Medical Records Clerk

2 weeks ago


Irvine, United States Rezolut Full time $18 - $21
Job DescriptionJob DescriptionMedical Records Clerk / Front Desk Receptionist

Salary Range:18.00 To 21.00 (USD) Annually

Providence Rezolut Imaging Center, a Rezolut Company, is looking for a Medical Records / Front Desk Receptionist to join our team
*Bilingual in Cantonese/Mandarin/Korean/Spanish (preferred).

Who is Rezolut & Providence Rezolut Imaging?

Rezolut is a national emerging platform of diagnostic medical imaging services. With a focus on four key platforms, our vision is to provide top-notch patient care partnered with innovative technology — to achieve better health outcomes.

Providence Rezolut Imaging provides a full range of diagnostic imaging services to meet the needs of all patients and referring physicians and utilizes cutting-edge technology to provide the best imaging possible.

Essential Functions of a Medical Records Clerk

  • Answer phones, kindly talk patients through the steps and answer their questions and concerns.
  • Organize and prioritize requests for medical records, and route medical records appropriately based on patient’s time of exam.
  • Copy electronic medical records and images on CDs.
  • Provide courteous and professional service to attorneys, referring physicians, and patients requesting medical records.
  • May cross-train and help in other departments as needed.
  • Participate in various projects and/or meetings, and complete other tasks as assigned by management.

Essential Functions of a Front Desk Receptionist

  • Greets customers in a polite and prompt manner.
  • Kindly and patiently assist clients by answering their questions and helping with their requests.
  • Ensures necessary information/scripts/paperwork are in order prior to patients’ arrival.
  • Accurately completes the registration process, enters patient information in the RIS, and verifies discrepancies in patient information with patients, clinics, or insurance companies as needed.
  • Reviews or completes exam questionnaires with the patient as required.
  • Scans appropriate information to patient chart in RIS.
  • Check patients in and out, collect payments, and fill out paperwork.
  • Anticipates and provides assistance to accommodate patients having difficulty ambulating and completing forms.
  • Creates detailed notes in the patient charts in RIS documenting pertinent information.
  • Maintains patient confidentiality.
  • Customer service experience, handling money, and attention to detail are highly preferred.

Preferred Education and Experience

  • High school or equivalent
  • Customer service: 1 year
  • Medical experience/terminology: 1 year
  • Computer skills: 1 year
  • High proficiency in PC systems, tools, and applications (knowledge of word processing software, internet software, RIS, and PACS)

Schedule

  • Monday through Friday 8:00am to 4:30pm

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What We Offer

  • Immediately accrue PTO as you work (Full Time)
  • 6 Observed Holidays
  • Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
  • 401(k) Retirement plan
  • Employee Assistance Program
  • Rezolut University, a career pathways program to help further your career


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