Bilingual Customer Service Representative

1 week ago


Fort Pierce, United States Florida One Insurance Full time $46,133 - $65,405
Job DescriptionJob Description

Are you ready to elevate your career in a vibrant, customer-centric environment? Florida One Insurance is seeking a Full-Time Bilingual Customer Service Representative who thrives on solving problems and making a difference in clients' lives. This onsite position offers thrilling interactions and the chance to work in a fun, flexible atmosphere surrounded by energetic teammates who value integrity and empathy.

With a competitive salary ranging from $46,133 to $65,405 per year, you'll be rewarded for your hard work while developing your skills and growing alongside our dynamic company. Join a culture that encourages abundant thinking and celebrates every achievement You will receive great benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. Don't miss the opportunity to be part of a team that prioritizes not just the customer experience, but also your personal growth and happiness

Florida One Insurance: Our Mission

Florida One Insurance Agency is a leading insurance company committed to delivering exceptional products/services and unparalleled customer experiences. We take pride in our diverse team, where every member plays a crucial role in ensuring customer satisfaction and success. We work with a wide range of reputable insurance carriers to ensure that you receive the best coverage at the most competitive rates. Our commitment to excellence means that you can trust us to guide you through every step of the insurance process, from selecting the right policy to handling claims with efficiency and care.

Your day to day as a Bilingual Customer Service Representative

As a Customer Service Representative Sales Insurance Agent at Florida One Insurance, your day starts with an invigorating review of your agenda, setting the stage for a dynamic and fulfilling experience. You'll dive right into addressing urgent client needs and company updates by checking emails and voicemails. Your core responsibility is to engage potential and existing clients through inbound and outbound calls, where you'll passionately present and explain our diverse insurance products while assessing their unique needs.

By offering tailored solutions, you'll not only handle inquiries about policy details but also process new applications and assist with renewals. Throughout your day, you will update client records, track sales metrics, and follow up on leads to maximize opportunities. Participate in team meetings to stay at the forefront of new products and market trends.

As your shift wraps up, you'll document client interactions and prepare for tomorrow, blending persuasive sales techniques with genuine customer care to exceed expectations.

What we're looking for in a Bilingual Customer Service Representative

To thrive as a Customer Service Representative Sales Insurance Agent at Florida One Insurance, you'll need a unique blend of skills that balance persuasive sales techniques with exceptional customer care. Strong communication skills are paramount, enabling you to engage effectively with clients and clearly convey complex insurance products. Active listening is essential, allowing you to assess individual client needs accurately and provide personalized solutions.

Problem-solving abilities will empower you to tackle challenges as they arise, ensuring clients receive the best service possible. A customer-centric attitude is crucial; you'll need to empathize with clients and build lasting relationships based on trust and integrity. Additionally, being organized and detail-oriented will help you manage client records and sales metrics efficiently.

Finally, adaptability in a fast-paced environment will allow you to stay current with new products and market trends, ensuring you're always equipped to meet and exceed client expectations.

Your next step

If you think this job aligns with your requirements, then submitting an application is simple. Good luck



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