Sales Coordinator
5 days ago
About the Opportunity
At FastBridge, we believe that the internet is vital for our daily lives. We offer fast, reliable internet with simple pricing plans and top-notch customer support.
We're on a mission to bring reliable, high-speed fiber internet to areas where residents have been waiting for a future-forward solution like ours. We're not just selling a service; we're empowering communities and enhancing the way people live and work.
We are seeking energetic, friendly, customer-focused, self-motivated individuals to join our sales team.
Responsibilities:
· Complete various sales tasks to help meet or exceed company goals.
· Accurately enter order information into the ticketing and billing system.
· Work tickets daily in the ticketing system Zendesk.
· Handle inbound calls and make outbound calls related to securing new customers and ensuring customers schedule their installation.
· Follow up on inbound emails and send outbound emails to prospective customers as it relates to scheduling an installation.
· Manage orders in the sales pipeline by making follow up calls, tracking progress, and reporting on the status of orders in the pipeline.
· Work closely with the outside sales team and provide support.
Requirements:· Proven history of excellent customer service values and commitment.
· No sales experience required but must be highly motivated to earn money and have a great attitude.
· Excellent phone and email communication skills.
· An active listener with excellent communication and interpersonal skills.
· Ability to work well in both a team environment and independently.
· Superior time management skills to hit sales targets within specific periods.
· Highly organized with excellent attention to detail.
· Understanding the importance of a consultative call flow, which requires asking appropriate questions to determine customer needs.
· Ability to gracefully handle rejection and counter objections in a consultative manner.
· Enthusiasm to jump in and take on new projects and tasks as needed.
· Must be able to pass a criminal background check.
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