key account associate
1 month ago
Title:
Key Account Associate
General Summary:
This position assists the Account Executive to maximize business while maintaining profitable relationships between the customer and company.
Major Responsibilities:
Gather, document, and analyze weekly selling performance.
Review business opportunities with buyers.
Track advertising, review layouts and confirm delivery of product.
Customer service support.
Assist executives – Preparing reports
Attend sales meeting with sales team and shoe shows
Communicate with accounts, sale reps and vendors to maintain excellent customer relations.
Confirm pricing with vendors and customers
Create folders of purchase orders while maintaining them with daily correspondence and file them according to delivery
Check orders into AS400 system
Create spec sheets and cost sheets in customer's web site
Work with customer to cancel and re-order product
Informing customers of product and order information
Confirm delivery with vendors and block out factory space.
Inform vendors of customer's spec and requirements
Follow up with buyers on sample approval.
Review samples and compare to sales samples and advise product development team if there is a problem in material, color, construction etc.
Review customers websites bi-weekly for updated information and new requirements. Advise vendors of any updates.Create picture book for each customer
Build relationships with Buyers and DMMs
Special projects as required
Other duties may be assigned
Specific Job Skills:
Ability to conduct interpersonal interactions including coaching, negotiating, selling, group presentations, etc.
Most decisions are made within company policy constraints, and some latitude exists. Decisions may impact others or the organization
Work responsibilities occasionally concern confidential and/or sensitive information requiring the use of discretion
Job duties are somewhat varied, occasionally requiring conceptualizing, planning and implementing
Highly organized, detail-oriented and time management skills essential
Under limited supervision, anticipates and solves problems for self and other lower level employees
Has no supervisory responsibility, provides basic work direction usually one-on-one
Education, Licenses, Certificates, Registrations and/or Experience:
A bachelor's degree or equivalent experience required.
Proficiency with computer skills, including Microsoft Office, Word, and Excel
2-4 years experience in customer service or related field.
Knowledge of retail math.
Salary Range:
The pay range of this position is $80k - $90k. Actual salary will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, 401K, and additional company benefits
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