Manager, Employer Relations

3 weeks ago

Chicago, United States Greenheart International Full time
Job DescriptionJob Description

JOB POSTING:


Employer Relations Manager, Work and Travel Program

  • Typed of Position: Full Time
  • Start Date: ASAP
  • Hours: 40
  • Location: Headquartered in Chicago, however this position is Remote.

SUMMARY:

The Employer Relations Manager supports the mission of Greenheart International by recruiting host organizations (U.S. seasonal businesses) for the Summer Work Travel Program, a BridgeUSA program overseen by the U.S. Department of State. This includes identifying and onboarding hosts, educating them about Greenheart’s placement services, and process, and supporting program participants. This position collaborates with others within the Work and Travel Department and with other departments to achieve enrollment goals and to provide quality experiences for program participants and U.S. hosts.

About Greenheart:

Greenheart International is a 501(c)(3) nonprofit committed to connecting people and planet to create a more peaceful and sustainable global community. We achieve our goals through a unique set of programs and initiatives fostering cultural exchange, volunteerism, personal development and environmentalism. Greenheart encompasses two main branches: Greenheart Exchange and Greenheart Travel.

What we’re looking for:

The ideal candidate should have prior sales experience with a proven track record of meeting sales goals. They should be motivated by sales goals, while staying within compliance perimeters and regulatory standards. They should be able to research various stakeholders and industries that participate in the Summer Work Travel program. In a fast-paced working environment, the ability to oversee multiple projects and deadlines is essential in this role. They should be outgoing, organized, and flexible with changing priorities. Successful candidates will have excellent customer service skills and be able to relate to people of all backgrounds and beliefs.

Some things you will do as an Employer Relations Manager:

    • Create and execute sales strategies to recruit Summer Work Travel host organizations.
  • Develop partnerships with new host organizations in preferred seasonal industries.
    • Conduct industry research and oversee lead generating activities, including trade show participation, online inquiry tracking, and strategic marketing.
    • Coordinate continued customer service and program education efforts over the life of all accounts and provide support to host organization contacts, as needed.
    • Collaborate the seamless transition of accounts to the Account Management team, including being responsible for employer files in proprietary database from initial to this pass-off stage.
    • Promote Greenheart at regional and national trade shows as needed.
    • Work with other teams within Greenheart Exchange to ensure a successful program experience for BridgeUSA participants, from application to program completion.
    • Maintain an accurate and complete sales database.
    • Possible Account Management of selective placements.
    • Meet all individual and shared departmental goals.
    • Carry the emergency phone during designated rotations and follow all Greenheart emergency phone procedures as assigned.

Qualifications the ideal candidate has:

  • Minimum of bachelor’s degree highly preferred.
  • At least two years of sales experience required, preferably B2B and/or in a non-profit setting.
  • Experience in international exchange programs preferred.
  • Customer service experience is a must, including proven experience in resolving conflicts and managing sensitive situations.
  • Experience managing a high volume of emails and telephone calls.
  • Exceptional time management and organization skills.
  • Ability to multi-task and work in a dynamic environment with tight deadlines.
  • Excellent verbal and written communication skills.
  • Ability to take initiative and be flexible.
    • This role will involve some domestic travel and may involve international travel.
  • Computer skills including Microsoft Office Suite; database experience is a plus.
  • Experience studying, volunteering, or working outside the U.S., and/or experience working in a multicultural and/or multilingual environment preferred.

Compensation: Commensurate with experience

To Apply:

Sound likes the perfect fit? Tell us WHY by clicking “Apply Now.” A cover letter is required for your application to be considered.

Due to the number of applications processed, we ask that you do not call Greenheart International regarding this position. All qualified applicants will be contacted. Thank you

Greenheart International is an Equal Opportunity Employer that does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, gender identity, genetic information, sex, marital status, disability, or status as a U.S. veteran.

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