management Full timePosition OverviewRole Summary: The Front Desk Representative plays a crucial role in the smooth operation of our clinic by providing exceptional service to patients and ensuring that all administrative tasks are completed efficiently.Key Responsibilities:Prepare the reception area for patient arrivals by ensuring all necessary equipment is operational and...
-
Patient Service Specialist
3 months ago
Tampa, United States Select Physical Therapy Full timeOverview When patients enter our center in Tampa, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via...
-
Patient Service Specialist
1 month ago
Tampa, United States Select Physical Therapy Full timeOverview When patients enter our center in Tampa, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via...
-
Patient Service Specialist
1 month ago
Tampa, United States Select Physical Therapy Full timeOverview When patients enter our center in Tampa, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via...
-
Patient Service Specialist
3 months ago
Tampa, United States Select Physical Therapy Full timeOverview: When patients enter our center in Tampa, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone,...
-
Patient Services Coordinator
3 days ago
Tampa, Florida, United States Tampa General Hospital Full timeJob Title: Front Desk SpecialistCompany: Tampa General HospitalOverview:The Front Desk Specialist plays a crucial role in ensuring a smooth and efficient patient experience. This position is responsible for managing patient check-in and check-out processes utilizing the EPIC system.Key Responsibilities:Facilitating patient arrivals and departures, ensuring...
-
Patient Services Coordinator
3 days ago
Tampa, Florida, United States Clear Sight Partners Full timeJob TypeFull-timeDescriptionThis is a chance to become part of our dedicated team and deepen your understanding of Ophthalmology and exceptional patient care.At Clear Sight Partners, we are establishing a leading destination for comprehensive vision care. Our team comprises over 130 optometrists, ophthalmologists, surgeons, opticians, and eye care...
-
Patient Services Coordinator
1 week ago
Tampa, Florida, United States Tampa General Hospital Full timePosition OverviewThis position is responsible for managing patient intake and discharge processes utilizing EPIC software. Key responsibilities include guiding patients throughout their appointments, confirming patient details, collecting co-payments, issuing receipts, handling essential documentation, and providing assistance to medical personnel across...