Foster Concierge

2 months ago

Phoenix, United States Arizona Humane Society Full time
Job DescriptionJob Description

Every pet deserves a good life. We save the most vulnerable animals and enrich the lives of pets and people. Our mission is made possible with the hard work of our valued employees. Named "Best Nonprofit" and "Best Place to Volunteer" by our community, we offer a friendly, professional work environment with a culture that promotes innovation, compassion and excellence. (Video)


Foster Concierge


The Arizona Humane Society is looking for a dedicated full-time Foster Concierge to join our Foster Team. This position will report to our state-of-the-art Rob and Melani Walton Papago Park Campus. If you are a talented administrative professional who is passionate about executing an excellent experience every time, please continue to read more now.


Department: Foster

Location: Papago Park Campus

Status: 1.0 FTE

FLSA: Non-Exempt

Schedule: Days

Reports To: Carrie Hughes

Supervises: N/A


Paws Up For Great Benefits

  • Competitive salary
  • Medical, Dental and Vision Plans
  • Health Savings Account and Flex Spending Account options
  • Free Employee Assistance Program
  • Free Life Insurance, Short Term and Long-Term Disability
  • 401(k) with employer contribution
  • Generous PTO program
  • Up to 8 paid holidays per year
  • Continuing education, including employer Fear Free Certification
  • Discounts on veterinary services
  • Discounted bus and light rail passes
  • Employee Wellness Plans and Activities
  • Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program

A Day in the Life:

As the Foster Concierge, you will act as the communication hub of our foster department. You will be responsible for greeting all Foster Heroes with a friendly smile, maintaining first impressions in the foster lobby and acting as a liaison between the Foster Heroes and our foster medical staff. This position is great for individuals with previous veterinary scheduling experience or recent graduates with a veterinary associate degree or someone aspiring to become a veterinary technician. You will provide exceptional communication to our Foster Heroes with a friendly smile, maintaining first impressions in the foster lobby and acting as a liaison between the Foster Heroes and our foster medical staff. You will speak directly with owners, adopters, staff, and volunteers about the pet's behavior and suitability for adoption through AHS. You will assist medical staff with providing treatment and direct the flow of animals through the behavior department and maintain a healthy capacity of behavior animals. You will be an integral part of staff and volunteer training on appropriate handling and bite prevention.


Job Requirements
  • High school diploma/GED.
  • Basic animal handling experience preferred.
  • Must possess excellent telephone and customer service skills, externally as well as internally and present a professional appearance and demeanor at all times.
  • Ability to multitask.
  • Must be able to maintain accurate records.

Work Environment / Physical Demands:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of the job. There may be occasional wet floors, animal noises, odors, and dander. Most time will be spent in a typical air-conditioned and heated office environment.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program.



Ready to Join our team and make a difference every day?

Already an AHS employee? Internal applicants click internal interest form to apply

External applicants please apply with our quick 3 minute job application, If your application is selected, we will send you an invite to speak with our Recruiter to learn more about the position.


Pre-employment background check is required.



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