Office Administrative
4 weeks ago
Job Summary
- Provides high-level administrative support.
- Performs routine clerical and administrative functions, such as drafting correspondence, scheduling appointments, organizing, and maintaining records, or providing information to callers and customers.
- CRM management.
- Reply to customers through brand accounts.
- Customer Service.
- Support to create brand and product awareness.
- Answers phone calls and directs calls to appropriate persons or takes messages.
- Follow up on leads.
- Edits documents prepared by others.
- Ensures confidentiality and controls access to sensitive information, such as staff personnel files.
- Arranges with vendors for services, prepares agendas, gathers, and organizes supporting information.
- Schedules, assigns, and prioritizes workload by setting appropriate deadlines.
- Responds to inquiries and requests for information (internal & external) requiring knowledge of departmental, company policies, procedures and products.
- Serves as an internal resource to administrators or staff on departmental and company procedures.
- Performs administrative duties associated with scheduling and coordinating meetings and planning events.
- Greets visitors and determines whether they should see specific individuals.
- Performs general office duties, such as ordering supplies, maintaining records (electronic and physical), management database systems, and performing basic bookkeeping work.
- Opens, sorts, and distributes incoming correspondence.
- Provides clerical support to other departments.
- Perform various clerical duties.
- Operate equipment such as copiers, printers, computers.
- Occasional running errands (post office, supply store)
- The company reserves the right to add or change duties at any time.
Job Qualifications
- Education: Associate degree
- Experience: 3-5 years of related experience; or equivalent combination of education and experience
- BILINGUAL IS A MUST (English & Spanish)
Skills
- Excellent verbal and written communication
- Active listening
- Service orientation and customer focus.
- Coordination
- Time management
- Monitoring
- Judgment and decision making
- Organization and prioritization are the core elements of the Administrative Assistant's responsibilities. You must know how to keep yourself and others organized and how to determine which tasks are the most important in a given list.
- Courteous, reliable.
- Strong work ethic.
- Multitasking ability.
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