Service Coordinator

4 months ago


Miami, United States Kw Power Systems Full time
Job DescriptionJob Description
Dispatcher duties and responsibilities

  • Receive and answer emergency and non-emergency calls
  • Record all the calls
  • Proactively address problems and suggest solutions
  • Receive and dispatch orders
  • Assess situation and prioritize calls
  • Oversee the route of field units and track delivery status of products
  • Coordinate schedule in the most effective manner
  • Inform field units about orders and traffic
  • Track and update call logs and data in software programs
  • Provide reports to upper management


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