Operations/Research Analyst

3 weeks ago

Crystal Hill, United States Novul Solutions Full time
Job DescriptionJob Description


We're seeking a Junior Operations/Research Analyst to support the Special Immigration Visa (SIV) program within the Department of Defense. In this role, you'll work closely with DoD clients to validate information, analyze data across various databases, and provide critical support for Afghan Special Immigrant Visa (ASIV) and Refugee Referral Processing.

Key Responsibilities (Hybrid/Remote) :

  • Data Analysis & Validation: Support the ASIV and Refugee Referral Processing through data collection, verification, and transmittal using web-based portals. Ensure all submissions are complete and accurate.

  • Administrative Support: Provide end-to-end support for the ASIV process, including managing telephonic and email interactions with Afghan nationals’ employers and coordinating with the Department of State (DoS).

  • Research & Reporting: Conduct research for cases requiring additional documentation and provide detailed reports on program progress, identifying areas for improvement.

  • Vendor Engagement: Onboard and train vendors to use the web-based portal effectively, managing user accounts and ensuring compliance with system requirements.

  • Process Improvement: Recommend and implement process enhancements to increase efficiency and accuracy in data handling and system management.



Requirements

  • Experience: 5 years of experience in requirements, process, or data analysis.

  • Technical Skills: Proficiency with Excel (Smartsheet preferred), SQL, and data visualization tools. Experience with statistical programming languages and data warehousing.

  • Clearance: Active DoD Secret clearance.

  • Education: Bachelor's degree in a related field.

  • Skills: Strong written and verbal communication abilities and a history of successful data management and process improvement initiatives.



BenefitsCore Benefits:

  • Paid Time Off PTO):TEN (10) Paid days off & FIVE (5) Floating days off.
  • Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage.
  • Payroll: Paid Bi-Monthly.
  • 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility – 21 years of age or older, after 3 months of employment
  • Individual or company-wide performance and recognition awards (Quarterly


Health Benefits:

  • UNITED HEALTHCARE PPO, extensive national coverage.
  • INCLUDES: Medical/Dental/Vision/HSA.
  • Eligible on the first of the month, immediately after the start date.
  • Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment.



Quality of Life Benefits:

  • Training & Career Development Reimbursement of Tuition and training needed to support career development.
  • $150 monthly reimbursement contribution paid monthly towards parking expenses.
  • Receipts must be submitted by the close of business on the 25th of each month.
  • Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month.

Special Benefits:

  • Performance bonus – Project-based
  • Yearly bonus – Company based



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