HR Director

6 days ago

Austin, United States Westwood Country Club of Austin Full time
Job DescriptionJob Description


Director of Human Resources


Position Summary:

The Director of Human Resources will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resources (HR) department, ensuring legal compliance and implementation of the organization's mission and talent strategy. This is a full-time, exempt position.

Job Knowledge, Core Competencies and Expectations

  • Broad knowledge and experience in employment law, compensation, organizational planning and development, employee relations, safety, and training.
  • Proficiency in Microsoft 365/Office Suite and ADP WFN HRIS application.
  • Exceptional organization, ethics, business acumen, strategic, and leadership skills.
  • Working knowledge of club policies and guidelines as outlined in the club’s employee handbook and club by-laws and rules.
  • Excellent written and oral communications skills.
  • Demonstrated ability to interact effectively with the club’s staff as well as serve successfully as a key participant on the executive management team.
  • Outstanding judgement, empathy, sensitivity, and high level of confidentiality.
  • Knowledge of and ability to perform required role during emergency situations.

Essential Job Functions – include but are not limited to:

  • Collaborates with senior leadership to understand the organization's goals and strategy related to staffing, recruiting, and retention.
  • Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs.
  • Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
  • Manages the club’s group insurance, unemployment, and related benefits programs; communicates benefits information to staff.
  • Oversees and ensures the accurate and timely processing of payroll, maintaining compliance with all relevant laws and regulations.
  • Oversees all work-related injury claims to ensure integrity, ongoing case management and reporting compliance.
  • Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
  • Ensures that new employees complete necessary employment forms and confirms that they are authorized to work in the United States.
  • Assists in the development and implementation of inter-department orientation and training programs.
  • Coordinates, monitors, and suggests improvements for the club’s employee performance appraisal system.
  • Assists department heads in planning professional development and training programs for employees.
  • Conducts research and analysis of organizational trends including review of reports and metrics from the organization's human resource information system (HRIS) or talent management system.
  • Undertakes special projects relating to job description and specification updates, performance appraisal improvements, wage and salary comparison surveys, long-range staff planning and other personnel issues.
  • Proposes employee benefits enhancements to the General Manager.
  • Establishes and implements employee motivation and retention programs.
  • Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations, and recommends best practices; reviews and modifies policies and practices to maintain compliance.
  • Advises management team about discipline, discharge, and related employment matters.
  • Interacts with General Manager and department heads to investigate employee violations of club policies and to recommend correction actions, if necessary.
  • Interacts with club’s attorney relative to personnel legal issues involving concerns about harassment, lawsuits, and other complex matters.
  • Coordinates all employee record-keeping functions in accordance with federal and state requirements.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
  • Compiles and adheres to departmental budget; takes corrective actions as necessary to help assure that budget goals are met.
  • Facilitates professional development, training, and certification activities for HR staff.
  • Continually reviews and updates the company employee handbook, job descriptions, and personnel related policies; sustain and uphold club policies and procedures.
  • Attends management and staff meetings as scheduled.
  • Complete other special projects and assignments as directed.

Education and/or Experience:

  • Minimum of bachelor’s degree or equivalent in Human Resources, Personnel Management, Psychology, Education, Public Administration or Organizational Development.
  • Five to six years of diversified experience in leadership positions, some of which should be in the hospitality industry.
  • HRCI and/or SHRM Certification preferred.
  • Specialized training in employment law, compensation, organizational planning, and development, employee relations, training or labor relations preferred.
  • Fluency in Spanish preferred.

Physical Demands:

This position involves routine office tasks including sitting, standing, walking, bending, twisting, reaching, and lifting at least 50 pounds.

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