Help Desk Representative
2 weeks ago
Randstad is partnering with a global, leading pest control company and is seeking a call center Help Desk Representative. This Technical Support Specialist will work within their ServiceNow ticketing queue to field level 1 and level 2 help desk tickets.
This Help Desk Representative will be supporting our partner nationally via their call center. Tickets could include end user issues, general hardware/software support, escalation management, windows troubleshooting, password resets, and more.
This Help Desk Agent will need exceptional communication abilities. This position is a full time opportunity with advancement opportunities into Senior or Lead Help Desk.
Important Details:
- Training is done onsite in their Atlanta, GA headquarters but after that - this role is 100% remote in the greater GA area.
- M-F standard work hours with occasional weekend shifts (as needed)
- Must have 1-3 years of experience in a help desk call center setting (or comparable)
- These are inbound help desk, "call center" calls - you will be taking 15-20 calls per day
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Help Desk Representative
2 days ago
Atlanta, United States Randstad Full timeRandstad is partnering with a global, leading pest control company and is seeking a call center Help Desk Representative. This Technical Support Specialist will work within their ServiceNow ticketing queue to field level 1 and level 2 help desk tickets. This Help Desk Representative will be supporting our partner nationally via their call center. Tickets...
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Help Desk Representative
16 hours ago
Atlanta, United States Randstad Full timeRandstad is partnering with a global, leading pest control company and is seeking a call center Help Desk Representative. This Technical Support Specialist will work within their ServiceNow ticketing queue to field level 1 and level 2 help desk tickets.This Help Desk Representative will be supporting our partner nationally via their call center. Tickets...
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Help Desk Representative
2 weeks ago
Atlanta, United States Randstad Full timeRandstad is partnering with a global, leading pest control company and is seeking a call center Help Desk Representative. This Technical Support Specialist will work within their ServiceNow ticketing queue to field level 1 and level 2 help desk tickets.This Help Desk Representative will be supporting our partner nationally via their call center. Tickets...
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Help Desk Representative
1 week ago
Atlanta, United States Randstad Full timeRandstad is partnering with a global, leading pest control company and is seeking a call center Help Desk Representative. This Technical Support Specialist will work within their ServiceNow ticketing queue to field level 1 and level 2 help desk tickets. Submit your CV and any additional required information after you have read this description by clicking...
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