Facility Coordinator

2 weeks ago

Coral Springs, United States Grand Fitness Mgmt, LLC Full time $65,000
Job DescriptionJob DescriptionDescription:

Facility Coordinator


Grand Fitness a Planet Fitness franchise is looking a dynamic individual to join their facility team. This role works closely with the Facilities and Operations teams that support Grand Fitness’s portfolio of seventy-five Planet Fitness clubs across the country, while specifically focuses on the 15-25 clubs within their assigned region. The candidate must be detail-oriented, capable of multi-tasking with time-sensitive material in a fast-paced environment, and proficient in managing a team to ensure operational efficiency. Being on call for emergencies and handling urgent situations is an essential part of the role.


The right candidate will provide clear verbal and written communication with immediate supervisors, in-house maintenance staff, in-club management, city/government employees, project managers, and outside vendors. A strong sense of ownership—ensuring issues are handled through completion—is key to success. Proficiency and prior experience with Microsoft Office (Excel, Word, and PowerPoint) is required, and familiarity with property management software tracking programs is preferred.


Responsibilities include but are not limited to:

  • Oversees total issue resolution in assigned market, including prioritizing work orders, managing preventative maintenance, dispatching and managing technicians, sourcing and managing vendors, and more.
  • Resolves incidents and requests in a timely manner; documents work and resolution steps within service management tool.
  • Manages facility technicians, including schedules and assignments for the area under management, plus hiring and performance management to ensure efficiency and quality standards are met.
  • Works closely with cross-functional partners to ensure all stakeholders are informed and involved as needed during repairs
  • Escalates incidents and requests to appropriate internal personnel or external vendors when further expertise is required.
  • Maintains compliance documentation for annual inspections for fire alarm, sprinkler, elevator and tanning, managing corrections as needed.
  • Assists or coordinates with national project delivery, including documentation, testing, training, and deployment for solutions.
  • Adheres to standards, policies, and pre-established guidelines to perform the functions of the job.
  • Collaborates with team members and communicates relevant information to direct leader.
  • Upholds the security and confidentiality of documents and data within area of responsibility.
  • Other duties as assigned.
  • Fosters Team Collaboration and Cooperation: Dedicates to and supports a collaborative, high-performing work environment with peers, cross-functional partners and managers.
  • Drives for Success: Seizes opportunities and proactively takes concrete actions to complete tasks. Goes the “extra mile” and persistently overcomes obstacles to improve outputs.
  • Focuses on the Customer Cross-Functional Partner: Seeks to understand underlying customer needs to create value. Drives the team to maintain focus on customers.
  • Plans and Prioritizes: Exceptional at establishing priorities and systematically organizing information, achieving efficient and effective results through meticulous structuring and organization.
  • Thinks Critically and Resolves Problems: Responds to emerging problems in an accurate and timely manner.
  • Team Management: history of managing front-line workers in a manual work setting, able to set and maintain positive team culture.
  • Where possible, leverage available resources to address situations before they occur.


Requirements:

Job-specific Competencies:

  • Gives attention to detail and follows instruction.
  • Ability to stay organized and multi-task efficiently.
  • Ability to work both independently and within a team environment.
  • Effective time management; maximizes productivity.
  • Basic knowledge of building systems requirements.
  • Proficient with office productivity software.
  • Develops and maintains positive relationships with internal and external parties.
  • Prepares written materials to meet purpose audience.

Education and Experience:

  • College Degree Preferred.
  • 2-3 years facility/property management experience.
  • Occasionally required to push, pull, bend, lift and move up to 25 lbs.

Physical Requirements:

  • Work is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform duties.
  • Regularly required to sit, reach, grasp, stand and move from one area to another.
  • Constantly and repeatedly use keyboard/mouse.
  • Occasionally required to push, pull, bend, lift and move up to 25 lbs.

Travel:

  • Some domestic travel required: within the market regularly on a monthly basis, with occasional weekly travel, and potentially outside of the market 1-2 times per year.

Grand Fitness offers comprehensive benefits including:

  • 401(k) Plan with Company 401(k) Matching Contributions
  • Health, Life, Dental, Vision Plans, PTO
  • Black Card PF membership
  • On-demand Pay

This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

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