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Gastroenterology Office Receptionist

2 months ago

Toledo, Ohio, United States Toledo Clinic Full time
Job Overview

Toledo Clinic's Gastroenterology Office is in search of a dedicated Medical Receptionist to manage patient communications, coordinate appointments, and ensure a smooth workflow in a busy setting.

Schedule: Monday to Friday, 8:00 AM to 5:00 PM. Enjoy a work-life balance with no weekends or holidays required.

Key Responsibilities:

As a Medical Receptionist, you will:

  1. Handle incoming calls with professionalism and courtesy.
  2. Organize and manage patient appointments, including scheduling and confirming visits.
  3. Verify insurance details and manage referrals or pre-certifications.
  4. Update patient records and insurance information accurately.
  5. Address general inquiries from patients effectively.
  6. Relay messages to the appropriate staff members in a timely manner.
  7. Collect co-payments and assist with billing procedures.
  8. Prepare examination rooms and maintain cleanliness.
  9. Sort, file, and digitize patient documentation.
  10. Confirm appointments and follow up with patients who missed their visits.
  11. Perform additional tasks as assigned by the Physician or Office Manager.

Qualifications:

Essential Skills:

  • Strong communication and organizational abilities.
  • Proficient computer skills are advantageous.
  • Consistent punctuality and professionalism in appearance.
  • Ability to prioritize tasks and assist colleagues as necessary.
  • Willingness to adapt to new responsibilities.

Education:

A high school diploma or GED is required.

Preferred Experience:

Prior experience in a medical office setting is highly regarded.