Account Representative

2 weeks ago

Grand Rapids, United States GREATLAND CORPORATION Full time $33,600 - $48,000
Job DescriptionJob Description

Summary of Key Objectives

Responsible for sales and customer service activities; from representing the company on inbound customer contact to managing and growing a sales territory. Works for the achievement of customer satisfaction, revenue generation, and long-term goals in line with company vision and values.

Provide leadership within the company’s customer service channel by executing core performance responsibilities including: managing customer service duties, growth of sales territory, delivering business results and communicating territory-level business intelligence.

Description of Key Responsibilities

Develop and Manage Sales Territory

  • Regularly demonstrate the customer intelligence needed to grow territory.
  • Create an annual sales plan and follow through with the action steps and goals in the plan.
  • Execute an effective retention and growth strategy.

Demonstrate Value to Customer

  • Regularly demonstrate passion for creating value for customers.
  • Communicate, with customers, a proven knowledge of products and internal resources to provide a solution to their business needs.
  • Ensure strong customer relationships through confident and genuine communication.
  • Increase customer satisfaction as primary contact for inbound customer communication and appropriate maintenance of customer information.

Drive Business Results

  • Inspired to overcome objections with a proven ability to convince, persuade or influence customers to purchase products and services.
  • Manage time and planning efficiently.
  • Exhibit an understanding of how the Account Representative role directly impacts the company and its long-term strategic vision.

Qualifications & Experience

  • Associate's Degree or equivalent combination of education and experience.
  • One to three years customer service and sales experience.
  • Proven ability to effectively communicate with several types and levels of staff and external contacts, both in writing and verbally.

Position Travel Requirements

No travel.

Typical Work Schedule

Normal business hours Monday through Friday.

FLSA Status

Hourly, non-exempt position: eligible for overtime pay.

Peak Work Time Requirements

Position typically requires 40 hours per week.

Working Conditions

General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed using standard office equipment.

Scope of Accountability

Additional Notes

No supervisory responsibilities


TTCC = $48,000 with $33,600 Base and $14,400 Incentive

  • Account Representative

    4 days ago

    Grand Rapids, Michigan, United States Total Quality Logistics Full time

    About the Role:As a key member of our Sales Team at Total Quality Logistics, you will play a vital role in driving revenue growth and supporting our established Sales Team. You will embark on an accelerated training program to learn the industry and our company culture. Once trained, you will become a dedicated Account Representative focused on identifying...

  • Account Representative

    3 days ago

    Grand Rapids, Michigan, United States Al Shattuck - State Farm Agent Full time

    Job Description**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as an Account Representative. As an Account Representative, you will play a critical role in promoting our insurance and financial service products to customers, building strong relationships, and driving business growth.Key...

  • Customer Service Account Representative

    5 days ago

    Grand Rapids, Michigan, United States Cenveo Manufacturing Full time

    Job Description**About Cenveo Manufacturing**Cenveo Manufacturing is a leading North American manufacturer of envelopes. We are seeking an experienced Customer Service Representative with Account Manager experience to join our team in Kent, WA.**Key Responsibilities & Daily Duties:**Manage client accounts, process orders, and perform data entry...

  • Insurance Account Representative

    3 days ago

    Grand Rapids, Michigan, United States Adam Mccluer - State Farm Agent Full time

    Job Description**Job Overview**Adam Mccluer - State Farm Agent is seeking a highly motivated and results-driven professional to join their team as an Insurance Account Representative. As a key member of our team, you will play a crucial role in helping our business grow through value-based conversations and exceptional customer...

  • Account Representative I

    1 day ago

    Grand Rapids, Michigan, United States Guidant Financial Full time

    About Guidant FinancialGuidant Financial is a reputable and thriving company that offers a fully remote position with a competitive salary of $21 per hour, equivalent to an annual salary of $43,680. We are currently recruiting in select states across the US: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA.Job SummaryWe are seeking a highly motivated and...

  • National Account Representative

    5 days ago

    Grand Rapids, Michigan, United States S.P. Richards Full time

    Job DescriptionJob Title: Customer Support RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Support Representative to join our team at S.P. Richards. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key...

  • Customer Account Representative

    3 days ago

    Grand Rapids, Michigan, United States General Mills Full time

    Job DescriptionJob Summary: We are seeking a highly motivated and results-driven Customer Account Specialist to join our team at General Mills. As a Customer Account Specialist, you will be responsible for driving incremental volume growth and sustaining existing volume by owning relationships with foodservice operators and selling company product lines...

  • Account Representative

    1 week ago

    Sauk Rapids, United States Dahl Consulting Full time

    Worksite Location: Sauk Rapids, MNCompensation: $25.00 per hourDuration: Contract-to-HireAccount Representative Job Description: The Account Representative serves as the liaison between the customer and the company and performs general customer service tasks to support the company and project a professional company image through in-person, phone, and email...

  • Account Representative

    5 days ago

    Sauk Rapids, United States Dahl Consulting Full time

    Worksite Location: Sauk Rapids, MNCompensation: $25.00 per hourDuration: Contract-to-HireAccount Representative Job Description: The Account Representative serves as the liaison between the customer and the company and performs general customer service tasks to support the company and project a professional company image through in-person, phone, and email...

  • Outside Sales Representative

    3 weeks ago

    Grand Rapids, United States Axios Professional Recruitment Full time

    Axios Professional Recruitment is partnered with a leading material handling equipment provider in Michigan who is actively looking to hire qualified individuals for a B2B Outside Sales Representative career who are ready to start immediately. The ideal candidate will be able to aggressively identify and develop new accounts, grow the current customer base,...

  • Account Representative

    1 month ago

    Sauk Rapids, United States Dahl Consulting Full time

    Job DescriptionJob DescriptionWorksite Location: Sauk Rapids, MNCompensation: $25.00 per hourDuration: Contract-to-HireAccount Representative Job Description: The Account Representative serves as the liaison between the customer and the company and performs general customer service tasks to support the company and project a professional company image through...

  • Insurance Account Representative

    4 months ago

    Grand Rapids, United States Daniel Vanderlaan - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Client Support Representative

    7 days ago

    Grand Rapids, Michigan, United States Axios Professional Recruitment Full time

    Job OverviewWe are seeking a dedicated Full-Time Client Support Representative to join our team. This role offers an excellent benefits package and is ideal for individuals who thrive in a collaborative environment.Benefits of the Client Support Representative Full-Time 1st shiftMonday – Friday 8:30am – 5:00pm Comprehensive Medical, Dental, and Vision...

  • Card Service Representative

    3 months ago

    Grand Rapids, United States Lake Michigan Credit Union Full time

    Title: Card Service Representative. Primary Location: Grand Rapids. Employee Status: full-time hourly. Estimated Hours/ Week: 38 Remote: No What Youll Get: (note varied offerings based on role and hours) Weekly Pay Comprehensive Health & Wellness pa Representative, Service, Retail, Banking, Account

  • Outside Sales Account Representative

    2 days ago

    Grand Rapids, Michigan, United States Xplor Full time

    Job SummaryClearent by Xplor is seeking a highly motivated and results-driven Outside Sales Account Representative to join our team in the Central Region. As a key member of our sales team, you will be responsible for developing and maintaining relationships with small to medium-sized business owners, working closely with various departments to onboard new...

  • Sales Representative

    2 days ago

    Grand Rapids, Michigan, United States Imperial Beverage Full time

    Job OverviewImperial Beverage is seeking a highly motivated and experienced Sales Representative to join our team. As a Sales Representative, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and driving sales growth.Key ResponsibilitiesDevelop and execute sales strategies to...

  • Customer Care Representative

    3 months ago

    Grand Rapids, United States Oliverhcp Full time

    **Customer Care Representative** The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order management process ensuring the timely processing of orders and realistic delivery dates are confirmed. The Customer Care...

  • Insurance Account Representative

    2 months ago

    Grand Rapids, United States Kevin Curtis - State Farm Agent Full time

    Job DescriptionJob DescriptionCompany Overview: Kevin Curtis State Farm Agency, an innovative and dynamic force in the insurance industry, is on the lookout for passionate and ambitious individuals to join our team as an Insurance Account Representitive. If you're a go-getter with a knack for building relationships, this is an exciting opportunity to...

  • Sales Development Representative

    2 days ago

    Grand Rapids, Michigan, United States Configura Full time

    About the RoleAt Configura, we're seeking a highly skilled and motivated individual to join our team as an Associate Account Executive. As a key member of our sales team, you will be responsible for driving business growth and expanding our customer base.Key ResponsibilitiesGenerate Sales: Identify and pursue new business opportunities with existing...

  • Home HealthCare Sales Representative

    1 month ago

    Grand Rapids, United States Interim HealthCare Home Health and Hospice Full time

    We are now seeking a Sales Representative within our Home Health division.In this role, you will market Interim Healthcare's home healthcare services to potential referral sources andincrease home healthcare referral volumes and market share within your designated service area.Our BenefitsCompetitive compensation structure (base salary plus uncapped...