Service Manager

1 week ago

Macon, United States Arrow Exterminators Full time $50,000 - $55,000
Job DescriptionJob Description

Service Manager - Home Services

Position Summary: Oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission, and Core Values.

Essential Functions:

  • Ensure compliance with product labels, licensing, recurring training requirements, and existing company policies
  • Foster and enforce a consistent culture of safety in line with our core values
  • Drive commitments within your team to provide uncompromised customer service
  • Resolve customer complaints and issues promptly and professionally
  • Create and achieve monthly and quarterly revenue and sales budgets
  • Daily oversight of expenditures that impact profit
  • Manage daily and monthly production goals
  • Create a positive sales culture that facilitates the achievement of Service Center goals
  • Adhere to company pricing and sales guidelines
  • Manage accounts receivable process
  • Process accounts payable invoices and checks for accuracy
  • Manage cash funds, company credit card(s), and expense reports
  • Assess and negotiate customer warranty claims
  • Manage payroll and HR-required activities
  • Maintain effective staffing levels by hiring for open positions and forecasting for future needs
  • Regularly lead performance feedback and reviews
  • Explain & train on compliance, inspection, treatment, materials and sales procedures
  • Conduct routine Check-ins of Team Members
  • Maintain records within company and government guidelines for Team Members, the Service Center, and customers
  • Manage and maintain fleet, equipment, and material inventory
  • Conduct Monthly Truck Inspections
  • Enter vehicle maintenance into PestPac monthly
  • Other duties as required
  • Maintain Service center needs from Cleanliness to Cosmetically
  • Troubleshoot Customer accounts
  • Manage Afterhours/Weekend calls as needed
  • Manage Service Employees Daily
  • Work Closely With H.E's


Minimum Qualifications:

  • Industry experience (preferred)
  • Demonstrated leadership abilities
  • Effective verbal and written communication
  • Conflict resolution
  • Effectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, PowerPoint, other web-based portals)
  • Proven track record in achieving sales results
  • Proven ability to multi-task
  • Strong organizational skills
  • Basic math skills
  • Ability to pass any state regulatory agency-required licensing/certification exams
  • Able to work a 40-hour (minimum) work week,
  • Accessible after hours (including weekends/holidays)
  • Possess a current Driver's License in the state where you work
  • Meets company driving standards
  • High school degree or equivalency, college preferred

Physical Demands:

The work environment and physical demands described below are representative of those that an employee encounters while performing essential functions of this job.

  • Constant mobility including walking, crawling, stooping, bending, kneeling, squatting, lifting, looking, probing, climbing, pushing, pulling, balancing, stretching and standing for long periods
  • Climbing into attics and crawling in crawlspaces
  • Daily physical labor
  • Lifting up to 50lbs
  • Driving of automatic vehicle
  • Working with Wild animals- Raccoons, Possums, Rats, Mice, Snakes, Bats, Flying Squirrels, Grey Squirrels, and More.

Environmental Factors:

  • Work both indoors and outdoors, in various weather conditions
  • May withstand extreme conditions such as heat in an attic in Summer or chill of a crawlspace in Winter
  • Exposure to vegetation, dust, dirt, insects and animal remains
  • Some work in cramped spaces

We are an Equal Opportunity Workplace

(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).

Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.


Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.



Job Posted by ApplicantPro

  • Service Manager

    2 weeks ago

    Macon, United States Arrow Exterminators Full time

    Service Manager - Home Services Position Summary: Oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission, and Core Values. Essential Functions: Ensure...

  • Service Manager

    3 months ago

    Macon, United States Carter Funds LLC Full time

    Job DescriptionJob DescriptionResponsibilities Supervise and/or perform maintenance service requests including electrical, plumbing, carpentry, HVAC and heating systems, appliances, flooring, windows and window treatments, roofing, fireplaces, ceiling fans, walls and ceilings, locks, stairs, and other physical structuresDevelop standards for the cleanliness...

  • Pharmaceutical Services Manager

    2 weeks ago

    Macon, Georgia, United States Atrium Health Full time

    Pharmaceutical Services ManagerThe Pharmaceutical Services Manager plays a crucial role in supervising a specific area of pharmaceutical services, ensuring that all operations align with clinical standards, financial objectives, and customer satisfaction metrics. This position involves managing pharmacy functions across various sectors, including AHC,...

  • Service Delivery Manager

    5 days ago

    Macon, Georgia, United States American Management Services, Inc Full time

    Job Summary:We are seeking a highly skilled Field Service Operations Manager to join our team at American Management Services, Inc. As a key member of our organization, you will be responsible for overseeing the delivery of exceptional service to our clients.Key Responsibilities:Develop and implement effective service strategies to drive business growth and...

  • Manager of Technical Services

    1 week ago

    Macon, Georgia, United States Embraer Full time

    POSITION SUMMARY Oversees, coordinates, implements, monitors, and regulates technical assistance for Back Shop sectors (Structure, Avionics, Interior, and Paint), driving continuous enhancements through process improvements, ensuring outcomes related to all hangar activities, and providing leadership and operational excellence. JOB RESPONSIBILITIES ...

  • Field Service Operations Manager

    12 hours ago

    Macon, Georgia, United States American Management Services, Inc Full time

    Job Summary:We are seeking a highly skilled Field Service Operations Manager to join our team at American Management Services, Inc. As a key member of our operations team, you will be responsible for overseeing the delivery of exceptional service to our clients.Key Responsibilities:Develop and implement effective service delivery strategies to meet client...

  • Environmental Services Department Manager

    4 weeks ago

    MACON, United States Healthcare Services Group, Inc. Full time

    Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been...

  • General Manager, Commercial Landscape Services

    2 weeks ago

    Macon, United States BraveView, Inc. Full time

    Job DescriptionJob DescriptionJob Title: General ManagerLocation: Macon, GeorgiaReports To: OwnerCompensation: $90k - $105k base salary plus performance based bonus ranging for 8-12%, health insurance, vehicle, 401k match of 4%, PTO, Cell, Laptop and additional perksJob Description: We are looking for a Commercial Landscape General Manager for a $1mm per...

  • Senior Service Technician

    1 week ago

    Macon, Georgia, United States Jamtek Electrical, LLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Service Technician who will take on the Project Manager role. As a key member of our team, you will be responsible for delivering exceptional results in the installation, configuration, and maintenance of access control and security systems, with a primary focus on Verkada products.Key...

  • Community Living Manager

    3 days ago

    Macon, Georgia, United States United Cerebral Palsy of GA Full time

    Job SummaryThe Community Living Manager is a key member of the United Cerebral Palsy of GA team, responsible for ensuring the highest quality of care and support for individuals with intellectual and developmental disabilities. This role involves leading a team of Direct Support Professionals, managing resources, and implementing life goals to achieve...

  • Youth Services Manager

    5 days ago

    Macon, Georgia, United States GeorgiaGov Full time

    Job Summary:As a Juvenile Correctional Lieutenant with the Georgia Department of Juvenile Justice, you will play a critical role in creating a safe, therapeutic, and educational environment for youth in our care. You will provide support, guidance, and structure to our detained youth, modeling and reinforcing pro-social behaviors such as patience, empathy,...

  • Retail Service Specialist

    3 weeks ago

    Macon, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 3550 Pio Nono [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...

  • Service Tech

    1 month ago

    Macon, United States Butler Automotive Group Full time

    Job DescriptionJob DescriptionDescription:BUTLER AUTOMOTIVE GROUPBMW MaconJob Title: Service TechnicianDepartment: Service DepartmentReports To: Service ManagerSUMMARYFunctions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair, and who has previously worked...

  • Service Center Director

    6 days ago

    Macon, Georgia, United States Arrow Exterminators Full time

    Job SummaryWe are seeking a highly skilled Service Operations Manager to oversee the daily operations of our Service Center. As a key member of our team, you will be responsible for ensuring the smooth execution of our service delivery model, driving revenue growth, and maintaining exceptional customer satisfaction.Key ResponsibilitiesService Delivery:...

  • Service Center Director

    5 days ago

    Macon, Georgia, United States Arrow Exterminators Full time

    Job SummaryWe are seeking a highly skilled Service Operations Manager to oversee the daily operations of our Service Center. As a key member of our team, you will be responsible for ensuring the smooth execution of our service delivery model, driving revenue growth, and maintaining exceptional customer satisfaction.Key ResponsibilitiesManage and oversee all...

  • Service Technician

    1 week ago

    Macon, United States Georgia Air and Refrigeration Services Inc. Full time $23 - $45

    Job DescriptionJob Description​ Georgia Air and Refrigeration ServicesBenefits:Competitive salary and performance-based bonusesSalary range $23.00 to $45.00 per hour (based on experience)Health, dental, and vision insuranceRetirement plan with company matchPaid time off and holidaysCompany vehicle and tools providedOngoing training and professional...

  • Food Service Assistant

    2 weeks ago

    Macon, Georgia, United States Mainsail Lodging & Development Full time

    Food Service AssistantDepartment: Food + BeverageReports to: F + B Manager, Assistant Manager & SupervisorStatus: Non-ExemptWe are seeking a dedicated Food Service Assistant who plays a vital role in delivering outstanding service to our guests, in alignment with the high standards set by Mainsail Lodging & Development. This position is essential in...

  • Guest Services Coordinator

    11 hours ago

    Macon, Georgia, United States Mainsail Lodging & Development Full time

    Guest Services CoordinatorDepartment: Front OfficeReports to: Assistant Front Office ManagerStatus: Non-ExemptThis role is integral to creating a welcoming atmosphere, as the Guest Services Coordinator will oversee Front Desk operations, Bell Service, and Concierge duties. This position is pivotal in crafting a memorable arrival and departure experience for...

  • Guest Services Coordinator

    2 weeks ago

    Macon, Georgia, United States Mainsail Lodging & Development Full time

    Guest Services CoordinatorDepartment: Front OfficeReports to: Assistant Front Office ManagerStatus: Non-ExemptThis position as a Guest Services Coordinator encompasses a variety of responsibilities, including Front Desk operations, Bell Service, and Concierge duties. The Coordinator is the initial point of contact for guests, tasked with delivering a...

  • Social Services Coordinator

    6 days ago

    Macon, Georgia, United States Commonwealth of Virginia Full time

    Job SummaryThe Commonwealth of Virginia is seeking a highly skilled and dedicated Family Services Specialist I/II to join our team. As a key member of our social services department, you will be responsible for providing critical support to vulnerable populations, including children, adults, and families in need.Key ResponsibilitiesInterpret and apply laws,...