Current jobs related to Bilingual Customer Service Associate - Cambridge - Peak Support LLC
-
Bilingual Customer Service Representative
4 weeks ago
Cambridge, Massachusetts, United States The Sherwin-Williams Company Full timeJob SummaryWe are seeking a highly motivated and customer-focused Bilingual Customer Service Specialist to join our team at The Sherwin-Williams Company. As a Bilingual Customer Service Specialist, you will be responsible for providing exceptional customer service to our wholesale and retail customers, answering their questions about our products, and...
-
Bilingual Customer Service Representative
2 weeks ago
Cambridge, Massachusetts, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries, and ensuring their satisfaction.Key ResponsibilitiesProvide bilingual customer service to...
-
Cambridge, Maryland, United States Staff My Agency Full timeWe are seeking a highly motivated and bilingual (Spanish/English) Insurance Customer Service and Sales Representative to join our team at Staff My Agency. As a key member of our team, you will be responsible for developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services.Responsibilities:Develop...
-
Bilingual Insurance Customer Service Sales
5 months ago
Cambridge, United States Staff My Agency Full timeMegan Holotik - State Farm Agency, located in Cambridge, MD has an immediate opening for a Bilingual (Spanish/English) Customer Service / Sales Representative. Insurance experience is not required as we will train the right person with the right personality and skill set! We seek an energetic professional interested in helping our business grow through...
-
Cambridge, Massachusetts, United States Sherwin-Williams Full timeJob DescriptionAs a Customer Service Specialist at Sherwin-Williams, you will play a vital role in delivering exceptional customer experiences and driving sales growth. Your primary responsibility will be to work closely with wholesale and retail customers to understand their needs, provide expert advice on our products, and recommend solutions that meet...
-
Bilingual Customer Service Representative
1 week ago
Cambridge, Massachusetts, United States Peak Support LLC Full timeAbout Peak Support LLCPeak Support LLC is a dynamic and fast-growing team that values integrity, respect, excellence, collaboration, and compassion. As a Great Place to Work-CertifiedTM company with the best Glassdoor rating in the business process outsourcing (BPO) industry, we're committed to creating an exceptional employee experience.We offer:Competitive...
-
Cambridge, Maryland, United States Staff My Agency Full timeCustomer Service and Sales Representative OpportunityWe are seeking a highly motivated and bilingual (Spanish/English) Customer Service and Sales Representative to join our team at Staff My Agency. As a key member of our sales team, you will be responsible for developing leads, scheduling appointments, and providing exceptional customer service to our...
-
Cambridge, Maryland, United States Staff My Agency Full timeCustomer Service and Sales Representative OpportunityWe are seeking a highly motivated and bilingual (Spanish/English) Customer Service and Sales Representative to join our team at Staff My Agency. As a key member of our sales team, you will be responsible for developing leads, scheduling appointments, and providing exceptional customer service to our...
-
Bilingual Customer Service Representative
4 weeks ago
Cambridge, Massachusetts, United States Peak Support LLC Full timeJob OverviewPeak Support LLC is seeking a highly skilled Bilingual Customer Service Representative to join our dynamic team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a professional and courteous...
-
Bilingual Customer Service Representative
4 weeks ago
Cambridge, Massachusetts, United States EF Go Ahead Tours Full timeAbout the RoleWe are seeking a highly skilled and multilingual customer service professional to join our team as a Bilingual Customer Service Specialist. As a key member of our Traveler Support team, you will be responsible for providing exceptional customer service to our travelers, primarily through phone, email, and chat communication.Key...
-
Bilingual Customer Service Representative
6 days ago
Cambridge, Massachusetts, United States Sherwin-Williams Full timeJob DescriptionAs a Customer Service Specialist at Sherwin-Williams, you will play a vital role in delivering exceptional customer experiences and driving sales growth. Your primary responsibility will be to work closely with wholesale and retail customers to understand their needs, provide expert advice on our products, and recommend solutions that meet...
-
Bilingual Customer Support and Sales Specialist
2 months ago
Cambridge, Maryland, United States Staff My Agency Full timeJoin our dynamic team at Staff My Agency as a Bilingual (Spanish/English) Customer Support and Sales Specialist. We are looking for a dedicated individual who is eager to contribute to our agency's success. No prior insurance experience is necessary, as we are committed to training the right candidate with the ideal attitude and skill set.We are in search of...
-
Customer Service Associate
2 days ago
Cambridge, Minnesota, United States Holiday Companies Full timeWe are seeking a skilled Customer Service Associate to join our team at Holiday Companies. As a Customer Service Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers and provide a positive shopping...
-
Healthcare Company
3 weeks ago
Cambridge, United States OneJob Virtual Solutions LLC Full timeJob descriptionAssist members by scheduling Non-Emergency Medical Transportation (NEMT) to and from the members medical and dental appointments.Whats Needed to Provide Support for this ClientAnswer Inbound calls to assist members by scheduling Non-Emergency Medical Transportation (NEMT).Patience and empathyEasily manage stress, able to work under pressure,...
-
Bilingual Customer Service Specialist
2 months ago
Cambridge, United States Sherwin-Williams Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
-
Customer Service Representative
1 month ago
Cambridge, Massachusetts, United States The Sherwin-Williams Company Full timeJob SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at The Sherwin-Williams Company.Key ResponsibilitiesProvide exceptional customer service to wholesale and retail customers, answering their questions and recommending solutions.Work closely with customers to determine their needs and provide...
-
Cambridge, Maryland, United States Staff My Agency Full timeJob SummaryWe are seeking a highly motivated and bilingual (Spanish/English) Customer Service and Sales Representative to join our team at Staff My Agency. As a key member of our sales team, you will be responsible for developing leads, scheduling appointments, and identifying customer needs to market appropriate insurance products and services.Key...
-
Cambridge, Massachusetts, United States Bilingual Therapies Full timeJob SummaryWe are seeking a licensed Physical Therapist to join our team at Bilingual Therapies in Cambridge, MA. The successful candidate will work with students at various school locations, creating and executing individualized therapy plans in collaboration with school teams.Key ResponsibilitiesDeliver physical therapy services to students at multiple...
-
Sales Associate
1 day ago
Cambridge, Ohio, United States GameStop Full timeKey Responsibilities:As a Sales Associate at GameStop, you will provide exceptional customer service by greeting guests promptly, assisting with their video gaming needs, and recommending additional items. You will also support the overall shopping environment, including visual and operational aspects, and contribute to store sales initiatives throughout the...
-
Customer Service Associate
2 weeks ago
Cambridge, United States LGC Group Full timeCompany Description LGC Standards is a division of LGC Group, the UK's designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to...
Bilingual Customer Service Associate
3 months ago
Join Peak Support: Where Passion Meets Purpose
At Peak Support, we are passionate about delivering exceptional service to our customers and clients. As a rapidly growing services provider, we offer a wide range of services including customer support, sales operations, and business process outsourcing to high-growth companies. Our commitment to providing outstanding customer experiences and supporting our clients as they grow, and scale is at the heart of everything we do.
Our mission is to empower our team to innovate and deliver beyond expectations. We are seeking a Bilingual Customer Service Associate (French/English) who embodies Peak Support's core values and shares our deep commitment to our clients and team members. If you are driven by a passion for excellence and want to be part of a dynamic, client-focused team, we would love to hear from you.
We offer:
- Competitive compensation and excellent benefits.
- Comprehensive training and development programs.
- A fun, inclusive workplace culture.
- Opportunities for personal and professional growth.
Ready to take the next step in your career?
We're looking for individuals with:
- Excellent oral and written communication skills in both English and French.
- The ability to provide customer support over various platforms (email, chat, phone, etc.).
- Proven experience in customer service, preferably in the BPO industry.
- Ability to work in a fast-paced environment.
- Flexible and willing to be assigned in a voice, non-voice or blended programs.
- Knowledgeable about Microsoft Office applications with Average MS Excel Skills.
- Ability to convey information effectively.
- Must be willing to take part in required initial training.
- Excellent problem solving skills.
- Flexibility to work multiple shifts during the weekends or on holiday.
- Excellent organizational skills and attention to detail.
- Ability to work with minimal supervision.
- Some analytical skills.
- Some technical abilities.
- HubSpot knowledge a plus for the role.
To be successful, you must possess the following:
- Ability to effectively and accurately translate Automotive Service Bulletin from an auto company.
- Empathy, listening skills, and a courteous attitude to focus on providing quality customer service.
- Problem solving skills necessary to make decisions and take action based on sound reasoning, and independent judgment.
- Excellent oral and written communication skills.
- Collaborates with peers, supervisors, and management to achieve corporate and client goals.
- Able to adapt to a changing work environment.
