Bilingual Customer Service Representative

2 weeks ago


Fort Lauderdale, United States Coda Search│Staffing Full time

Customer Service Representative (Bilingual – English & Spanish)

Fort Lauderdale, FL

Temp-to-perm: This role will convert to a permanent hire

Hours: Mon thru Fri 8:30am-5pm ON SITE

The Company

We’re a provider of the most comprehensive end-to-end offering and serve the community association management market.

With millions of residents and tens of thousands of communities served, we’re dedicated to providing best-in-class solutions and services to make community management easier for property managing companies and self-managed associations.

Overview

We’re looking for a Customer Experience Representative to join our team

Are you someone who loves being the go-to for questions? Perhaps you’re strong in customer service skills but also want to break into the field of accounting?

Our Ft Lauderdale office handles the financial services side of our organization, with this role being the first contact point for unit owners.

You will learn about property management, HOAs, accounting, and much more

This is a full-time hourly role, joining a supportive and collaborative team in-office at our Ft Lauderdale, Florida location.

Who will love this job

· Someone who loves a variety of situations and making people’s lives easier

· Someone who loves learning and explaining complex systems and practices

What you’ll do

· Focus on the experience of who you are serving, providing direct customer support in the form of answering questions from unit owners and residents

· Resolve customer queries by reviewing and providing breakdown of account balances and payment details/ statuses

· Update client accounts with information or concerns, as relevant

· Navigate a high call volume environment, escalating and reassigning client calls to other teams as needed

You should have

Required:

· 1 year of customer service experience, preferably within a call center supporting Technology

· Bilingual in English and Spanish

Preferred:

· Experience in a high call volume environment

· Familiarity with accounting-based practices is a plus, but we are able to train too

· Excited about learning and guiding others in software solutions

· Able to listen effectively, communicate clearly and positively, and de-escalate concerned clients

· Patience, problem solving, ability to manage priorities, and deadlines effectively

Why Us

Our team is changing the face of the HOA Property Technology space as a trusted industry leader for over 30 years. Today, our products enable over 1,500 of the highest-caliber property management companies in the world to grow and protect their organizations.



  • Fort Lauderdale, United States Florida One Insurance Full time $46,133 - $65,405

    Job DescriptionJob DescriptionAre you ready to jump into an exhilarating role where your bilingual skills can shine? At Florida One Insurance, we offer an exciting opportunity to engage with clients directly in an onsite environment that fosters a fun and energetic atmosphere. You'll be at the forefront of creating meaningful connections, helping our...


  • Fort Lauderdale, United States Florida One Insurance Full time $46,133 - $65,405

    Job DescriptionJob DescriptionAre you ready to elevate your career in an energetic environment? Join Florida One Insurance as a Full Time Bilingual Customer Service Representative, where your linguistic skills will shine! This onsite role offers the thrilling opportunity to directly impact our customer experience while working in a fun and relaxed...


  • Fort Lauderdale, United States 5TH HQ LLC Full time

    Job DescriptionJob DescriptionWe are currently hiring an experienced Bilingual Customer Service Representative who assist and supports our customers by providing helpful information, answering questions, and responding to complaints and placing orders. This person is the front line of support for our customers. This position is located in Pompano Beach,...


  • Fort Lauderdale, United States Coda Search│Staffing Full time

    Customer Service Representative (Bilingual – English & Spanish)Fort Lauderdale, FLTemp-to-perm: This role will convert to a permanent hireHours: Mon thru Fri 8:30am-5pm ON SITE The CompanyWe’re a provider of the most comprehensive end-to-end offering and serve the community association management market.With millions of residents and tens of thousands of...


  • Fort Lauderdale, United States Coda Staffing Full time $22 - $24

    Job DescriptionJob DescriptionCustomer Service Representative (Bilingual – English & Spanish)Fort Lauderdale, FLTemp-to-perm: This role will convert to a permanent hireThe CompanyWe’re a provider of the most comprehensive end-to-end offering and serve the community association management market.With millions of residents and tens of thousands of...


  • Fort Lauderdale, Florida, United States FHIA Remodeling Full time

    About the RoleFHIA Remodeling is seeking a highly skilled Bilingual Customer Experience Representative to join our team at our Fort Lauderdale, FL location. As a key member of our Call Center team, you will play a vital role in providing exceptional customer service to our clients.Key ResponsibilitiesProvide top-notch customer service to potential and...


  • Fort Pierce, United States Florida One Insurance Full time

    Job DescriptionJob DescriptionAre you a fluent communicator in both English and Spanish? Imagine being the key link between our diverse clientele and Florida One Insurance, delivering exceptional service and solving problems with your language skills. As an Onsite Bilingual Customer Service Representative, you'll make a real impact every day, all while...


  • Fort Lauderdale, United States American Leak Detection of South Florida Full time

    The Customer Service Representative at American Leak Detection of South Florida is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the area. Looking for...


  • Lauderdale Lakes, Florida, United States CARLOS AUTO RENTAL SERVICES, INC Full time

    Job OverviewPosition: Bilingual Customer Service RepresentativeCompany: CARLOS AUTO RENTAL SERVICES, INCRole Summary: We are seeking a dedicated individual who is fluent in both English and another language to provide exceptional customer support. The ideal candidate will possess strong communication skills and a passion for assisting clients.Key...


  • Fort Pierce, United States Florida One Insurance Full time $46,133 - $65,405

    Job DescriptionJob DescriptionAre you ready to elevate your career in a vibrant, customer-centric environment? Florida One Insurance is seeking a Full-Time Bilingual Customer Service Representative who thrives on solving problems and making a difference in clients' lives. This onsite position offers thrilling interactions and the chance to work in a fun,...


  • Fort Lauderdale, United States Floridian Coastline Insurance Full time

    Company DescriptionFloridian Coastline Insurance Inc. is a privately held, family owned and operated independent insurance agency based in Ft Lauderdale, FL. Specializing in personal and commercial lines of property and casualty insurance, we offer a wide range of insurance products from top-rated companies. Our focus is on providing the best coverages at...


  • Fort Worth, Texas, United States CornerStone Staffing Full time

    **Job Summary**CornerStone Staffing is seeking a highly skilled and bilingual individual to fill the role of Bilingual Call Center Representative. As a key member of our team, you will provide exceptional customer service to our clients while working in a fast-paced call center environment.**Key Responsibilities:**Provide accurate and prompt service to all...


  • Fort Lauderdale, United States Coda Staffing Full time $23 - $24

    Job DescriptionJob DescriptionCustomer Service Representative (Bilingual – English & Spanish)Fort Lauderdale, FLTemp-to-perm:  This role will convert to a permanent hireThe CompanyWe’re a provider of the most comprehensive end-to-end offering and serve the community association management market.With millions of residents and tens of thousands of...


  • Fort Worth, Texas, United States CornerStone Staffing Full time

    Position Overview: Are you proficient in both English and Spanish with a solid background in customer service or call center operations? This role offers an exciting opportunity to contribute to a prominent healthcare organization. Job Title: Bilingual Medical Call Center Representative - Multiple Openings Location: Fort Worth Compensation: $17 - $20 per...


  • Fort Worth, Texas, United States CornerStone Staffing Full time

    Position Overview: Are you proficient in both English and Spanish with a strong background in customer service or call center operations? We are seeking dedicated individuals to fill multiple openings in a dynamic healthcare environment. Job Title: Bilingual Medical Call Center Representative Location: Fort Worth Compensation: $17 - $20 per hour Work...


  • Fort Lauderdale, Florida, United States EZCORP Full time

    About EZCORPEZCORP is a leading provider of pawn loans in the United States and Mexico. We are passionate about customer service and our Team Members.Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team. As a Retail Customer Service Representative, you will be responsible for providing...


  • Fort Worth, Texas, United States CornerStone Staffing Full time

    Job Summary:CornerStone Staffing is seeking a highly motivated and customer-focused Bilingual Member Services Representative to join our team in a fast-paced banking environment. As a key member of our team, you will be responsible for delivering exceptional service to our members, building lasting relationships, and protecting our members' interests.Key...


  • Fort Lauderdale, Florida, United States Tropic Supply Full time

    About the RoleWe are seeking a highly skilled and bilingual Sales Representative to join our team at Tropic Supply. As a Sales Representative, you will be responsible for building and maintaining strong relationships with our customers, providing outstanding service in both English and Spanish.Key ResponsibilitiesCustomer Service: Greet customers, answer...


  • Fort Worth, Texas, United States CornerStone Staffing Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Member Services Representative to join our team at CornerStone Staffing. As a key member of our team, you will be responsible for delivering exceptional service to our clients, handling inbound calls with professionalism, empathy, and urgency.Key ResponsibilitiesDeliver Exceptional...


  • Fort Lauderdale, United States Manpower Full time

    Job DescriptionJob DescriptionOur client, a service solutions company  is seeking a customer service specialists to join their team. As a customer service specialist  you will be part of supporting the emergency response team. The ideal candidate will have customer service experience, ability to stay calm in stressful situations and detail oriented ...