Client Relations Specialist
2 weeks ago
Contact Center Specialist - Member Services
This is a Temp to Perm opportunity.
We are seeking to recruit Client Relations Specialists to join a reputable organization dedicated to offering benefits and public pension services for retirees. The main role of the Client Relations Specialist is to serve as a bridge between the organization and its clientele (members, annuitants, and beneficiaries), promoting effective, informed, and collaborative relationships.
Compensation: $48,000 to $51,000 annually
Key Responsibilities:
- The Client Relations Specialist will primarily handle incoming phone inquiries and may also be tasked with managing emails, online chats, and other multi-channel contact center services as required.
- This role involves assisting clients by providing information and guidance on topics such as member and retirement eligibility, transaction statuses, and benefit application processes.
- Investigate and follow up on inquiries and issues related to refund claims, service purchase applications, basic disability claims, retirement claims, voluntary additional claims, and survivor claims.
- Support members with solutions regarding direct deposits, tax withholding, financial verification requests, account inquiries, and assistance with forms and publications.
- Troubleshoot and assist members facing issues with various incompatible web browsers.
- Maintain accurate records and document call details as instructed.
- Stay updated on benefits, legislative, and administrative changes, as well as current events affecting our benefit members.
Qualifications:
An Associate degree along with 1 year of customer service or pension plan administration experience, or 3 years of customer service/call center experience.
-
Client Relations Specialist
2 weeks ago
Oak Brook, Illinois, United States Vaco Full timeVaco is collaborating with a client in the Food Production sector who is seeking a Client Relations Specialist to join their rapidly expanding team. As a Client Relations Specialist, your primary responsibilities will encompass assisting clients with inquiries regarding order status, manually processing orders, and managing any consumer or client-related...
-
Carrier Relations Specialist
2 weeks ago
Oak Brook, Illinois, United States Condata Global Inc Full timeJob OverviewCarrier Relations Specialist (B2B Collections)Established in 1956, ConData Global Inc. stands as the premier authority in Freight Payables Post-Audit. Numerous discrepancies arise during the routine payment of freight invoices for international shippers across various transportation methods. Consequently, our clients inadvertently overpay their...
-
Client Relations Specialist
2 weeks ago
Oak Park, Illinois, United States Colin Fane - State Farm Agent Full timePosition OverviewAre you committed to providing outstanding client support? Colin Fane - State Farm Agent is pleased to present a rewarding opportunity as a Client Relations Specialist (CRS) within our dedicated team. We invite you to join us in our mission to enhance client satisfaction.Role Responsibilities:As a CRS, you will be instrumental in fostering...
-
Client Support Specialist
2 weeks ago
Oak Brook, Illinois, United States EPITEC Full timePOSITION:Client Support SpecialistJOB TYPE:W2 Full-Time, ContractJOB SUMMARY FOR CLIENT SUPPORT SPECIALIST:We are seeking a Client Support Specialist. This role involves managing inquiries through our dedicated support line regarding Payroll and Leave of Absence for both US and Canadian clients.RESPONSIBILITIES FOR CLIENT SUPPORT SPECIALIST:Handle incoming...
-
Client Support Specialist
2 weeks ago
Oak Brook, Illinois, United States EPITEC Full timePOSITION:Client Support SpecialistJOB TYPE:W2 Full-Time, ContractJOB SUMMARY FOR CLIENT SUPPORT SPECIALIST:We are seeking a Client Support Specialist who will be tasked with managing inquiries through our dedicated support line regarding Payroll and Leave of Absence for customers across North America.RESPONSIBILITIES FOR CLIENT SUPPORT SPECIALIST:Handle...
-
Marketing Client Engagement Specialist
2 weeks ago
Oak Brook, Illinois, United States SmarkLabs Full timeJob OverviewWe are a comprehensive marketing agency dedicated to assisting B2B enterprises in crafting and implementing strategies that drive revenue growth. We are in search of a skilled Marketing Specialist to work remotely.Key ResponsibilitiesMarketing Effectiveness: Oversee and implement marketing strategies that align with the primary business goals of...
-
Marketing Client Engagement Specialist
2 weeks ago
Oak Brook, Illinois, United States SmarkLabs Full timeJob OverviewWe are a comprehensive marketing agency dedicated to assisting growth-oriented B2B enterprises in devising and implementing strategies that drive revenue. We are in search of a skilled Marketing Specialist to work remotely.Key ResponsibilitiesMarketing Effectiveness: Oversee and implement marketing strategies that align with the primary business...
-
Marketing Client Engagement Specialist
2 weeks ago
Oak Brook, Illinois, United States SmarkLabs Full timeJob OverviewWe are a comprehensive marketing agency dedicated to assisting growth-oriented B2B organizations in devising and implementing strategies that drive revenue. We are in search of a skilled Marketing Specialist to work remotely, contributing to our clients' success.Key ResponsibilitiesMarketing Effectiveness: Oversee and implement marketing...
-
Client Relations Specialist
2 weeks ago
Oak Park, Illinois, United States VIOCF Full timeJoin Our Team at Ivy Lane Corp At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), we believe that our success begins with our people. We are committed to fostering a culture of safety that protects both our team members and our valued guests. Your Role As a Client Relations Specialist, you will be the first and last point of contact for...
-
Business Client Relations Specialist
1 week ago
Oak Park, Illinois, United States Hired In Michigan Employment Agency Full timeJob OverviewWe are seeking a committed and approachable Business Client Relations Specialist to become a part of our team. This position emphasizes the importance of cultivating and sustaining robust connections with local enterprises to guarantee they receive exceptional service. If you have a passion for engaging with individuals and assisting businesses...
-
Client Support Specialist
2 weeks ago
Oak Brook, Illinois, United States Mauser Packaging Solutions Full timeMauser Packaging Solutions stands as a prominent entity in delivering innovative packaging solutions and services across diverse sectors including food, personal care, coatings, and chemical products.Client Support Specialist - Overview:The Client Support Specialist position is designed to assist Key Account Managers and Territory Sales Managers in...
-
Client Engagement Specialist
2 weeks ago
Oak Brook, Illinois, United States Godoy Law Office Full timeClient Engagement Specialist - Immigration Law SectorAre you looking for a rewarding opportunity within a collaborative team that values client success? Our esteemed immigration law firm is on a mission to assist individuals in navigating the complexities of the immigration process. We pride ourselves on delivering outstanding client service and achieving...
-
Healthcare Patient Relations Specialist
2 weeks ago
Oak Brook, Illinois, United States Inspired Homecare Full timeAbout Inspired HomecareInspired Homecare is seeking a committed Full Time Home Health Patient Care Liaison to enhance our team. In this pivotal role, you will serve as the primary contact for healthcare professionals and patients, significantly contributing to the promotion of our empathetic and high-quality care offerings.Employee BenefitsComprehensive...
-
Client Support Specialist
7 days ago
Oak Brook, Illinois, United States Evergreen Bank Group Full timeJob OverviewPosition Title: Customer Care AdvisorDepartment: Digital Banking ServicesReports To: Customer Care Center SupervisorFLSA Status: Non-Exempt (Hourly) Position Summary: This role is primarily focused on delivering exceptional customer service support to external clients of Evergreen Bank via telephone. The individual in this position is also...
-
Client Support Specialist
5 days ago
Oak Brook, Illinois, United States Genesis Marketing Full time**About Genesis Marketing**Genesis Marketing is a leading provider of innovative solutions to help businesses grow and thrive. Our team of experts specializes in delivering exceptional customer experiences that drive results.**Job Summary**We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer...
-
Client Support Specialist
7 days ago
Oak Brook, Illinois, United States Evergreen Bank Group Full timeJob OverviewPosition Title: Customer Care AdvisorDepartment: Digital BankingSupervisor: Customer Care Center ManagerEmployment Status: Non-Exempt (Hourly) Role Summary: This role is primarily focused on delivering exceptional customer service support to external clients of Evergreen Bank via telephone. The individual will also be responsible for initiating...
-
Client Support Specialist
2 weeks ago
Oak Brook, Illinois, United States Evergreen Bank Group Full timeJob OverviewPosition Title: Customer Care AdvisorDepartment: Digital BankingReports To: Customer Care Center ManagerFLSA Status: Non-Exempt (Hourly)Position Summary: This role is essential for delivering exceptional customer service to clients of Evergreen Bank through telephone support. The incumbent will also be responsible for initiating corrective...
-
Client Success Specialist
2 weeks ago
Oak Brook, Illinois, United States Chamberlain Group Full timeAbout Chamberlain Group:Chamberlain Group is a renowned global authority in access solutions, featuring premier brands like LiftMaster and Chamberlain, which are present in millions of residences, businesses, and communities across the globe.Position Overview:This role is situated within the sales division of Chamberlain Group.Key Responsibilities:1. Oversee...
-
Client Relations Specialist
7 days ago
Oak Park, Illinois, United States Colin Fane - State Farm Agent Full timeJob OverviewAre you a motivated and customer-oriented professional with a strong interest in sales? Join our dynamic team at Colin Fane - State Farm Agent, where your contributions are valued and growth opportunities abound.About Our AgencyAt Colin Fane - State Farm, we pride ourselves on being more than just an insurance provider; we are a reliable partner...
-
Client Service Representative
1 day ago
Oak Brook, Illinois, United States Talbots Full timeAbout the RoleWe are seeking a highly skilled and motivated Client Specialist Key Holder to join our team at Talbots. As a Client Specialist Key Holder, you will be responsible for leading and supervising others on occasion, opening and closing the store, and building enduring relationships with customers.Key ResponsibilitiesLead and supervise others on...