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Inside Sales Representative

3 months ago

Salt Lake City, United States HOJ INNOVATIONS, INC Full time
Job DescriptionJob Description

Hoj Innovations, Inc. seeks outstanding candidates for an Inside Sales Representative to sell material handling equipment, parts and catalog items directly, provide referrals to internal divisions, and provide equipment and systems sales leads to other representatives. Our ideal candidate has great communication skills, is upbeat, will work hard to keep our customers happy, and work hard to contribute as a member of our team. This person needs to have strong organizational skills and a keen attention to detail. We are willing to train the right person but would prefer someone with multiple years of industrial sales experience and knowledge of material handling products.

About Us:

Hoj Innovations is fast-growing material handling and engineering company. Known as the intermountain leader in material handling services, HOJ Innovations provides total warehouse solutions from custom engineering, design fabrication, installation, sales, and a full-service maintenance department. Offering multiple product lines, a top-rated service department, and an exclusive parts dealership, HOJ has been providing value and the best-in class service to our customers for over 60 years.

Hoj Innovations is a very team oriented and customer driven company culture. We understand that our employees work hard, so we offer a competitive rate of pay, a generous benefits package and a positive work environment. The knowledge, experience, and longevity of our staff is one of the primary reasons for our continued success. We work hard together and when you’re here, you feel like family. To find out more about our company and what we do, visit our website at www.hoj.net. We look forward to hearing from you

Job Description
  • Establishes professional customer/vendor relationships with appropriate customer personnel
  • Promotes service and product features to customers, quotes prices and credit terms, and prepares sales orders for orders obtained
  • Provide pricing and product information to new and existing customers who walk-in or call by phone
  • Track all relevant lead information using CRM software
  • Provide same-day follow-up on all company provided leads and client requests
  • Prepare all written documentation needed for order pricing, picking and processing
  • Provide freight quotes on orders or quotes including all follow up and support with freight issues
  • Performs follow-up to ensure timely shipment of materials and customer satisfaction.
  • Resolves customer service issues
  • Initiate phone calls to customers to generate sales
  • Partner with outside sales to provide prices and quotes to ensure customer satisfaction, process sales, research product
  • Reads RFQ’s to interpret optimum material handling solutions
  • Reads blueprints, mechanical drawings, and parts breakdowns to compile materials lists of components and hardware
  • Maintains a high level of product knowledge through product updates, technology changes, and industry trends.
  • Achieve monthly sales quotas
  • Performs other duties as assigned

Minimum Requirements

  • 3-5 years of previous sales experience (preferred)
  • HS diploma or GED
  • Must have good written and oral communication skills
  • Basic computer skills - Knowledge of Microsoft Office programs (such as Excel and Outlook) and Microsoft Windows operating systems
  • Proven inside sales experience
  • Strong phone presence and experience communicating effectively over the phone
  • Excellent verbal and written communications skills
  • Strong listening skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Experience in industrial sales with experience in materials handling products preferred
  • Bi-Lingual a plus

Preferred Qualifications

  • Material handling product knowledge, including but not limited to:
  • Pallet/warehouse storage racks
  • Gravity/powered conveyors & conveyor systems
  • Warehouse shelving
  • Workstation cranes & hoists
  • Carton & case flow
  • Automated storage & retrieval systems (AS/RS)
  • Vertical and horizontal carousels & carousel controls
  • Forklifts
  • Mezzanines
  • Packaging & banding equipment
  • Dock lifts, levelers, shelters

Other Beneficial and Useful Skills

  • Experience with CRM Software
  • A basic understanding of shipping and accounting practices
  • Ability to listen and quickly resolve issues
  • Ability to work in a fast pace environment
  • Must be willing and able to network with vendors, manufacturers and other dealers/distributors

Benefits Offered:

  • Competitive base salary
  • Profit sharing bonuses
  • Paid Holidays and Paid Time Off
  • Excellent insurance benefits including medical, dental, vision, life and short-term disability
  • Generous employer dollar match to HSA and 401k Retirement Accounts
  • Dedicated to a military friendly environment (Veterans are highly encouraged to apply)
  • Company-wide commitment to promoting a strong work/life balance

Job Type: Full-Time, M-F (8:00 a.m. – 5:00 p.m.)

Salary: Depends on Experience

Experience: Relevant 3 years (Preferred)