Level 1/2 System Engineer

1 month ago


Decatur, United States Ivionics, LLC Full time
Job DescriptionJob Description

Introduction
Are you a technology-focused, problem solver individual looking to jump-start your career? If so, we’ve got an exciting opportunity for you. We are IVIONICS, a growing technology organization in search of a talented Level I Systems Engineer to join our team. If you’re ready to advance your career and be a part of our future success story, keep reading.

Why Choose Us?

  1. Career Advancement. We’re not just offering a job; we’re offering a career. Join us, and you’ll have opportunities to advance yourself in the constantly growing technology sector.
  2. A Flourishing Work Environment. At IVIONICS, we believe in fostering a positive workplace culture. We value collaboration, professional growth, and relationship-building both in/out of the office.
  3. Work-Life Balance. We understand that your personal life is important. We offer flexible scheduling options to ensure you can manage your professional and personal life effectively.
  4. Professional Development. If you’re willing to invest, then so are we. At IVIONICS, you’ll have access to ongoing training and development resources to continue enhancing your skills.
  5. Competitive Compensation. We recognize your hard work and want to reward you for it. In addition to a competitive salary, all employees are eligible for a comprehensive suite of additional benefits including: medical/dental/vision, retirement plans, paid-time off, and more.
Responsibilities: 
  • Maintain quality and professionalism while delivering expert client services focused on the timely resolution of issues
  • Receive incoming technical issues for all company-supported technologies. This includes software, hardware, and operating systems. It will also include desktops, laptops, wireless devices, peripherals, and commercial and proprietary software within the organization.
  • Perform general break/fix functions and perform preventative maintenance as required: assisting desktops, laptops, wireless devices, and peripherals in person and/or remotely. Basic hardware/software troubleshooting may also be required for servers and other network components.
  • Providing services such as building, configuring, and installing desktops, laptops, wireless devices, peripherals, etc.
  • Escalate issues and requests to higher levels (engineering teams, application development, third-party vendors, etc.) whenever necessary in accordance with pre-defined SLAs.
  • Open, track, escalate, and resolve each assigned ticket in our in-house problem ticketing system.
Requirements: 
  • Bachelor’s degree in an IT-related discipline or equivalent work experience. 
  • 0-2 years full-time experience in a technical support role.
  • Technical certification in a relevant technology discipline. (preferred)
  • Must have reliable transportation, a valid GA driver’s license and be willing to travel throughout the Atlanta area.
  • Able to work in a fast-paced, high-pressure environment.
  • Excellent oral and written communications skills.
  • Excellent Customer Service skills.
  • Able to work flexible shifts and be available for 24x7 off-hours coverage rotation (nights & weekends).
Technical Experience:
Basic working knowledge and understanding of:
  • Security-related technologies (multi-factor authentication, application control, encryption solutions, etc.)
  • Microsoft Windows version through Windows 10 Operating Systems for desktops & laptops
  • Microsoft Office versions through Office 365
  • Wireless devices and networks
  • Microsoft Windows Server, Active Directory, and associated services (DNS, WINS, DHCP, etc.)
  • Microsoft Exchange Server and Cloud mail services
  • Networking architecture and equipment (routers, firewalls, switches, cabling, VoIP, etc.)
  • Backup-related technologies (hardware/software and cloud solutions)
  • Hard Drive Imaging
  • Call Center Tools
Why Work for Us?
Our mission is to increase the efficiency of work processes through strategic technology and to provide our clients with honest and reliable information. Although we work hard for our clients, we also believe in a work-life balance.
  • Salary: $55,000 + / year based on experience
  • A team/family work environment
  • Business casual dress code
  • Medical, Dental, Vision, HSA & FSA
  • 401k and Profit Sharing
  • Generous PTO/Sick/Holiday

IVIONICS is committed to being an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
 

Powered by JazzHR

8Fj6sMR0UR



  • Decatur, Alabama, United States T. Burks & Associates Executive Recruiting Full time

    We are seeking a highly skilled Automation Control Engineer to join our client's team at T. Burks & Associates Executive Recruiting.The ideal candidate will utilize PLC, HMI/SCADA to automate manufacturing equipment and processes, and be responsible for planning, implementation, and monitoring of automation projects.Key Responsibilities:Troubleshoot and...


  • Decatur, Illinois, United States ADM Full time

    Position Title:Utility Systems EngineerDepartment:EngineeringJob Overview:The Utility Systems Engineer plays a crucial role within the North America Engineering and Technology Center, contributing to the optimization of industrial thermal systems.Role Summary:The Utility Systems Engineer is integral to the Engineering & Technology team, a collective of...


  • Decatur, Illinois, United States Align Production Systems Full time

    Exciting Opportunity for an Electrical Systems Technician Design and develop comprehensive electrical systems under the supervision of a Senior Electrical Engineer. Produce detailed schematics for equipment based on directives from the engineering team. Prior experience in constructing Control Panels is essential. Strong understanding of electrical circuits,...


  • Decatur, Illinois, United States ADM Full time

    Position Overview:The Utility Systems Engineer plays a crucial role within the North America Engineering and Technology Center, contributing to the operational excellence of ADM's manufacturing processes.This position is part of a specialized team of experts dedicated to enhancing the efficiency and reliability of our industrial systems.In this role, you...


  • Decatur, Illinois, United States Focused HR Solutions Full time

    Position Overview:This role involves a hybrid work model, allowing for a combination of on-site and remote work. The contractor will engage primarily through virtual meetings, minimizing in-person interactions. Our client is seeking a qualified individual for a long-term Systems Engineer role.Key Responsibilities:Evaluate intricate system behaviors,...


  • Decatur, United States Cardinal Paint and Powder Full time

    Job DescriptionJob DescriptionI-    Job BriefMaintenance personnel is responsible to maintain the operational efficiency of the whole facility in a safe and efficient manner. Maintenance personnel’s daily responsibilities include building and equipment repair as well as preventative work. This includes communicating challenges with their supervisor to...


  • Decatur, United States Cardinal Paint and Powder Full time

    Job DescriptionJob DescriptionI-    Job BriefMaintenance personnel is responsible to maintain the operational efficiency of the whole facility in a safe and efficient manner. Maintenance personnel’s daily responsibilities include building and equipment repair as well as preventative work. This includes communicating challenges with their supervisor to...


  • Decatur, Arkansas, United States Wellness Pet Company Full time

    About Wellness Pet CompanyThe Wellness Pet Company is dedicated to creating and producing high-quality natural pet food, treats, dental chews, and supplements. We are committed to the belief that natural, premium nutrition, centered on proven health outcomes, is essential for fostering a shared wellbeing for pets and their families. Our community, known as...


  • Decatur, Arkansas, United States Wellness Pet Company Full time

    About Wellness Pet CompanyThe Wellness Pet Company is dedicated to crafting and producing high-quality natural pet food, treats, dental chews, and supplements. We believe that premium nutrition, centered on proven health outcomes, is essential for fostering a mutual wellbeing for pets and their families. Our community of passionate individuals, known as...


  • Decatur, Arkansas, United States Wellness Pet Company Full time

    About Wellness Pet CompanyThe Wellness Pet Company is dedicated to crafting and producing high-quality natural pet food, treats, dental chews, and supplements. We are committed to providing premium nutrition that focuses on proven health outcomes, fostering a mutual wellbeing for pets and their families. Our team, known as Wellies, is passionate about making...

  • Systems Engineer

    2 weeks ago


    Decatur, Illinois, United States Focused HR Solutions Full time

    Focused HR Solutions is seeking a skilled and experienced Systems Engineer to join our team. This role offers a unique opportunity to contribute to the stability, performance, and security of critical IT infrastructure. As a Systems Engineer, you will play a vital role in analyzing complex system behaviors, troubleshooting issues, and collaborating with...


  • Decatur, Arkansas, United States Wellness Pet Company Full time

    About Wellness Pet CompanyThe Wellness Pet Company is dedicated to crafting and producing high-quality natural pet food, treats, dental chews, and supplements. We believe that premium nutrition, focused on proven health outcomes, is essential for fostering a mutual wellbeing for pets and their families. Our community, known as Wellies, is passionately...


  • Decatur, Arkansas, United States Wellness Pet Company Full time

    About Wellness Pet CompanyThe Wellness Pet Company is dedicated to crafting and producing high-quality natural pet food, treats, dental chews, and supplements. We are committed to providing premium nutrition that promotes health and wellbeing for pets and their families. Our team, known as Wellies, is passionate about achieving success for both pets and...


  • Decatur, Alabama, United States ULA Full time

    Company: United Launch Alliance Position Overview As a key member of our engineering team, you will act as the ULA Liaison at Blue Origin, focusing on collaboration and integration at their facilities. Your role will encompass:Delivering industrial and quality engineering support, including engineering design, systems integration, logistics, and project...


  • Decatur, United States Cardinal Paint and Powder Full time

    Job DescriptionJob Description I-    Job BriefMaintenance personnel is responsible to maintain the operational efficiency of the whole facility in a safe and efficient manner. Maintenance personnel’s daily responsibilities include building and equipment repair as well as preventative work. This includes communicating challenges with their supervisor to...


  • Decatur, United States Cardinal Paint and Powder Full time

    Job DescriptionJob Description I-    Job BriefMaintenance personnel is responsible to maintain the operational efficiency of the whole facility in a safe and efficient manner. Maintenance personnel’s daily responsibilities include building and equipment repair as well as preventative work. This includes communicating challenges with their supervisor to...


  • Decatur, Texas, United States Entegris Full time

    At Entegris, we are dedicated to fostering an inclusive environment for all employees and applicants. Our commitment is to recruit, hire, train, and reward individuals based on their unique abilities, accomplishments, and experiences, without discrimination based on race, color, religion, sexual orientation, age, national origin, disability, marital or...


  • Decatur, Texas, United States Entegris Full time

    At Entegris, we leverage cutting-edge science to empower technologies that reshape the world, and we are looking for individuals who share our commitment to this mission.Position Overview:We are seeking a skilled Automation Systems Engineer to contribute to our operations. This pivotal role enhances productivity and efficiency through the integration of...


  • Decatur, Illinois, United States Ring Container Technologies Full time

    Job OverviewThe Automation Systems Engineer position is integral to driving continuous enhancement initiatives across the organization.Key Responsibilities- Engage in individual or collaborative efforts on cross-departmental teams dedicated to ongoing improvement and problem-solving initiatives throughout the organization. Travel to various locations may be...


  • Decatur, Illinois, United States DeKalb County Full time

    Job OverviewSalary Range: $80,433 - $129,497Classification Purpose: The classification aims to oversee technical management across various technical functions, platforms, technologies, conceptual designs, or applications related to systems architecture, application design, database design, and the integration of diverse systems.Key Responsibilities: The...