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Outbound Sales Center Associate

2 months ago


Oak Brook, Illinois, United States The Federal Savings Bank Full time
Job Overview

The Federal Savings Bank is seeking motivated individuals for the role of Outbound Call Center Representative. This position is designed for those eager to embark on a sales career and will provide the necessary training and resources to thrive in the financial services sector.

Key Responsibilities:
  • Engage in outbound communication with potential clients, serving as their initial point of contact.
  • Utilize loan origination software and customer relationship management tools effectively.
  • Deliver exceptional customer service and build strong relationships with clients and referrals.
  • Participate in comprehensive training programs, combining both digital and in-person learning experiences.
  • Collaborate with a dynamic team in a competitive call center environment.
  • Promote the bank's services positively and identify opportunities for additional loan prospects.
  • Communicate with prospective customers through various channels, including phone, email, and text.
Qualifications:
  • A high school diploma or GED is required; a college degree is preferred.
  • Previous experience in sales, retail, or customer service is advantageous but not mandatory.
  • A friendly and outgoing demeanor, complemented by a strong sales aptitude.
  • A demonstrated passion for sales and a customer-focused approach.
  • Ability to view challenges as opportunities for growth and improvement.
  • Motivated by performance and the potential for financial rewards.
Employee Benefits:
  • Competitive base salary with performance-based bonuses.
  • Opportunities for advancement within the company.
  • Comprehensive health, dental, and vision insurance options.
  • 401k plan with partial company matching.
  • Employee assistance programs for various personal and professional needs.
  • Recognition and appreciation events for employees.
  • A supportive team culture focused on helping clients achieve their financial goals.

The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.