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Junior Operations and Research Specialist

2 months ago


Crystal Hill, Virginia, United States Novul Solutions Full time
Job Overview

Novul Solutions is looking for a Junior Operations and Research Analyst to assist with the Special Immigration Visa (SIV) initiative within the Department of Defense. This position involves collaborating with DoD clients to ensure the accuracy of information, analyze data from multiple sources, and provide essential support for Afghan Special Immigrant Visa (ASIV) and Refugee Referral Processing.

Key Responsibilities (Hybrid/Remote)
  • Data Analysis & Validation: Facilitate the ASIV and Refugee Referral Processing by collecting, verifying, and transmitting data through online platforms. Ensure all submissions are thorough and precise.
  • Administrative Support: Offer comprehensive support for the ASIV process, which includes managing communications with Afghan nationals' employers and liaising with the Department of State (DoS).
  • Research & Reporting: Perform research for cases needing further documentation and generate detailed reports on program status, pinpointing areas for enhancement.
  • Vendor Engagement: Onboard and instruct vendors on the effective use of the web-based portal, managing user accounts and ensuring adherence to system protocols.
  • Process Improvement: Propose and execute process enhancements to boost efficiency and accuracy in data management and system operations.
Qualifications
  • Experience: A minimum of 5 years in requirements, process, or data analysis.
  • Technical Skills: Proficient in Excel (Smartsheet preferred), SQL, and data visualization tools. Familiarity with statistical programming languages and data warehousing is advantageous.
  • Clearance: Must possess an active DoD Secret clearance.
  • Education: Bachelor’s degree in a relevant field.
  • Skills: Excellent written and verbal communication skills, along with a proven track record in data management and process improvement initiatives.
Benefits

Core Benefits:

  • Paid Time Off (PTO): Ten (10) paid days off and five (5) floating days off.
  • Holidays: Eleven paid holidays with the option to use flex time instead of holiday time.
  • Payroll: Bi-monthly payment schedule.
  • 401(k): Partnership with the second-largest retirement plan provider in the U.S., offering a guaranteed 3% match. Eligibility begins at 21 years of age after three months of employment.
  • Performance and recognition awards on a quarterly basis.

Health Benefits:

  • Comprehensive health coverage through United Healthcare PPO.
  • Includes medical, dental, vision, and HSA options.
  • Eligibility begins on the first of the month following the start date.
  • Enrollment must be completed within 30 days of starting to avoid waiting until the next enrollment period.

Quality of Life Benefits:

  • Training and career development reimbursement for tuition and training related to career advancement.
  • $150 monthly reimbursement for parking expenses.
  • Receipts must be submitted by the close of business on the 25th of each month for reimbursement.

Special Benefits:

  • Performance bonuses based on project outcomes.
  • Annual bonuses based on company performance.