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Administrative Assistant

2 months ago

Lowell, United States Community Teamwork Inc Full time
Job DescriptionJob Description

Administrative Assistant – Receptionist - Housing & Homeless Services

Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non-profit organization with over 600 employees dedicated to reducing barriers and creating opportunities for low-income individuals and families.

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

We offer:

  • Starting Pay: $18.72
  • Casual work environment
  • 4 weeks of Paid Time Off
  • Medical
  • Dental
  • Vision
  • Paid Life Insurance
  • Tuition reimbursement
  • 12 paid holidays (11 scheduled & 1 floating)
  • Paid sick leave
  • Career advancement and professional development
  • 5% contribution to your 401K whether you participate on your own or not
  • Great co-workers and a great mission with an outstanding Community Action Agency
  • Schedule: (Monday - Friday 8:30am-5pm)

We are seeking an Administrative Assistant/receptionist who will be responsible for providing a wide range of administrative and office support to the management team to ensure the efficient operation of the department.

Duties and Responsibilities:

  • Provide excellent customer service to visitors. Will work in the reception area, staff reception area greeting and welcoming clients as soon as they arrive at the office.
  • Manage reception area to ensure effective telephone and mail communications both internally and externally are answered, screened and forwarded to the appropriate person and office.
  • Ensure reception area is clean and presentable, with all necessary stationery and material (e.g. pens, forms and brochures.
  • Provide basic and accurate information in-person and via phone/email and Assist with event planning.
  • Receive, sort and distribute daily mail and deliveries. Assure income and out-going mail is processed in a timely manner.
  • Maintain and track visitor log book and manage the meeting rooms bookings.
  • Maintain and updated client's data information.
  • Order front office supplies and keep inventory of stock.
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
  • Provide administrative support for management team. May include: billing and report generation; entering and retrieving statistical data; compiling reports.
  • Responding to information requests; assembling informational packets and mailings.
  • Preparing monthly reports; copying and dispersing flyers, newsletters and outreach materials.
  • Establish and maintain filing system to ensure accuracy of files.
    • Organize and maintain both physical and electronic filing system.
    • File documents accurately according to the established filing system.
    • Follow company procedures for handling sensitive confidential information.

Basic Qualifications:

  • High School Diploma or equivalent required.
  • 1 year of clerical, receptionist and/or office experience preferred.
  • Proficient computer skills to include: Windows, Microsoft Word, Excel, Internet, and comfort learning new software and tracking systems.
  • Ability to work well under pressure and have excellent organizational and problem-solving skills.
  • Ability to manage multiple priorities and work in a fast-paced environment with minimal supervision.
  • Pleasant personality and professional telephone manner is essential.
  • Excellent organizational, oral and written communication skills, customer service skills.
  • Strong attention to detail and ability to maintain confidentiality essential.
  • Desire to work with low-income, culturally diverse, and at-risk families
  • Bilingual skills (Spanish/English) is preferred.
  • Integrate a DE&I lens in all activities, encourage colleagues to engage in DE&I work, and contribute to our mission of building a more diverse, equitable, and inclusive organization for our employees, clients, and partners; requires ongoing investment in a personal and professional journey to understand identity and address unconscious bias, power, and privilege.

Commitment to Diversity Equity and Inclusion

Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment.

This is an exciting opportunity to become an integral member of an innovative, outcome focused team in an organization committed to excellence.