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Psychiatry Support Coordinator

2 months ago

Decatur, United States Foresight Mental Health Full time
Job DescriptionJob Description

Welcome to Foresight Mental Health. We're so glad you're considering joining our team.

At Foresight Mental Health, we are committed to supporting our team of diverse providers and offering compassionate care to our clients Join us in our mission of improving access to high-quality, mental health care.

At Foresight, the Psychiatry Support Coordinator is responsible for handling Patient and provider requests efficiently and effectively and providing support to the Foresight provider team. This position has a schedule of 8:30a-5p/ M-Thu and 8:30a-1p on Fridays at our Decatur, GA office.

As a Psychiatry Support coordinator you will:

  • Handle Patient and provider requests efficiently and effectively and provide support to the Foresight provider team.
  • Collaborate with department leads and team members to ensure tasks are handled promptly and properly
  • Attend meetings scheduled by supervisor(s) to stay up to date with relevant changes
  • Coordinate scheduling, medication refill requests, prior authorizations, lab orders and genetic testing, as well as assisting in documentation requests.
  • Complete daily tasks in order to achieve the projected metrics.
  • Effectively utilize conflict resolution and de-escalation techniques to resolve any patient issues and support distressed patients
  • Hold a valid certification in administering intramuscular injections and be able to administer injections as directed by providers.

What We're Looking For:

  • Experience in the mental health field/Clinical Setting preferably as a pharmacy technician or medical assistant
  • One-plus year of customer experience
  • Proficiency in EHR systems
  • Excellent verbal and written communication skills, and calm in high-stress and crisis situations
  • Ability to work on a computer for prolonged periods while sitting at a desk
  • Access to a private workspace that complies with the Health Insurance Portability and Accountability Act (HIPAA) privacy guidelines
  • A self-starter attitude, with a passion to grow, learn, organize and contribute towards improving mental health care
  • Excellent interpersonal skills and a team-player attitude
  • Attention to detail, and a willingness to ask for help

What We Offer:

  • This is a full-time, Primarily in-office position that pays $20.00 per hour
  • Comprehensive medical, dental and vision coverage available
  • 2 weeks starting Paid Time Off that grows with tenure
  • $50,000 employer provided basic life insurance
  • Employer provided short term & long term disability
  • Pet insurance available
  • Student loan counseling services
  • Employee Assistance Program (EAP)

#IND02

Apply today and take the next step toward a rewarding career with Foresight Mental Health. Join our team and bring your expertise to help transform the lives of our patients.

Thanks for your interest in working with Foresight

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Foresight is an equal opportunity employer. We're committed to providing reasonable accommodations and will work with you to meet your needs. If you're a person with a disability and require assistance during the application process, please don't hesitate to reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.