MRI Call Center Agent

1 week ago


Atlanta, United States Ortho Sport and Spine Physicians Full time
Job DescriptionJob DescriptionSUMMARY:

Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics in Georgia, South Carolina, Kentucky and Tennessee. Additionally, there is an Ambulatory Surgery center in Atlanta. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions.
The agent will need to handle many MRI inbound and outbound calls to our patients. Provide outstanding service to our patients by answering questions, addressing concerns, scheduling MRI appointments. The successful candidate must be reliable, polite and adaptable. Candidate should be patient-focused, efficient and detail oriented.

DUTIES:
• Engaging in active listening with caller, confirming or clarifying scheduled MRI appointments
• Utilizing EMR, spreadsheets and given material appropriately
• Answering or making calls out to patients pertaining to MRI
• Scheduling, rescheduling MRI appointments
• Meeting quotas
REQUIREMENTS:
• Knowledge of HIPAA and OSHA standards as pertains to the job
• Proven ability to maintain confidentiality
• Attentive to detail, proven ability to multi-task and take ownership of assigned tasks
• Ability to work independently
• Previous experience in customer service
• Strong phone and verbal communication skills

EDUCATION AND EXPERIENCE:
• High school diploma or equivalent
• 1-3 years of experience in call center environment
• Good data entry and typing skills
• Bilingual
  • Call Center Agent

    7 hours ago


    Atlanta, United States Craftexcom Full time

    Job DescriptionJob DescriptionDescriptionWelcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passion for all things marketing, we are committed to delivering exceptional solutions that connect businesses with their target audience in the most...

  • Call Center Agent

    Found in: Talent US C2 - 19 hours ago


    Atlanta, United States Fresh Form Draft Full time

    DescriptionWelcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passion for all things marketing, we are committed to delivering exceptional solutions that connect businesses with their target audience in the most compelling and effective...


  • Atlanta, United States Fresh Form Draft Full time

    Call Center Customer Service AgentDepartment: Craftexcom Employment Type: Full Time Location: Atlanta, GA Compensation: $19.50 - $30.00 / hour Description Welcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passion for all things marketing, we are...

  • Call Center Agent

    7 days ago


    Atlanta, United States Clark & Washington, PC Full time

    Job DescriptionJob DescriptionWe are seeking a Call Center Agent to join our team! You will be responsible for answering incoming calls, scheduling appointments for clients in a professional, courteous and efficient manner as well as routing calls to various departments within the firm.Responsibilities:Answering incoming calls in a professional, courteous...

  • Call Center Agent

    2 days ago


    Atlanta, United States Clark & Washington, PC Full time

    Job DescriptionJob DescriptionWe are seeking a Call Center Agent to join our team! You will be responsible for answering incoming calls, scheduling appointments for clients in a professional, courteous and efficient manner as well as routing calls to various departments within the firm.Responsibilities:Answering incoming calls in a professional, courteous...


  • Atlanta, United States Craftexcom Full time

    Job DescriptionJob DescriptionDescriptionWelcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passion for all things marketing, we are committed to delivering exceptional solutions that connect businesses with their target audience in the most...


  • Atlanta, United States TeleSpecialists LLC Full time

    Job DescriptionJob DescriptionThis is a 100% in office position in either our Atlanta Georgia or Ft Myers Fl offices.We are in search of an experienced Emergency Call Center (RRC) Manager to lead our teams 24/7/365 call center within multiple sites. As a key player in this role, you will oversee RRC call center team leads and agents, ensuring the seamless...


  • Atlanta, United States Claims Adjustment Group, Inc Full time

    Job DescriptionJob DescriptionCurrently seeking data entry/call center agent for a position within our company. Ideal candidate should be team-oriented and detailed oriented with a strong ability to multi-task. This individual must be able to work in a fast paced environment with high call volume and remain professional under pressure.Qualifications:· Must...


  • Atlanta, United States Randstad Full time

    Randstad is partnering with a global, leading pest control company and is seeking a call center Help Desk Representative. This Technical Support Specialist will work within their ServiceNow ticketing queue to field level 1 and level 2 help desk tickets.This Help Desk Representative will be supporting our partner nationally via their call center. Tickets...

  • Help Desk Representative

    Found in: Appcast US C2 - 7 days ago


    Atlanta, United States Randstad Full time

    Randstad is partnering with a global, leading pest control company and is seeking a call center Help Desk Representative. This Technical Support Specialist will work within their ServiceNow ticketing queue to field level 1 and level 2 help desk tickets.This Help Desk Representative will be supporting our partner nationally via their call center. Tickets...

  • Help Desk Representative

    Found in: Appcast Linkedin GBL C2 - 7 days ago


    Atlanta, United States Randstad Full time

    Randstad is partnering with a global, leading pest control company and is seeking a call center Help Desk Representative. This Technical Support Specialist will work within their ServiceNow ticketing queue to field level 1 and level 2 help desk tickets.This Help Desk Representative will be supporting our partner nationally via their call center. Tickets...


  • Atlanta, United States Randstad Full time

    Randstad is partnering with a global, leading pest control company and is seeking a call center Help Desk Representative. This Technical Support Specialist will work within their ServiceNow ticketing queue to field level 1 and level 2 help desk tickets. Submit your CV and any additional required information after you have read this description by clicking...

  • Call Center Manager

    1 week ago


    Atlanta, United States United Clothing Donation Services Full time

    Job DescriptionJob DescriptionJob title: Call Center Manager Classification: Exempt Reports to: Director of Collections Job overview:A Team Manager is responsible for successfully guiding daily functions of a Call Center and insuring continuous training is being provided. A Team Manager is accountable for attaining or exceeding campaign goals and maintaining...


  • Atlanta, United States Creative Corner Staffing, Inc. Full time

    Job DescriptionJob DescriptionJob title: Inbound Customer Service Call Center (Multiple roles, Variety of Clients)Location: RemotePay: $10.00 - $17.00 per hour negotiable • Provide support for existing and prospective clients via inbound telephone calls. • Responsibilities include supporting customers who contact for reasons such as: • Placing an...


  • Atlanta, United States Artisprint Full time

    DescriptionJob Title: Call Center RepresentativeOverview: We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries promptly. You will handle a high volume of incoming...


  • Atlanta, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionCall Center Supervisor - Onsite **Location: Atlanta-Sandy Springs, GA*Are you ready to lead a team that plays a pivotal role in transforming lives and revolutionizing healthcare? Serenity, a leader in healthcare technology, is seeking a dynamic and mission-driven Call Center Supervisor. Our mission is to empower individuals to...

  • Call Center

    1 week ago


    Atlanta, United States SSRG Cake, LLC - 07 Full time

    Job DescriptionJob DescriptionResponsibilitiesProviding first-line support to both internal and external customers via phone and email, addressing order fulfillment, product inquiries, information clarification, research, and delivering prompt and optimal solutions.Acting as the primary escalation point for Order Management issues, working closely with...


  • Atlanta, United States In the Network LLC Full time

    Job DescriptionJob DescriptionWanted: Bilingual Call Center Representative in AtlantaWe are looking for a self-motivated Bilingual Call Center Representative in Atlanta to answer incoming nationwide calls, provide referrals to doctors or attorneys, setup with initial case management and ensure the smooth running of the office and effective case management....


  • Atlanta, United States Mindlance Full time

    Job Title: IT Service Desk Agent Job Location: Dorchester, MA (100 % Remote) Zip Code: - 02125 Top 3/5 Skills: Service Desk, Windows 10, Chat, Calls, Troubleshooting, Desktop, Helpdesk, IT Support, Customer Support Job Description: · An IT Service Desk (ITSD) agent is expected to field contacts (calls, chats, requests) from...

  • IT Service Desk Agent

    Found in: Appcast US C2 - 1 week ago


    Atlanta, United States Mindlance Full time

    Job Title: IT Service Desk Agent Job Location: Dorchester, MA (100 % Remote) Zip Code: - 02125 Top 3/5 Skills: Service Desk, Windows 10, Chat, Calls, Troubleshooting, Desktop, Helpdesk, IT Support, Customer Support Job Description: · An IT Service Desk (ITSD) agent is expected to field contacts (calls, chats, requests) from...