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Customer Support Office Admin

2 months ago

New York, United States TCWGlobal Full time
Job DescriptionJob Description

Customer Support Office Admin

New York, NY 10014 (**Onsite,local candidates)

$22-$28hr ( Weekly pay + benefits)

6-12 month temp to turn permanent

Full-time (M-F) onsite 8am-4pm.




Job Brief



Our client is a network that connects brands and retailersto the authentic voices of people where they shop. Each month, more than 500 million people view and share authentic opinions, questions and experiences about tens of millions of products in their network. Their technology platform amplifies these voices into the places that influence purchase decisions. Network analytics help marketers and advertisers provide more engaging experiences that drive brand awareness, consideration, sales and loyalty.


We are looking for Customer Support Office Admin who thrives in a fast-paced, dynamic environment.


Responsibilities



  • This role will be responsible for the front reception area (lobby), presenting a professional appearance.
  • Notifying Security when a visitor will be arriving to grant them access
  • Greeting visitors and notifying their host of their arrival
  • Walking the office to verify there are no leaks, trip hazards or equipment issues
  • Straightening furniture to ensure it is in its place.
  • Working with vendors to allow them in.
  • Accepting packages and deliveries. Notifying the recipient.
  • Stocking of snacks, copy paper, and office supplies to all areas needed.
  • Notifying Austin staff when items need to be ordered for the office.
  • Partner with our IT team when there are some small IT issues that need to be handled.
  • Partner with building engineer with in office needs.
  • Confirm areas are ready and clean when clients and site leads are in the office for meetings.
  • Receives, sorts, and routes mail, and maintains postage machine.
  • Coordinates Fed Ex/UPS deliveries and monthly billing.
  • Able to lift 35-40 lbs
  • Performs other duties as assigned by Manager and HR.


Requirements



  • 2-10yrs of experience as an Office Assistant,Customer Support, Receptionist, Administrative or similar office work
  • Comfortable sitting at the front desk and greeting visitors and employees
  • Must have excellent experience in customer service; engaging, professional and friendly demeanor.
  • Ability to keep track of office supplies; ordering snacks and other office items as needed.
  • Able to ensure the office looks presentable for arriving questions
  • Experience working with vendors or similar
  • Work with security to inform visitors is arriving and grant them access
  • Able to report any office repairs accordingly
  • Accepting packages for deliveries and walking over to the appropriate dept.
  • Must be reliable, independent, self-motived.
  • Positive can-do attitude, confident and willingness to go above and beyond.
  • Ability to adapt to change and work enjoys interacting with others in an office setting.
  • Excellent computer skills required in Outlook, Excel, Word, PowerPoint.


Please send your resume. Thank you