Sakes Support Administrator I

3 months ago


Raleigh, United States RiverPoint Full time
Job DescriptionJob DescriptionSales Support Administrator I

Assists the Light Industry Aftermarket sales force by providing daily administrative support. Processes a high volume of sales orders by email or other methods, takes phone calls from customers, communicates feedback from customers to the sales team, checks prices and the status of orders.
Assists customers by addressing customer inquiries or complaints.
1+ year of applicable work experience required.

Education Requirement - Must have HS diploma
SAP experience (preferred)
Must have Microsoft Office experience
Microsoft Dynamics 365 preferred
Must have phone experience - (telephone system worker will be using is called NICE)

Day to Day ~
12 member team, meets 3 times a week
Works from a common mailbox.Remote - Must be in CT/ET zones
Working hours - start time 7 am ET - 6 pm ET (will work an 8 hr shift)
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