Supportive Services Specialist

3 months ago


Richmond, United States Virginia Supportive Housing Full time
Job DescriptionJob Description

A career at Virginia Supportive Housing is a choice. We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. We meet people where they are and treat them with dignity and respect. We support them through their unique challenges and traumas resulting from homelessness, substance abuse, and mental health issues. We give them support even when they don't know they need it. We don't give up.

We embody our values: Compassion, Diversity and Inclusion, Respect, Wellness, and Integrity. We expect every teammate to embrace our core competencies of Communication, Collaboration, Persistence, Safety, and Quality in everything we do.

This work can be hard, but the impact is real. If you are committed, caring and resilient and looking to make a difference, a career at VSH is for you.

The Role: Supportive Services Specialist - SSVF

What You'll Do: You'll provide direct services in assessing the needs of clients who are homeless or at-risk of homelessness and referring, linking, and monitoring the effectiveness of community services in order to improve housing stability and quality of life.

You'll provide housing stabilization case management services such as developing individualized housing support plans, coordinating with community resources, working with landlords and community services providers. You'll perform outreach/engagement, screening and assessment activities. Assist individuals in securing and maintaining VA benefits and income support resources. Assist individuals in developing financial literacy skills and securing/maintaining employment.

What You'll Bring to VSH:

  • A Bachelor's degree in human services and one+ year of experience in the field of direct services with adults with low-income, physical disabilities, behavioral health and developmental disorders, and/or history of homelessness and incarcerations; OR a Bachelor's degree in an area other than human services and five+ years case management experience in the field
  • Knowledge of homeless and offender population and appropriate community resources, especially entitlement and housing resources
  • Knowledge and experience with Veterans services and military services systems strongly preferred
  • CPR and First Aid certifications strongly preferred
  • Knowledge of mental illness, substance abuse disorders, community resources, medication management, and recovery concepts
  • Excellent computer skills including use of Microsoft Office Word and Excel
  • Prior experience in a human services environment supported by grants; knowledge of electronic records/data management preferred
  • Valid VA Driver's license and reliable transportation - you'll travel approximately 10% of the time

What We Offer: A comprehensive benefits package that includes medical, dental and vision plans starting after one month of employment. Short term/long term disability and life insurance at no cost, plus voluntary life insurance. An Employee Assistance Plan (EAP) and a 403b retirement plan with a company match. A generous PTO plan including vacation, sick and personal days, and 13 paid holidays




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