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Project Manager

4 months ago

Bethesda, United States HelioCampus Full time
Job DescriptionJob Description

Who We Are:
Born out of higher education, HelioCampus works with institutions throughout North America to optimize financial decision-making and assessment/accreditation processes, and provide a more integrated approach to strategic planning and institutional effectiveness. HelioCampus is backed by professionals passionate about the impact of innovation on the mission of higher education.

What We Do:
HelioCampus helps colleges and universities measure and evaluate their effectiveness in fulfilling their mission by connecting investments with financial, operational, and student learning outcomes. We help our partners see the pathway to institutional sustainability.

How We Do It:
HelioCampus turns institutional data into a highly effective asset by combining powerful technology platforms with best practices from the field. Our solutions present data in ways that allow higher ed stakeholders to take informed actions and mitigate risk. We couple unmatched institutional expertise with proven data models, insightful workflows and innovative software.

How You'll Help:
We are seeking an experienced project manager to lead data-driven implementation projects for our higher education clients. You will be responsible for managing projects from inception to completion, working closely with clients to identify their needs and provide innovative solutions to help them achieve their data analytics goals. The successful candidate will have a strong background in IT project management, data analytics and higher education, with a proven track record of managing complex data projects within the higher education sector. 

What You Will Do:

  • Project Team Engagement: Serve as the primary point of contact for the institution project manager/coordinator. Responsible for creating a trusting client relationship by establishing project priorities, resource needs, availability and timelines. Responsible for establishing weekly check-ins with internal and external team members to meet deadlines.
  • Project Management: Manage end-to-end project delivery, including project planning, scoping, scheduling, and management of project resources. Manage project teams and ensure that team members are clear on their roles and responsibilities.
  • Communication: Communicate project progress and status to stakeholders, including clients, project sponsors, and executive management.Identify and mitigate project risks, and escalate issues as necessary. Manage project communication/decisions between client and internal project team.
  • Documentation: Provide overall project management for the relevant HelioCampus platform implementation, including (but not limited to) the development and maintenance of a project plan, meeting notes, status report, issue log and other project artifacts. Properly save and archive client documents delivered to the project team for successful implementation. Support implementation handoff documentation by identifying client-specific business rule customizations for our ongoing support teams to reference. Provide technical implementation input and documentation for new products post product launch.
  • Quality Assurance: Ensure that projects are delivered on time, within budget, and meet quality standards. Ensure that project deliverables meet client expectations and are of high quality.
  • Platform Implementation: Develop strong technical understanding of HelioCampus data models, configuration workbooks, validation workbooks, and data file specifications to support platform implementations and training of client power users. Support new product implementations and provide feedback to the product team for improvements and proposed modifications. Support Data Management team on code configuration adjustments and changes. Configure and activate certain platform features, including the Data Collection and Workflows feature in the HelioCampus Assessment and Credentialing platform.
  • Data Advisory: Escalate common implementation hurdles to the product team for further enhancement and refinement of our products. Provide advice, subject matter expertise, and feedback on data definitions and functional client use cases to inform technical development.
  • Training: Facilitate custom power user training sessions in partnership with our Data Analyst team during implementation go-live. Provide assistance to client stakeholders during “Go Live” and ensure seamless handoff to their on-going services team once implementation is complete. This may include but not be limited to preparing platform roll-out and training presentations, helping to train end-users on relevant HelioCampus platform features, and other launch activities.
  • Travel: Travel to client/partner institution sites as needed (no more than 10%).

You Will Be a Good Fit For This Role If You Have:

  • Bachelor’s degree from an accredited institution of higher learning
  • 3+ years of relevant, project management experience
  • Strong communication, planning, and organizational skills
  • Experience working with higher education clients, with a deep understanding of the higher education landscape and data needs.
  • Excellent communication skills, with the ability to communicate complex technical information to non-technical stakeholders.
  • Proven ability to manage complex projects with multiple stakeholders, competing priorities, and tight deadlines.
  • Strong leadership skills, with the ability to motivate and manage project teams.

Nice To Have’s Include: 

  • Previous experience in technology implementation/consulting and/or higher education
  • Prior experience with:
    • Data analysis and analytics technologies (data warehousing, data visualization tools, SQL, Excel)
    • Team collaboration and project management tools such as Confluence, JIRA, Smartsheet, Trello
    • Similar SaaS products
  • Prior experience working with higher education technology systems (Workday, Colleague, Banner, Peoplesoft etc.) is a plus
  • Project management certification (PMP, CAPM, ITIL 4 Foundations or equivalent) is highly desirable.
  • Experience working in Agile development environments is a plus.

Location:

HelioCampus has three locations, Bethesda, MD, Chapel Hill, NC, and Philadelphia, PA. This specific role is primarily remote, with occasional travel to an office or client site. Candidates who can travel to Bethesda, MD or Chapel Hill in under 4 hours are preferred. Eastern time zone business hours are required. 

Compensation and Benefits:
HelioCampus offers employees a competitive salary along with paid time off, healthcare, vision, dental, 401(k) w/ company match, remote work flexibility, and a fun, collaborative work environment.

What We Believe:
HelioCampus is an equal opportunity employer all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.