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Administrative Assistant

2 months ago

Grand Rapids, United States Hope Network Behavioral Health Full time
Job DescriptionJob DescriptionAdministrative Assistant-Outpatient Services

We are helping people overcome. Join us.

Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. Click here to watch what we mean.

Here are just some of the ways Hope Network invests in you for all that you do:

  • Wage starting from $18/hr and up (commensurate with experience)
  • Medical, Vision, & Dental Care
  • 403(b) Retirement Plan
  • Educational Reimbursement
  • Career-Pathing
  • Paid Training
  • Employee Referral Bonus
  • Generous Paid Time Off

With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.

What you’ll be doing

  • Act as a positive role model and team player in all programmatic and organizational activities.
  • Provide supreme customer service, always being courteous, responsive, professional, and helpful to the organization’s internal and external customers, in person and via technology.
  • Assist employees by filing, making copies, email, scheduling meetings and conferences, date entry, organization of electronic documents, and faxing documents.
  • Entering and tracking Audits, assist with data collection and data entry.
  • Support Quality outcome data for CARF, contractors, and end of year reporting.
  • Collaboration and project support (maintain OneSite, meeting notes, facilitate review of program descriptions/consumer handbooks, etc.)
  • Policy updates and tracking.
  • Actively monitor and provide feedback on assigned budget line items.
  • Attend and participate in all required trainings and meetings.
  • Assist with office management which includes organization, supply ordering, decoration, inventory, and coordinating office and employee moves.
  • Work both independently and as a part of a team.
  • Assist in other administrative activities or perform other functions as deemed appropriate and assigned by supervisor. Large Employee meetings, catering food, holiday outings, planning events, spontaneous projects, running errands, and accommodating different service lines and employee projects.

Anticipated Work Schedule

Monday-Friday 8am-5pm

Job Requirements

  • High School Diploma or GED required.
  • Demonstrated ability to communicate in both written and verbal format to meet position responsibilities.
  • Demonstrated ability to use word processing, database, spreadsheet, and graphic computer programs.

Our strength lies in diversity – empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year