Customer Experience Representative
1 week ago
- Interacts and build rapport with customers via telephone, email, online chat, in a friendly, professional manner to provide support and information on products or services.
- Collects and enters orders for new or additional products or services.
- Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
- Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
- Ability to follow procedures and processes and prioritize job responsibilities and multi-tasking
- Performs other related duties as assigned.
- High school diploma or equivalent.
- Call/Contact center customer service experience preferred
- Competent computer skills including Microsoft Office products such as Outlook, Excel and Word
- Ability to type 40 words per minute preferred
- Zendesk experience preferred
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions
-
Customer Experience Associate
5 days ago
Plano, Texas, United States Rug Doctor Full timeAbout the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Rug Doctor. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Provide...
-
Customer Service Representative
3 days ago
Plano, United States Zion Capital Full timeJob DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Zion Capital. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will...
-
Customer Service Representative
2 weeks ago
Plano, United States Zion Capital Full timeThe customer comes first within the hospitality industry and that is no exception at Zion Capital. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...
-
Customer Service Representative
1 week ago
Plano, United States Zion Capital Full timeThe customer comes first within the hospitality industry and that is no exception at Zion Capital. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...
-
Customer Service Representative
1 month ago
Plano, United States Pursuit Enterprise Full timeJob DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at Pursuit Enterprise. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative,...
-
Customer Service Representative
3 months ago
Plano, United States Pursuit Enterprise Full timeJob DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at Pursuit Enterprise. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative,...
-
Customer Service Representative
2 weeks ago
Plano, United States Pursuit Enterprise Full timeThe consumer comes first within the hospitality industry and that is no exception at Pursuit Enterprise. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating...
-
Customer Service Representative
2 months ago
Plano, United States EPITEC Full time**Customer Service Representative posted 13 hours ago** **JOB TYPE:** Full-time, contract **LOCATION:** Ridgefield Park, NJ **JOB SUMMARY FOR Customer Service Representative:** * Epitec is looking for a Customer Service Representative for a global Electronic company, located in Ridgefield Park, NJ. * - This is a full-time contract position that will be...
-
Customer service representative
4 weeks ago
Plano, United States International Business Machines Corporation - IBM Full timeClient satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior ma Customer Service Representative, Customer Service, Representative, Windows Server, Technology, Retail
-
Customer Service Representative
1 month ago
Plano, United States DB Roberts Full time**Customer Service Representative** **Department:** Customer Service **Location:** Plano, TX DB Roberts Co. is a recognized leader in fastener distribution. Since inception, we have been focused on providing solutions for fastener applications in Sheet Metal Fabrication, Metalworking, and Industrial Electronics. The manufacturers we represent are the best...
-
Customer Relations Representative
4 weeks ago
Plano, United States Crown Connect, Inc. Full timeJob DescriptionJob DescriptionCrown Connect, Inc. is a fast-paced customer acquisition company dedicated to helping our clients expand their customer base and drive growth. We specialize in innovative outreach strategies and solutions to connect brands with potential customers. As a Customer Relations Representative, you will play a crucial role in building...
-
Customer Support Representative
2 weeks ago
Plano, Texas, United States Repeat Consultants Full timeJob OverviewPosition Title: Customer Support RepresentativeJob Type: 6+ Month ContractOpen Positions: 4Essential Qualifications:Ability to manage performance metrics and deliver prompt resolutions for each assigned case.Proficient in Microsoft Excel and PowerPoint.Strong verbal and written communication skills, engaging with clients through various...
-
Customer Experience Coor
5 days ago
Plano, United States Marshalls Full timeAll 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...
-
Customer Service Representative
3 weeks ago
Plano, United States U-Haul Full timeLocation: 4101 W Plano Pkwy, Plano, Texas 75093 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...
-
Customer Service Representative
3 weeks ago
Plano, United States NexRev Full timePosition: Customer Service Representative Employment status: Full-time regular Reporting directly to the service manager, the customer service representative will be assisting in providing support to our customers. The ideal candidate is organized, discrete, proactive, and a problem-solver. NexRev is headquartered in Plano, TX. We are looking for applicants...
-
Customer service representative
3 weeks ago
Plano, United States IBM Computing Full timeIBM Customer Service Representative in Plano, Texas Introduction Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex...
-
Customer Success Representative
1 week ago
Plano, United States ABCorp NA Inc. Full timeJob DescriptionJob DescriptionCustomer Success Representative JOB SUMMARY: Are you looking to jump start your career as part of a dynamic client services team? ABCorp is actively seeking candidates for a Customer Success position. We are looking for individuals with a positive attitude, who are highly motivated self-starters. Candidates with strong...
-
Customer Service Representative Overnight
1 week ago
Plano, United States Pls Financial Services, Inc. Full timeSuccessful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They also sell company products and services. T Customer Service, Customer Service Representative, Representative, Overnight, Store Manager, Retail
-
Customer Service Representative
2 months ago
Plano, United States Bedrosians Full timeVision Statement for the Position You are the face of the company. You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience. Job Overview Customer Service Representatives are responsible for assisting all customer segments including retail, contractor,...
-
Customer Service Representative
7 days ago
Plano, Texas, United States Toyota Motor Sales, U.S.A., Inc. Full timeAbout Toyota Motor Sales, U.S.A., Inc.We are a leading automotive manufacturer dedicated to delivering exceptional customer experiences through innovative solutions and high-quality products. Our team is passionate about building strong relationships with our customers and providing them with the best possible service.Job SummaryWe are seeking a highly...