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MEDICAL RECEPTIONIST/GASTROENTEROLOGY OFFICE
4 weeks ago
Toledo Clinic's Gastroenterology Office, located on Woodley Rd in Toledo OH, is seeking a full-time Medical Receptionist to answer patient calls, schedule, reschedule and confirm patient appointments. This position will work M-F, 8:00-5:00 in a fast paced environment.
Employee benefits are offered. No weekends or holidays
General Summary:
Perform various clerical duties to support the operation of the office.
Works under the supervision of the Physician/Office Manager.
Principal Duties & Responsibilities:
Example of Essential Duties:
1) Answering phones - courteously and professionally.
2) Scheduling appointments, lab tests, surgeries, etc.
3) Verifying referrals and/or pre-certifications.
4) Updating insurance information.
5) Answering general patient questions.
6) Taking messages accurately and relaying to appropriate personnel.
Other Essential Duties May Include (but are not limited to):
7) Collecting co-pays.
8) Preparing and/or submitting charge tickets.
9) Preparing and cleaning exam rooms.
10) Sorting, filing and scanning patient charts.
11) Confirm Office Appointments
12) Call no shows and reschedule appointments.
13) Other duties as assigned.
Knowledge, Skills & Abilities Required:
Required:
- Excellent communication, phone, and organizational skills required.
- Computer skills helpful.
- Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
- Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
- Demonstrates adaptability to expanded roles.
- Adheres to all Toledo Clinic Policies and Procedures.
Education:
- HS diploma or GED.
Preferred:
- Previous clerical experience in a medical office preferred.
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