Customer Account Manager
2 weeks ago
We are seeking a dynamic and motivated Customer Account Manager to join our team in Gilbert, AZ. In this role, you will be the primary point of contact for our valued customers, ensuring their needs are met while fostering strong relationships. If you have a passion for customer service and experience with ERP software, we want to hear from you
Responsibilities- Manage and nurture customer accounts to ensure satisfaction and retention.
- Serve as the main liaison between customers and internal teams.
- Utilize ERP software to track customer interactions and manage account details.
- Develop detailed tracking methods to monitor progress and manage changes to ensure on time delivery.
- Works within customer portals to retrieve relevant information relating to orders and requirements.
- Pulls, reviews and uploads customer forecasts.
- Analyzes customer forecast information for accuracy to hold the customer and our organization accountable to the build schedule execution.
- Receives and reviews purchase orders for lead time, pricing, and quality requirements.
- Input sales orders.
- Creates jobs to facilitate manufacturing of products to fulfill sales orders.
- Works with Engineering, Production and Quality departments daily to disseminate customer requirements and to gather information to respond to customer inquiries.
- Provides regular and relevant customer feedback to internal teams.
- Provide financial and production data analysis to leadership and accounting.
- Ensures all reports and administrative requirements are completed accurately and in a timely manner.
- Reviews customer scorecard metrics including Quality and Delivery and works to help improve.
- Facilitates RMA’s
- 3+ years experience in account management or customer service roles, preferably in Aerospace Industry.
- Strong knowledge of ERP software and its application in customer management.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Ability to manage multiple accounts and prioritize tasks effectively.
- U.S. Person Requirements - Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.
Machines & technologies you'll use:
- ERP Software
Salary info:
$22.60 - $30.77 / hr
-
Account Manager
2 weeks ago
Gilbert, United States AB Staffing Full timeAccount ManagerJoin AB Staffing Solutions, a respected local company with over 21 years of experience. We have consistently been recognized by Inc. 5000 as one of America's fastest-growing private companies, featured on the Forbes' list of America's Best Recruiting Firms in 2023, and included on Newsweek's list of America's Greatest Places to Work 2023!We...
-
Account Manager
1 week ago
Gilbert, United States AB Staffing Full timeAccount ManagerJoin AB Staffing Solutions, a respected local company with over 21 years of experience. We have consistently been recognized by Inc. 5000 as one of America's fastest-growing private companies, featured on the Forbes' list of America's Best Recruiting Firms in 2023, and included on Newsweek's list of America's Greatest Places to Work 2023!We...
-
Account Manager
2 days ago
Gilbert, Arizona, United States Dondrell Swanson - State Farm Agent Full timeJob DescriptionPosition OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an Account Manager. As a key member of our agency, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with exceptional service and support, and helping them to achieve their...
-
Sales Account Manager
4 weeks ago
Gilbert, United States Wholesale Express Full timeJob DescriptionJob DescriptionThis is a fantastic opportunity to join an industry leader in transportation, Wholesale Express, in Gilbert, AZ, and create the career you've always wanted. Forget working weekends, crazy hours, and running to appointments all over town like sales reps usually have to do. Our environment is rewarding and fun. Wholesale...
-
Sales Account Manager
3 months ago
Gilbert, United States Wholesale Express Full timeJob DescriptionJob DescriptionThis is a fantastic opportunity to join an industry leader in transportation, Wholesale Express, in Gilbert, AZ, and create the career you've always wanted. Forget working weekends, crazy hours, and running to appointments all over town like sales reps usually have to do. Our environment is rewarding and fun. Wholesale...
-
Night Account Manager(Second Shift)
3 months ago
Gilbert, United States CleanChoice Janitorial Full timeJob DescriptionJob DescriptionCommercial Janitorial Company looking for a Night Account Manager for a fast growing and innovative commercial cleaning company that is applying professional approaches to our industry. Our unique program solves many of the major problems that face facility and property managers today. Our ideal candidate is someone who...
-
Non-QM Wholesale Account Manager
4 weeks ago
Gilbert, United States Champions Funding LLC Full timeJob DescriptionJob DescriptionDescription:Primarily responsibilities include managing customer relationships and taking all necessary steps in accordance with internal policies and procedures to bring loans to a close status. This will include working with clients and vendors and conducting in-house operations from sales to funding. Must adhere to the...
-
Account Associate
1 day ago
Gilbert, Arizona, United States Seth Preus Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Account Associate. As an Account Associate, you will play a critical role in establishing and maintaining relationships with our customers, providing them with exceptional service and support.Key ResponsibilitiesCustomer Relationship Management: Establish...
-
Customer Service Representative
2 days ago
Gilbert, Arizona, United States Clopay Door Full timeAbout Clopay CorporationClopay Corporation is a leading manufacturer of garage doors in North America. We pride ourselves on delivering exceptional customer service, quality products, and innovative solutions.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team in Gilbert, AZ. The successful candidate will be...
-
Wholesale Account Manager
7 days ago
Gilbert, Arizona, United States Champions Funding LLC Full timeJob OverviewThe primary focus of this role is to oversee client relationships and ensure the successful closure of loans while adhering to internal protocols and guidelines. This position involves collaboration with clients and vendors, as well as managing in-house operations from sales through to funding. Meeting established turnaround times and...
-
Customer Service Representative
2 months ago
Gilbert, United States Clopay Door Full timeCustomer Service Representative in Gilbert, AZ at Clopay Corporation **Location:** **Experience:** Not Specified **Job Description** Clopay Corporation is North Americas largest garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of...
-
Wholesale Account Manager for Non-QM Loans
2 weeks ago
Gilbert, Arizona, United States Champions Funding LLC Full timeJob OverviewThe primary role involves overseeing client relationships and executing all necessary actions in line with internal guidelines to successfully close loans. This encompasses collaboration with clients and vendors while managing in-house operations from sales through to funding. Adherence to established turnaround times and productivity targets is...
-
Wholesale Account Manager
1 week ago
Gilbert, Arizona, United States Champions Funding LLC Full timeJob OverviewThe primary role involves overseeing client relationships and executing all necessary actions in line with internal protocols to successfully close loans. This encompasses collaboration with clients and vendors while managing in-house operations from sales through to funding. Adherence to established turnaround times and productivity targets is...
-
Account Manager
4 months ago
Gilbert, United States SWANSON INSURANCE AND FINANCIAL Full timeJob DescriptionJob DescriptionWe are an award winning State Farm agency focused on fulfilling the needs of our customers and creating success for our team. My unique ability as a leader is empowering others to achieve their potential and strategizing simple solutions that build confidence in our shared future.If you have experience in the insurance...
-
Digital Account Coordinator
4 weeks ago
Gilbert, United States Big Marlin Group Full timeWe're The Big Marlin Group - a Marketing Solutions Company based in Gilbert, Arizona specializing in finding solutions for local and national companies. We are fun, fast-paced and growing!We're looking for a driven Digital Account Coordinator with experience in providing extraordinary customer service, knowledge of Google and Facebook Ads, content marketing,...
-
Accounts Receivable Specialist
3 weeks ago
Gilbert, United States Self-Storage Consulting Group LLC Full timeJob DescriptionJob DescriptionJOB DESCRIPTIONSummary/ObjectiveThe Accounts Receivable Specialist ensures processing of customer payments are completed in a manner that promotes efficiency, accuracy and professionalism. Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and...
-
key account associate
2 months ago
Gilbert, Arizona, United States Steve Madden Full timeJob DescriptionTitle: Key Account AssociateGeneral Summary: This position assists the Account Executive to maximize business while maintaining profitable relationships between the customer and company.Major Responsibilities:Gather, document, and analyze weekly selling performance.Review business opportunities with buyers.Track advertising, review layouts and...
-
Gilbert, Arizona, United States Apex Innovations Full timeWe are seeking a highly motivated and organized IT Service Manager to join our team at Apex Innovations. As a key member of our team, you will be responsible for providing exceptional customer service and project coordination.Key Responsibilities:Act as the primary point of contact for customers, providing timely and effective support for their IT...
-
Accounts Payable Coordinator
5 days ago
Gilbert, Arizona, United States OPEN OPENLANE US Inc Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Accounts Payable Coordinator to join our team at OPENLANE US Inc. As a key member of our finance department, you will be responsible for processing accounts payable, managing administrative tasks, and providing exceptional customer service to our dealers.Key ResponsibilitiesProcess and...
-
Customer Service Representativ
2 months ago
Gilbert, United States Dover Corporation Full time**Customer Service Representativ** **Location:** Surrey, BC, CA * Execution of order management from inbound inquiry through shipment. * Includes but is not limited to inbound Sales call conversion to leads and orders through effective communications, costing requests, order processing, order tracking, expediting and providing shipment information all...