Contact Center

1)Utilizes call center management tools to monitor and manage real time call queues, wait times, service levels, abandonment rates, and other call statistics. 2)Reviews daily schedule to anticipate coverage issues. Takes the appropriate actions to staffing coverage gaps for the goal achievement of all departments. 3)Stays in constant communication with...

Major Responsibilities: Personnel Resource Management 1)Utilizes call center management tools to monitor and manage real time call queues, wait times, service levels, abandonment rates, and other call statistics. 2)Reviews daily schedule to anticipate coverage issues. Takes the appropriate actions to staffing coverage gaps for the goal achievement of all...

Major Responsibilities:Personnel Resource Management 1)Utilizes call center management tools to monitor and manage real time call queues, wait times, service levels, abandonment rates, and other call statistics. 2)Reviews daily schedule to anticipate Performance, Workforce, Specialist, Staffing, Quality Assurance, Operations, Healthcare, Business Services

Major Responsibilities: Personnel Resource Management 1)Utilizes call center management tools to monitor and manage real time call queues, wait times, service levels, abandonment rates, and other call statistics. 2)Reviews daily schedule to anticipat Specialist, Staffing, Quality Assurance, Operations, Healthcare, Business Services, Performance, Skills

Job OverviewThe Federal Savings Bank is seeking motivated individuals for the role of Outbound Call Center Representative. This position is designed for those eager to embark on a sales career and will provide the necessary training and resources to thrive in the financial services sector.Key Responsibilities:Engage in outbound communication with potential...

Job DescriptionRetail Leadership Training Program - Beginning January 2025The Nordstrom Retail Leadership Training Program (RLTP) is an accelerated leadership training program focused on developing future leaders who demonstrate a passion for a career in retail management, strong leadership qualities that motivate teams, and an innate drive to succeed....

Job DescriptionJob DescriptionHi am Dillip Kumar-Talent Acquisition Specialist in TechnoGenInc, we are looking for Tier 2 Support Analyst CCaaS (Contact Center as a Service)for one of our clients. Below is the job description, if interested Please share your updated resume at Dillip.k@technogeninc.comPosition: Tier 2 Support Analyst CCaaS (Contact Center as...

Job DescriptionJob DescriptionHi am Dillip Kumar-Talent Acquisition Specialist in TechnoGenInc, we are looking for Tier 2 Support Analyst CCaaS (Contact Center as a Service) OR Helpdesk for one of our clients. Below is the job description, if interested Please share your updated resume at Dillip.k@technogeninc.comPosition: Helpdesk Location: Woodlawn, MD...

Job DescriptionJob DescriptionHi am Revanth K-Talent Acquisition Specialist in TechnoGenInc, we are looking for Tier 2 Support Analyst CCaaS (Contact Center as a Service) OR Helpdesk for one of our clients. Below is the job description, if interested Please share your updated resume at revanth.k@technogeninc.comPosition: Tier 2 HelpdeskLocation: Woodlawn, MD...

Job DescriptionThe ideal client coordinator is personable, organized and committed to providing outstanding customer service every day. A day in the life… Greet clients as they check in to Spa Nordstrom and make them feel welcome Answer telephone calls and help customers schedule appointments for the right services, based on their expressed individual...

Job OverviewContact Center Specialist - Member ServicesThis is a Temp to Perm opportunity.We are seeking to recruit Client Relations Specialists to join a reputable organization dedicated to offering benefits and public pension services for retirees. The main role of the Client Relations Specialist is to serve as a bridge between the organization and its...

Job DescriptionJob DescriptionContact Center Representative - Member ServicesTemp to Perm positionWe are looking to hire Customer Service Reps to work for well-established client in providing benefits and public pension funds for retirees. The primary responsibility of the Customer Service Rep is to act as liaison between the company and its customers...

Position Summary: As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers. You will also like working as part of a high performing team to create impact with...

Job DescriptionJob Summary:TVG-Medulla LLC is seeking an experienced Inside Sales Team Lead to join our expanding team. As a key member of our sales team, you will be responsible for leading a group of inside sales representatives in converting patient leads into patient appointments.Key Responsibilities:Lead a team of 10-15 inside sales representatives in...

Job SummaryChiro One Wellness Centers is seeking a highly skilled and detail-oriented Wellness Sales Enablement Specialist to join our team.About the Role:Collaborate with the Director of Customer Engagement, Sales Enablement Manager, business development team members, regional managers, and sales team members to manage daily, weekly, and monthly operational...

Job DescriptionChiro One Wellness Centers is seeking a highly skilled and detail-oriented Sales Enablement Specialist for Wellness to join our team.About the Role:Collaborate with the Director of Customer Engagement, Sales Enablement Manager, business development team members, regional managers, and sales team members to manage daily, weekly, and monthly...

Job OverviewA. M. Castle & Co. boasts a legacy of over 130 years in the metals service center sector. We provide a robust benefits package that encompasses medical, dental, vision, 401K matching, paid time off, parental leave, employee recognition programs, disability benefits, and tuition assistance.OBJECTIVE:This position is responsible for managing the...

Job OverviewPosition Summary:Under general supervision, the Healthcare Accounts Receivable Specialist is responsible for collecting and resolving outstanding medical balances for various healthcare facilities and physician practices. This role involves updating and verifying medical insurance details, initiating re-billing processes when necessary, and...

Geared for the Driven At Ivy Lane Corp, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with...

Grandview Medical Center is seeking a BE/BC Neurosurgeon to join Alabama Neurological Surgery & Spine in Birmingham. Seeking new grads -OR- an experienced Neurosurgeon Shared surgical call coverage will be 1:4 Robotic experience preferred but not required Da Vinci Surgical System Practice is less than a mile from the hospital campus IP/OP mix Comprehensive...