Community Engagement Team Associate

4 weeks ago

York, United States Jewish Community Center of York Pennsylvania Full time
Job DescriptionJob DescriptionDescription:

Overview: : The role of a Community Engagement Team (CET) Associate is to deliver exemplary front-line customer service to both existing and prospective members, as well as fellow staff members. Key responsibilities encompass precise computer entry for program registrations, memberships, and all other Daxko transactions. The position also involves maintaining accurate financial records through the balancing of monies received, ensuring the effective operation and handling of inquiries and requests, conducting facility tours, facilitating sales closures, and proficiently managing phone inquiries.

General Responsibilities:

  • Managing phone calls, call transfers, and message handling effectively.
  • Warmly greeting visitors, verifying member credentials, and ensuring a personal, friendly, and courteous interaction. Maintaining focus on visitors without engaging in personal activities while at the Front Desk.
  • Handling member applications and registrations for various programs, such as camp, preschool, childcare, and other activities.
  • Swift and accurate data entry for all registrations and receipts.
  • Precisely maintaining records and balancing financial transactions.
  • Conducting tours for prospective members, incorporating a sales/service approach to convert visitors into members.
  • Assisting staff by addressing queries, making photocopies, managing rosters, promoting programs to members, and handling additional projects as required.
  • Analyzing and implementing service processes system-wide, collaborating with Service Associates to ensure consistent quality service during all shifts.
  • Substituting for other Service Associates and working extra hours during peak times when possible.
  • Assisting in training new Service Associates as required.
  • Staying updated on all facets of the JCC (Jewish Community Center).
  • Participating in departmental meetings.
  • Serving as a liaison between membership and staff.
  • Exhibiting professional and respectful behavior towards co-workers.
  • Fulfilling any other assigned tasks or responsibilities.
Requirements:

Performance Expectations:

  • Understand/possess an openness to Jewish religion and traditions
  • Attend all meetings and events that support the department’s main objectives and responsibilities
  • Actively engage with community members and staff to build relationships and foster a positive connection.
  • Gather feedback from the members to understand their needs, concerns, and suggestions.
  • Address conflicts or concerns with the members promptly and diplomatically.
  • Actively promote the JCC’s mission, membership programs, events, and charitable purpose to JCC members and the general public
  • Know the mission and vision statements and Core Values of the York JCC and model them while working and communicating with members, guests, and staff.
  • Protect the confidentiality of records and information about staff and members

Skills and Qualifications:

  • Possession of a High School Diploma.
  • Proficiency in basic accounting principles.
  • Demonstrated customer service skills with a focus on client satisfaction.
  • Substantial experience with computer applications and software.
  • Excellent verbal and written communication skills.
  • Ability to lift a minimum of 25 pounds.
  • Willingness to engage in physical activities such as bending, stooping, and walking during guided tours.

Work Schedule: Part-time, exempt – Various weekday Mornings and midday shifts, a minimum of three weekend shifts per month, a minimum of two shifts per week, and monthly mandatory staff meetings held on the first Wednesday of every month 5:30pm-7:00pm (Employee must attend a minimum of 10 staff meetings per fiscal year).

  • Community Engagement Specialist

    1 week ago

    New York, New York, United States Goddard Riverside Community Center Full time

    Job OverviewLocation: New York, NYAbout Us:The Goddard Riverside Community Center and the Stanley M. Isaacs Neighborhood Center are prominent community organizations in Manhattan dedicated to enhancing the lives of approximately 30,000 residents. Our mission is to foster a just society where every individual has the opportunity to make informed choices that...

  • Community Engagement Specialist

    4 days ago

    New York County, New York, United States AECOM Full time

    Job OverviewAECOM is looking for a Community Engagement Specialist to be based in our New York office.The primary function of the Community Engagement Specialist (CES) is to strategize and oversee outreach initiatives and activities related to planning, design, relocation, construction, and other relevant areas within specific developments of the New York...

  • Community Engagement Coordinator

    1 week ago

    New York, New York, United States New York City Department of Education Full time

    Job Overview Position Summary The Community Engagement Coordinator plays a vital role within the administrative team, collaborating closely with the principal. This position is dedicated to fostering parental involvement in the educational environment, particularly focusing on engaging parents with limited English proficiency. The Coordinator will work...

  • Community Engagement Coordinator

    1 week ago

    New York, New York, United States John Jay College Institute for Justice and Opportunity Full time

    Position Overview:The Community Engagement Coordinator at the John Jay College Institute for Justice and Opportunity plays a vital role in fostering connections with individuals from various backgrounds, particularly those involved in the criminal justice system. This position is crucial for guiding new participants through the orientation process for...

  • Community Engagement Coordinator

    2 days ago

    New York, New York, United States Center for Justice Innovation Full time

    Job Description**About the Center for Justice Innovation**The Center for Justice Innovation is a non-profit organization dedicated to advancing equity, increasing safety, and helping individuals and communities thrive. We work with communities and justice systems to identify and resolve challenges that bring people into the criminal and civil legal...

  • Community Engagement Specialist

    1 week ago

    New York, New York, United States God's Love We Deliver Full time

    Overview:The Business Development & Community Partnerships Department is dedicated to forming contractual relationships and collaborations with managed care providers, health systems, and community-based organizations to effectively engage and support individuals requiring our medically tailored home-delivered meals. Role Responsibilities:The Community...

  • Community Engagement Specialist

    1 week ago

    New York, New York, United States Wyndham Destinations Full time

    About UsAt Wyndham Destinations, our goal is straightforward: to provide exceptional vacation experiences. We operate a diverse portfolio of vacation ownership brands, including Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, and more. With over 19,000 dedicated team members, we are committed to making vacation dreams a reality at numerous...

  • Community Engagement Fundraiser

    1 week ago

    New York, New York, United States UP Fundraising Full time

    Job OverviewAre you passionate about making a difference in your community?As a member of our Face-to-Face fundraising team, you will play a vital role in our Street Campaign. Your mission will be to connect with individuals and inspire them to support our charitable partner dedicated to combating global poverty and hunger affecting children both...

  • Community Engagement Fundraiser

    1 week ago

    New York, New York, United States UP Fundraising Full time

    Position OverviewAre you passionate about driving community impact?As a member of our Face-to-Face fundraising team, you will play a crucial role in our outreach initiatives. Your primary responsibility will be to connect with individuals and motivate them to support our charitable partner, which is dedicated to combating global poverty and hunger affecting...

  • Community Engagement Analyst

    1 week ago

    New York, New York, United States City of New York Full time

    Job OverviewAbout the OrganizationThe Landmarks Preservation Commission (LPC) stands as the foremost municipal preservation authority in the United States. Its mission is to safeguard New York City's architecturally, historically, and culturally significant structures and locations by conferring landmark or historic district status and overseeing their...

  • Intern, Partnerships

    3 weeks ago

    New York, United States United Nations Foundation Full time

    Position OverviewThe Partnerships & Engagement Intern will support United Nations Foundation partnerships and engagements, communications projects, and events. This includes meeting preparation, communications and outreach, relationship management support, research, and tracking. The intern will be integral in assisting with the Foundation’s preparations...

  • Intern, Partnerships

    2 weeks ago

    New York, United States United Nations Foundation Full time $17

    Job DescriptionJob DescriptionPosition OverviewThe Partnerships & Engagement Intern will support United Nations Foundation partnerships and engagements, communications projects, and events. This includes meeting preparation, communications and outreach, relationship management support, research, and tracking. The intern will be integral in assisting with the...

  • Intern, Partnerships

    4 weeks ago

    New York, United States United Nations Foundation Full time

    Job DescriptionJob DescriptionPosition OverviewThe Partnerships & Engagement Intern will support United Nations Foundation partnerships and engagements, communications projects, and events. This includes meeting preparation, communications and outreach, relationship management support, research, and tracking. The intern will be integral in assisting with the...

  • Intern, Partnerships

    3 days ago

    New York, United States United Nations Foundation Full time

    Job DescriptionJob DescriptionPosition OverviewThe Partnerships & Engagement Intern will support United Nations Foundation partnerships and engagements, communications projects, and events. This includes meeting preparation, communications and outreach, relationship management support, research, and tracking. The intern will be integral in assisting with the...

  • Intern, Partnerships

    2 weeks ago

    New York, United States United Nations Foundation Full time

    Position OverviewThe Partnerships & Engagement Intern will support United Nations Foundation partnerships and engagements, communications projects, and events. This includes meeting preparation, communications and outreach, relationship management support, research, and tracking. The intern will be integral in assisting with the Foundation’s preparations...

  • Director of Philanthropy and Community Engagement

    1 day ago

    York, Pennsylvania, United States YMCA of the Roses Full time

    About the RoleWe are seeking a highly skilled and experienced Resource Development Director to join our team at the YMCA of the Roses. This is an exciting opportunity to make a meaningful impact in our community by advancing our mission through comprehensive fundraising, grant management, and donor relations initiatives.Key ResponsibilitiesFundraising and...

  • Community Engagement Specialist

    1 week ago

    New York, New York, United States Autism Care Partners Full time

    The Community Engagement Specialist / Brand Development Coordinator is tasked with fostering relationships with external stakeholders to enhance the visibility of Autism Care Partners within the community, aiming to boost referrals for children across the organization. This role involves collaboration with departmental leaders to comprehend the distinct...

  • Community Engagement Support Specialist

    1 week ago

    New York, New York, United States AIMED Human Services Full time

    Job OverviewSalary: $18.00AIMED Human Services is dedicated to providing exceptional assistance to individuals with intellectual and developmental disabilities. Since our inception, we have focused on fulfilling the personal needs of individuals and families with integrity and fostering independence.Reporting To: Community Participation SupervisorThe...

  • Customer Engagement Associate

    1 week ago

    New York, New York, United States The Jewish Museum Full time

    Sales Associate Position OverviewThe Sales Associate at our esteemed institution is essential in ensuring an enjoyable experience for our visitors. The ideal candidate should possess a genuine enthusiasm for engaging with individuals, outstanding communication abilities, and the adaptability to manage premium transactions and bustling sales periods.Key...

  • Employer Engagement Associate

    1 week ago

    New York, New York, United States Upwardly Global Full time

    Job OverviewPosition: Employer Engagement AssociateDepartment: Employer Relations, ProgramsReports to: Partnerships Talent ManagerFLSA Status: ExemptLocation: Remote or Hybrid Preference near an UpGlo Office LocationAbout Upwardly GlobalUpwardly Global is dedicated to empowering foreign-born skilled professionals in their journey towards fulfilling careers....